Add-on-Services-2

Add on Services

smartData is dedicated to ensuring your project's success through a comprehensive suite of services. Our Quality Assurance (QA) process guarantees flawless software by focusing on rigorous testing and defect-free delivery. Data Administration safeguards critical data with security and integrity, ensuring accessibility. We provide ongoing Customer Support to resolve any post-launch queries. Additionally, smartData offers tailored solutions like consulting and specialized development, making us your one-stop partner for comprehensive software needs. We are committed to delivering excellence across every facet of your project.

smartData core Add on Services

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Quality Assurance

At smartData, we deliver high-quality, secure software through comprehensive quality assurance (QA). Our process includes manual testing for usability, automated testing for efficiency, performance testing for stability under load, and security testing to protect against threats. This adaptable approach ensures reliable, flawless software tailored to your project.

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Data Administration

At smartData, we excel in Data Administration, focusing on data security, integrity, and accessibility. Our services protect sensitive data with robust security measures, ensure accuracy through validation processes, and enable seamless access for authorized users. We tailor solutions like data governance and migration to meet your organization’s specific needs.

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Customer Support

At smartData, our customer support team ensures seamless business operations with quick issue resolution and proactive assistance. We prioritise user satisfaction by addressing concerns promptly and providing guidance through training and support. This approach helps maintain smooth systems, minimises downtime, and enhances the overall user experience for our clients.

Recent Portfolio Projects

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AI IoT based Holistic Wellness App

AI IoT based Holistic Wellness App

An intelligent hybrid of wearable technology, artificial intelligence (AI) through an algorithm based matching helps in selection of right health coaches who in turn help in creating the right health and wellness program . Algorithm feeds on users' health and wellness data through a HRA based questionnaire. Based on the responses, the AI-enabled engine creates a personalised health and wellness plan, along with a closest match with a fully qualified and accountable health coach.The coach validates and amends the plans to ensure the best results. The app also offers integration with popular fitness trackers, medical devices, and smartwatches that help users track their performance, nutrition, and get notifications for guided regimen adherence.

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Aviation ecommerce

Aviation ecommerce

e-commerce platform exclusively for aviation to buy and sell parts/products online by providing more benefits to sellers via direct selling to big buyers. Users can browse, search, get product details, read reviews and buy and bid on millions of products available from different vendors.

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SaaS based platform for Restaurants

SaaS based platform for Restaurants

The platform is a sophisticated Software-as-a-Service (SaaS) solution designed to facilitate seamless interactions between customers and restaurant owners. Its primary functionality enables customers to make advance table reservations at participating restaurants, contingent upon the establishment's availability. Moreover, customers can peruse the menus of nearby restaurants based on their geographical location.

The system incorporates multiple user interfaces to cater to distinct roles within the ecosystem:

Super Admin Interface: This interface is designed for overarching administrative control, overseeing the entire platform's operation and managing system-wide settings.

Restaurant Owner Interface: Restaurant owners are provided with a dedicated interface to manage their restaurant's information, availability, and menus. This ensures autonomy and control over the establishment's representation on the platform.

Customer App: Tailored for end-users, the customer app serves as the primary point of interaction for making reservations, exploring menus, and enjoying a seamless dining experience.

Restaurant App for Staff and Internal Processes: This interface is specifically crafted for restaurant staff to streamline internal processes, manage reservations, and coordinate with the customer app.

loyalty program and discount cards: the system implements a loyalty points program and gift card , rewarding customers with points that can be redeemed during subsequent visits to a particular restaurant, thereby fostering customer loyalty.

To enhance the dining experience, the platform offers flexible table booking options. Customers can initiate the order process by either scanning a QR code located at the table or by informing the waiter directly. This dual approach ensures convenience for customers and efficiency for restaurant staff.

In terms of payments, the platform supports both a consolidated single payment for the entire bill and a split payment mechanism, allowing customers to pay as they order. Additionally, the system implements a loyalty points program, rewarding customers with points that can be redeemed during subsequent visits to a particular restaurant, thereby fostering customer loyalty. This comprehensive feature set ensures a seamless and efficient dining experience for both customers and restaurant owners, enhancing overall satisfaction and engagement.

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Confectionery CRM

Confectionery CRM

The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.

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On demand Package delivery

On demand Package delivery

It is a package delivery and tracking mobile app that enables customers to find a suitable courier/package delivery driver and delivery order fare calculation will be based on different delivery methods, trip distance from pickup to destination address, package dimensions, and weight. Push notifications are implemented to intimate customers about the delivery status of their packages.

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Clinical Trial Match MVP

Clinical Trial Match MVP

Clinical Match - helps matching patients to specific trials. Platform where patients, physicians, and principal investigators can come together for trial related education, matching, and physician-driven patient enrollment and retention. Also, assists to identify potential innovative new treatments to diseases and health conditions.

Features:

- Match patients with clinical trials
- Patient/ Participant/ Volunteer enrolment
- Patient CCD import
- Qualification process of patients
- Video conferencing and text chat
- Physician schedule management
- Patient encounters
- Principal investigator and its staff management
- HIPAA compliant

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What our clients say about smartData

Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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Guy

Guy

We have been working with smartData Enterprises for over 1.5...

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

Frequently Asked Questions

Our QA process includes manual testing, automated testing, performance testing, and security testing for comprehensive software evaluation.

Our Add-On Services enhance the functionality, security, and performance of your software, helping you achieve seamless operations and customer satisfaction.

Yes, we provide round-the-clock support to ensure that your business operations run smoothly without any disruptions.

We ensure smooth data migration through secure protocols, ensuring minimal downtime and complete data integrity during the transfer process.

Complex projects with a high need for security, performance, and ongoing support benefit the most from our Add-On Services.

Absolutely! Our services are scalable, allowing you to expand your software capabilities as your business grows.

Our Add-On Services serve various industries including healthcare, e-commerce, and finance, among others.

Yes, we offer regular updates and maintenance to keep your system secure and functioning optimally.

Yes, you can select the services that best meet your business needs, whether it's QA, Data Administration, or Customer Support.