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AI-Driven Automation and Chatbots

In the dynamic landscape of AI-Driven Automation and Chatbots, smartData is your strategic partner, dedicated to redefining how businesses automate processes and deliver exceptional customer experiences. Our journey in this domain is marked by a deep understanding of the pivotal role that automation and intelligent chatbots play in modern business operations.

Our solutions empower businesses to streamline operations with intelligent automation and enhance customer experiences through chatbots. We understand that in a fast-paced world, efficient automation can reduce costs and improve customer satisfaction.

Our expertise spans process automation, natural language processing (NLP), and AI-driven chatbot development. We ensure that businesses have the tools to automate repetitive tasks, engage customers effectively, and improve operational efficiency.

In addition to automation, our solutions prioritize user-centric chatbot design. We provide businesses with chatbots that are not just functional but also conversational, enhancing the customer experience and fostering engagement.

Join us in the journey of AI-Driven Automation and Chatbots, where smartData's experience, expertise, and commitment to excellence become your catalyst for streamlining operations and delivering exceptional customer experiences.

Recent Portfolio Projects

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HiveRobots

HiveRobots

HiveRobot is a SaaS-based platform revolutionizing the cleaning industry by providing automated, subscription-based cleaning solutions for offices, floors, and commercial spaces. Clients subscribe to the service and cleaning robots are assigned to handle routine cleaning tasks, ensuring consistent quality and reliable results every day.
 

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Telehealth Application

Telehealth Application

The application is designed for the Saudi Arabia healthcare market, enabling patients to access remote consultations via video/audio calls with therapists and specialists. It includes features like pharmacy and laboratory modules, delivery management, and sample collection. The application will be HIPAA compliant, ensuring patient data security and privacy.

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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What our clients say about smartData

Jason

Jason

This is Jason Battles. I’m here with my great friend,...

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Guy

Guy

We have been working with smartData Enterprises for over 1.5...

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Kent

Kent

I just want to say thank you to Mohit, Rohit...

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.