Chatbot Development & NLP Solutions

Our sophisticated chatbot and NLP (Natural Language Processing) technologies make it easier than ever to improve client engagement and automate support. We create AI-powered chatbots that can respond instantly and individually to consumer requests at any time of day. With NLP integration, our chatbots are able to comprehend and interpret consumer requests more precisely, providing a human-like experience that goes beyond simple FAQ answers. We also provide voice assistants that let consumers engage with your brand through natural language commands for companies who want to take things a step further. Furthermore, you may increase customer satisfaction and engagement initiatives by using our sentiment analysis tools to measure client emotions. Our chatbot and NLP solutions are made to make conversations easier, whether they are used for internal operations, sales, or customer service.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We develop intelligent chatbots that automate customer interactions, reducing wait times and providing 24/7 service. These chatbots are customizable to fit your industry and business needs, whether it’s customer support, lead generation, or appointment scheduling.

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Natural Language Processing (NLP) Integration

Our NLP solutions enable chatbots to understand, interpret, and respond to human language. By integrating NLP, your chatbots can handle complex customer inquiries, provide personalized responses, and improve over time through machine learning.

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Voice Assistant Applications

We create voice assistant solutions that allow users to interact with your business via voice commands. These assistants enhance user experience, making interactions faster and more intuitive, whether for customer support or internal operations.

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Sentiment Analysis Tools

Our sentiment analysis tools gauge customer emotions through their interactions, helping you refine your engagement strategies. By understanding customer sentiment, you can offer more empathetic and personalized responses, enhancing satisfaction and building stronger relationships.

Recent Portfolio Projects

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SaaS based support portal

SaaS based support portal

For a Saas-based software stack enterprise that contains products for both application and data security. It provides layered protection to ensure a company’s website is located on-premises, in the cloud, or in a hybrid environment. Implemented Follow/unfollow, web-to-case, Email-to-case, etc. functionality to their salesforce solution.

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Logistics Marketplace

Logistics Marketplace

The objective is to develop a platform (Web and Mobile) to connect shippers with dispatchers as well as drivers. Shippers will submit the freight service request which Drivers and Dispatchers can bid upon. Shippers will review all the bids submitted and further award the job to a Dispatcher or Driver. 

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Multiple Myeloma Learning and advocacy

Multiple Myeloma Learning and advocacy

The application acts as an advocacy platform for myeloma patients and connects myeloma patients with possible cures. It helps patients navigate their myeloma over the lifetime of there disease, thus helping in the research of new cures. It educates patients about myeloma and enhances their participation in choosing therapeutic options. The application empowers patients to validate the data from different sources for multiple myeloma.

The application is specifically intended for patients with plasma cell dyscrasias and ALS (amyotrophic lateral sclerosis). The data obtained from patients is integrated and processed to derive treatment options along with outcome variables and educative material.

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Organised Dinner Application

Organised Dinner Application

The focus of the application is to provide busy families with a wide variety of high-quality family-sized dinners ready to serve with a minimum of preparation time and chance to participate in Sessions. The application provides a user management section. In this section, the user manages their account by signing up with the site, after registration the user avails the facilities offered by site and also able to change/view his details including password information. User is also able to search the products offered by the site, view history, manage gift certificates & participate in online surveys, etc.

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Amazon reseller Performance enhancement tool

Amazon reseller Performance enhancement tool

SaaS platform that collects and crunches merchant seller central data from Amazon for keeping eye on inventory, sales, profit on the products that are selling on Amazon, thus ensuring that demand supply curve for the product in demand is met through just in time inventory management and supply chain. This is primarily used by major fashion accessories resellers on amazon platform

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Recipe Sharing Website (wasfati.com)

Recipe Sharing Website (wasfati.com)

Wasfati is a community-driven platform designed to connect Arab people through the sharing and uploading of recipes. The application aims to foster a sense of community by allowing users to share their culinary creations, discover new recipes, and engage with others who share their passion for cooking. The platform will provide a user-friendly interface and a range of features to enhance the user experience and encourage active participation.

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What our clients says about smartData

Danny

Danny Janani

CEO and Founder

Hello, I’m Danny, the CTO of Subsational. Collaborating with smartData has truly been a remarkable experience for us. Their exceptional communication skills have ensured that our project progresses smoothly.They’re delivering...

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Gavin

Gavin Hoult

CEO and Founder

We recently partnered with smartData,for a critical workforce management project. Their progress has been exceptional, exceeding expectations.For any company seeking a reliable and innovative software development partner with deep AI/ML...

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Marc

Marc Myers

CEO and Founder

smartData’s highly skilled and respectful team made the collaboration a pleasure. We look forward to the future and the impact of our ongoing partnership with smartData. Highly recommend them for...

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Ben

Ben Rebbeck

CEO and Founder

We have clients throughout Australia, New Zealand and Asia. smartData is the number one company so far which has understood our business needs. We searched for partners who could come...

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John

John Bonardelli

CEO and Founder

smartData have been a very attentive development company. They have continued to surpass our expectations in delivery, management, communications, and planning. We have been impressed with their can-do attitude, with...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

Frequently Asked Questions

Yes, chatbots can be developed to understand and respond in multiple languages, broadening their usability for global audiences.

Chatbots can automate tasks such as answering FAQs, booking appointments, processing payments, and sending reminders.

We offer highly customizable chatbot solutions tailored to your business needs, integrating advanced NLP and AI technologies to enhance user engagement.

Yes, chatbots can be utilized for patient engagement, appointment scheduling, symptom checking, and providing medical information.

Yes, chatbots can be seamlessly integrated with CRM systems, streamlining lead management and enhancing customer relationship strategies.

Yes, one of the key benefits of chatbots is their ability to provide round-the-clock support to customers without interruption.

Yes, chatbots can be integrated with existing applications, providing a seamless experience across platforms.

We leverage AI and NLP to create chatbots that adapt to user preferences, offering personalized responses that cater to specific needs.