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AI-Driven Automation and Chatbots

In the dynamic landscape of AI-Driven Automation and Chatbots, smartData is your strategic partner, dedicated to redefining how businesses automate processes and deliver exceptional customer experiences. Our journey in this domain is marked by a deep understanding of the pivotal role that automation and intelligent chatbots play in modern business operations.

Our solutions empower businesses to streamline operations with intelligent automation and enhance customer experiences through chatbots. We understand that in a fast-paced world, efficient automation can reduce costs and improve customer satisfaction.

Our expertise spans process automation, natural language processing (NLP), and AI-driven chatbot development. We ensure that businesses have the tools to automate repetitive tasks, engage customers effectively, and improve operational efficiency.

In addition to automation, our solutions prioritize user-centric chatbot design. We provide businesses with chatbots that are not just functional but also conversational, enhancing the customer experience and fostering engagement.

Join us in the journey of AI-Driven Automation and Chatbots, where smartData's experience, expertise, and commitment to excellence become your catalyst for streamlining operations and delivering exceptional customer experiences.

Recent Portfolio Projects

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Healthcare At Home

Healthcare At Home

The Healthcare at Home platform is designed to bridge the gap between patients and healthcare providers by offering a scalable, secure, and AI-powered digital health marketplace. It enables users to book home care services, schedule teleconsultations, receive medical product deliveries, and access personalized health monitoring through a seamless web and mobile interface. By integrating intelligent provider matching, automated scheduling, and escrow-based payments, the platform ensures a convenient, efficient, and trustworthy healthcare experience for patients and caregivers alike.

With an emphasis on accessibility, security, and automation, the platform enhances healthcare delivery by leveraging AI-driven recommendations, HIPAA-compliant data security, and predictive analytics for demand forecasting. Patients benefit from flexible service options, while healthcare providers can efficiently manage their schedules, consultations, and earnings. By offering subscription-based models, commission-based transactions, and promotional opportunities, the platform is not just a healthcare solution but a sustainable business model that fosters long-term engagement and improved patient outcomes.

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Commute App  Ride Sharing App

Commute App Ride Sharing App

Commute is a ride-sharing platform designed for short, recurring trips like daily commutes. It features automated fare calculation, in-app wallets, real-time tracking, and integrated driver/passenger workflows — all managed through a robust admin panel and backed by scalable APIs and third-party integrations.

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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What our clients say about smartData

Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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John

John

smartData have been a very attentive development company. They have...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.