Chatbot Development & NLP Solutions

Our sophisticated chatbot and NLP (Natural Language Processing) technologies make it easier than ever to improve client engagement and automate support. We create AI-powered chatbots that can respond instantly and individually to consumer requests at any time of day. With NLP integration, our chatbots are able to comprehend and interpret consumer requests more precisely, providing a human-like experience that goes beyond simple FAQ answers. We also provide voice assistants that let consumers engage with your brand through natural language commands for companies who want to take things a step further. Furthermore, you may increase customer satisfaction and engagement initiatives by using our sentiment analysis tools to measure client emotions. Our chatbot and NLP solutions are made to make conversations easier, whether they are used for internal operations, sales, or customer service.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We develop intelligent chatbots that automate customer interactions, reducing wait times and providing 24/7 service. These chatbots are customizable to fit your industry and business needs, whether it’s customer support, lead generation, or appointment scheduling.

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Natural Language Processing (NLP) Integration

Our NLP solutions enable chatbots to understand, interpret, and respond to human language. By integrating NLP, your chatbots can handle complex customer inquiries, provide personalized responses, and improve over time through machine learning.

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Voice Assistant Applications

We create voice assistant solutions that allow users to interact with your business via voice commands. These assistants enhance user experience, making interactions faster and more intuitive, whether for customer support or internal operations.

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Sentiment Analysis Tools

Our sentiment analysis tools gauge customer emotions through their interactions, helping you refine your engagement strategies. By understanding customer sentiment, you can offer more empathetic and personalized responses, enhancing satisfaction and building stronger relationships.

Recent Portfolio Projects

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TeleHealth App MEDYCS

TeleHealth App MEDYCS

Proprietary telemedicine web application that enables patients to extend real-time, video-conferencing, and chat functionality to their network of patients and medical providers. The secured Mobile and web portal also allows patients to create online profiles where they can access and track health-related information, search for medical providers, and schedule and initiate medical online video/chat consultations.

We have also integrated with Digital Id for medical professional verification ( https://www.digitalid.com/ ) in Australia, and integrated Paypal for appointment/services payment. On the top of that we have also integrated with Vidyo.io ( https://vidyo.io/ ) for video consultation with medical professionals.

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Mental Health Evaluation tool

Mental Health Evaluation tool

The  Application is a mental health evaluation tool. Its voice-based, touch-free digital assistant, powered by artificial intelligence, converses with you about your psychological, medical, social, and familial background, as well as your current lifestyle. HealMed generates medical transcripts automatically based on your chats. The App's artificial intelligence (A.I.) detects red flags in conversations and categorises them as possible illnesses. If you've previously signed up for a provider, the summarised information will be shared with them.

 

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Pharmacy App with OCR Engine

Pharmacy App with OCR Engine

This project aims to develop a mobile application for pharmacists that utilizes OCR (Optical Character Recognition) to read handwritten prescriptions from uploaded images or camera captures. The extracted medication details will be matched with a database to provide accurate prescription information.

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 Dermatology telehealth solution

Dermatology telehealth solution

A platform for dermatologists and patients where they can connect through video consultation. The proposed solution will provide features to the patients such as vital intake, medical history intake, appointment booking, video consultation, SOAP notes, E-prescription, and insurance eligibility to provide cost-effective and specialty care.

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Audit Management System

Audit Management System

A cloud based application developed for an organization who provides auditing services to various industries. It manages the complete workflow of audit, starting from creating the comprehensive and customized audit task list based on the industry, collecting and validating evidences shared by the client, and provide certificates.

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Online Store

Online Store

An online store providing the psychoactive drug usually made from Cannabis plant intended for medical or recreational use.

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What our clients says about smartData

Kent

Kent Martin

CEO and Founder

I just want to say thank you to Mohit, Rohit and the rest of the team of smartData from New York and survey hub for all the fine work that...

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Guy

Guy Randazzo

CEO and Founder

We have been working with smartData Enterprises for over 1.5 years now and are very impressed with the talent level of the team and their competency to handle projects efficiently...

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Bryan

Bryan Steele

CEO and Founder

I could not be happier with my decision to select and work with smartData as my technology business consultant. I was amazed at their ability to quickly build an understanding...

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Marc

Marc Myers

CEO and Founder

smartData’s highly skilled and respectful team made the collaboration a pleasure. We look forward to the future and the impact of our ongoing partnership with smartData. Highly recommend them for...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

Frequently Asked Questions

Yes, chatbots can be developed to understand and respond in multiple languages, broadening their usability for global audiences.

Chatbots can automate tasks such as answering FAQs, booking appointments, processing payments, and sending reminders.

We offer highly customizable chatbot solutions tailored to your business needs, integrating advanced NLP and AI technologies to enhance user engagement.

Yes, chatbots can be utilized for patient engagement, appointment scheduling, symptom checking, and providing medical information.

Yes, chatbots can be seamlessly integrated with CRM systems, streamlining lead management and enhancing customer relationship strategies.

Yes, one of the key benefits of chatbots is their ability to provide round-the-clock support to customers without interruption.

Yes, chatbots can be integrated with existing applications, providing a seamless experience across platforms.

We leverage AI and NLP to create chatbots that adapt to user preferences, offering personalized responses that cater to specific needs.