Point of Sale Systems(POS)- What is It?
Posted By: smartData July 5, 2021

A point of sale (POS) system allows your business to accept payments from customers and keep track of sales. It comprises both software and hardware to centralize and manage all the business operations of a store. POS software must be integrated with specific hardware components to work with it. Some of the common types of …

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Customer Experience vs Customer Service
Posted By: smartData July 1, 2021

Customer experience, also known as CX, is your customers’ all-around impression of their experience with your business or brand. CX is the result of every interaction a customer has with your business, from navigating the website to talking to customer service and receiving the product/ service they bought from you. Few stats: 68% of consumers …

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How is 5G Transforming the Healthcare System?
Posted By: smartData June 29, 2021

5G is here to transform the healthcare ecosystem. It’s an innovation that will meet both patients’ and healthcare providers’ needs and requirements at scale, cost-effectively, conveniently, accurately, and efficiently. 5G network has been poised to transform every critical component of the healthcare system completely. This technology possesses more meaning today mainly because of how everyone …

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The Digital Transformation of Logistics Industry
Posted By: smartData June 28, 2021

In a constantly evolving market, the sale of commodities occurs through ecommerce as well as retail stores. Digitization of logistics is of the essence to handle the multiple demands of various industries. It not only organizes the supply chain data but maintains its integrity and accessibility for smooth functioning and easy supervision of operations. A …

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AI-ML Behind Result Driven Business Decisions
Posted By: smartData June 25, 2021

AI-ML is one of the top rated technology innovation which is developing at a quick pace and gives advanced scope to companies to bring the efficient change. To sustain or grow in market companies are utilizing some type of ML in their business which is going to increase by 2022 considering fact of smart utilization …

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Changes in the E-Commerce Landscape Amid COVID-19
Posted By: smartData June 24, 2021

Before pandemic no one has thought that it would be this hard for every business to survive, due to which many businesses have been collapsed or are on the verge of collapse. The COVID-19 crisis has led people in many countries to significantly limit physical interactions. Self-imposed social distancing to avoid contagion, together with the …

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Digital Transformation in Food Delivery & Restaurant Industry
Posted By: smartData June 21, 2021

Let us first understand the difference between restaurant and cloud kitchens. A cloud kitchen or ghost kitchen serves as a delivery-only kitchen. They run on online ordering through different food delivery websites/apps such as Door dash, Uber eats, etc., and don’t have a physical dining-in facility. Whereas the traditional restaurants reflect their ambiance, service, and …

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Why Marketing Automation is necessary for your Business?
Posted By: smartData June 18, 2021

Today we are living in a technology-driven world, where automation has taken over many job roles. Chatbots have taken over customer support roles, Therefore, their role cannot be ignored in digital marketing. Market presence is an important factor for every business, as it leads to brand recognition which in turn helps to attract potential customers. …

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The New Hybrid Adaptation
Posted By: smartData June 17, 2021

The hybrid business model combines traditional product sales with the subscription delivery of hardware, software, cloud services, and other services. In the post-pandemic workplace, a hybrid model will be the way ahead for many firms. However, the proper technique must be chosen based on the sector, corporate culture, and staff. It’s also vital for company …

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How AI is Changing CX ?
Posted By: smartData June 17, 2021

Technology evolves owing to evolving customer needs. Customers who were then satisfied with just the functional use of product/service, are now satisfied only if they move from pre-purchase stage to post-purchase stage effortlessly which is now popularly called customer experience, CX thanks to the internet who asks the seller to be aware (Caveat Venditor). Today …

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