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AI-Driven Automation and Chatbots

In the dynamic landscape of AI-Driven Automation and Chatbots, smartData is your strategic partner, dedicated to redefining how businesses automate processes and deliver exceptional customer experiences. Our journey in this domain is marked by a deep understanding of the pivotal role that automation and intelligent chatbots play in modern business operations.

Our solutions empower businesses to streamline operations with intelligent automation and enhance customer experiences through chatbots. We understand that in a fast-paced world, efficient automation can reduce costs and improve customer satisfaction.

Our expertise spans process automation, natural language processing (NLP), and AI-driven chatbot development. We ensure that businesses have the tools to automate repetitive tasks, engage customers effectively, and improve operational efficiency.

In addition to automation, our solutions prioritize user-centric chatbot design. We provide businesses with chatbots that are not just functional but also conversational, enhancing the customer experience and fostering engagement.

Join us in the journey of AI-Driven Automation and Chatbots, where smartData's experience, expertise, and commitment to excellence become your catalyst for streamlining operations and delivering exceptional customer experiences.

Recent Portfolio Projects

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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Smart Factory Operations Platform

Smart Factory Operations Platform

FOA is a modular AI-powered smart factory management platform designed to digitize and streamline maintenance operations, production monitoring, and resource planning for manufacturing units. It helps facilities reduce downtime, optimize costs, and enhance productivity through real-time analytics, automation, and predictive maintenance powered by AI and IoT integrations.

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AI Powered  maternal support

AI Powered maternal support

AI Powered maternal support Mobile App is being created to ensure that all individuals experiencing the pregnancy journey (no matter what that looks like), are supported mentally and emotionally. This app will serve as a companion for maternity, from the beginning through postpartum. As the pregnancy journey can look and feel different for everyone making it hard to read endless articles, books and take advice from others. Solution is here to help break the stigmas, and leverage AI/ML technology to create a personalized experience just for YOU. App is building a voice-first experience. This is an opportunity to-push the boundaries of voice interaction in a mobile app that truly captures the tone, emotion, and personalization of the end-user.

 

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What our clients say about smartData

Kent

Kent

I just want to say thank you to Mohit, Rohit...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.