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Add on Services

smartData is dedicated to ensuring your project's success through a comprehensive suite of services. Our Quality Assurance (QA) process guarantees flawless software by focusing on rigorous testing and defect-free delivery. Data Administration safeguards critical data with security and integrity, ensuring accessibility. We provide ongoing Customer Support to resolve any post-launch queries. Additionally, smartData offers tailored solutions like consulting and specialized development, making us your one-stop partner for comprehensive software needs. We are committed to delivering excellence across every facet of your project.

smartData core Add on Services

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Quality Assurance

At smartData, we deliver high-quality, secure software through comprehensive quality assurance (QA). Our process includes manual testing for usability, automated testing for efficiency, performance testing for stability under load, and security testing to protect against threats. This adaptable approach ensures reliable, flawless software tailored to your project.

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UI / UX Design

We focus on crafting UI/UX designs that offer intuitive and meaningful digital experiences. By putting users at the heart of every design, we ensure interfaces are not only visually attractive but also simple to use. Our approach improves usability, optimizes user journeys, and boosts overall satisfaction. From in-depth user research and prototyping to usability testing, we customize every solution to align with your business goals and deliver a smooth, engaging experience for your audience.

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Digital Marketing

We’re here to help your business stand out online through smart SEO and content marketing strategies that boost your rankings and help more people discover you. Our social media management focuses on creating meaningful campaigns that not only increase your visibility but also build real trust with your audience. Alongside that, our tailored digital marketing solutions—like PPC and display ads—are designed to bring the right people to your website and make sure every investment delivers maximum value

Recent Portfolio Projects

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Patient Advocacy Telehealth

Patient Advocacy Telehealth

The platform aims to bridge critical gaps in the U.S. healthcare system by empowering patients and caregivers with the tools they need to self-advocate, prepare for short physician visits, and coordinate care effectively. It provides an affordable alternative to costly concierge medicine while ensuring patients feel supported, informed, and confident in their health journey.

It is an advocacy-based membership telehealth platform that provides patients and caregivers with trusted education, preparation tools, and access to physician advocates. It helps users save and organize questions ahead of their appointments and use them during secure telehealth consults, making limited physician time more effective.

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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Travel Marketplace Platform

Travel Marketplace Platform

Atorvia is a next-generation online travel marketplace designed to simplify tour booking and management. It provides an end-to-end solution where travelers can search, filter, and book tours seamlessly, while suppliers can list, manage, and sell their tours efficiently.
The platform offers a dynamic tour discovery experience with advanced search and filtering options, secure payment gateways, multilingual support, and automated supplier verification. It ensures a frictionless experience for both travelers and suppliers, optimizing the booking process and enhancing transparency with features like tour ratings, user reviews, and real-time supplier interactions.

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What our clients say about smartData

Guy

Guy

We have been working with smartData Enterprises for over 1.5...

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Justin

Justin

I have worked with many developers and agencies in past....

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Christopher

Christopher

It’s been a great experience working with smartData. I am...

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Kent

Kent

I just want to say thank you to Mohit, Rohit...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

Frequently Asked Questions

Our QA process includes manual testing, automated testing, performance testing, and security testing for comprehensive software evaluation.

Our Add-On Services enhance the functionality, security, and performance of your software, helping you achieve seamless operations and customer satisfaction.

Yes, we provide round-the-clock support to ensure that your business operations run smoothly without any disruptions.

We ensure smooth data migration through secure protocols, ensuring minimal downtime and complete data integrity during the transfer process.

Complex projects with a high need for security, performance, and ongoing support benefit the most from our Add-On Services.

Absolutely! Our services are scalable, allowing you to expand your software capabilities as your business grows.

Our Add-On Services serve various industries including healthcare, e-commerce, and finance, among others.

Yes, we offer regular updates and maintenance to keep your system secure and functioning optimally.

Yes, you can select the services that best meet your business needs, whether it's QA, Data Administration, or Customer Support.