smartData has a complete approach to all risks for business continuity making plans and disaster control, consisting of a response plan for the covid-19 pandemic. We are maintaining strong and healthy relations with our customers by providing 24*7 technical support. Rapidly enabling work from home with increased security controls through the VPN server ensured business continuity for all of our customers in this pandemic situation. To ensure our dedication towards 3C’S, we are continuously connecting with our customers through video conferencing and other virtual live interaction tools to meet up their business requirements. Some of the interactions which need to be mention are:
Business development call
This discussion provided an outline of the evolving business model and long-term plans. A profound sharing of information on the AI/NLP work and a thorough review of the project requirement call for the improvement of the USA based Healthcare data analytics client’s application.Such interactions are a step further in strengthening the ongoing client relationships.
Ecommerce, last-mile delivery & money transfers
Combining the features of eCommerce and wallet system, we are slowly stepping into the ecosystem of super apps. Integration with various payment providers, shipping APIs, and modern security features like fingerprint and facial ID recognition, the application provides its users with all the functionalities to send money to beneficiaries and order products.
Point of Care healthcare solutions
While the world is moving towards remote patient monitoring one of our current work uses AI and HIPAA-compliant mobile apps to facilitate wound management and real-time consultation with wound experts to manage wound healing progress rate and wound treatment supplies. These vital signs such as heart rate, respiratory rate, oxygen saturation, etc. are also monitored.
Ensuring a safe workplace through IT
To ensure the safe return of people to offices and other institutions smartData has collaborated with clients globally to develop contact tracing apps while monitoring the continuous daily health status of people. Through BLE & IoT integration our mobile developers are working on native & hybrid platforms to trace any new case and make the work environment safer.
US healthcare discussion
High level Business discussion where our VPs and CEO present with our US healthcare client to discuss patient engagement application & Healthcare insurance in a broader way to know the exact project end goal. Such interactions ensure our 3C’s i.e. CustomerCentricity, CustomerCredibility, and CustomerCommitment.
Online Business meeting
Deep knowledge exchange and a detailed analysis of project requirement call for the enhancement in the existing application was discussed to expand client business. The demo of the current application was also given to give a practical understanding of the project.