Big Data Processing and Management

Big Data Processing and Management:

Big Data Processing and Management is critical for organizations to extract large volumes of data and represent it in an actionable insights form. Organization-generated data sources, including customer interactions, social media sites, IoT devices, and transactional systems, mean that the ability to process and manage such data properly makes a great business difference. At smartData, our Big Data Processing and Management solution helps clients manage big volumes of high-velocity data to make better business decisions and optimize their operations. Through our solutions, businesses can conflate and analyze structured and unstructured data from various sources to get an all-around view of their activities; it improves predictive analytics because that enables them to make better predictions and provide the best possible customer experiences. Moreover, our solutions allow real-time processing of data and get timely insights to businesses, which enables them to act in time respecting the changes and opportunities in the market. Such systems are scalable; thus, clients are prepared to easily handle growing volumes of data in their hands, preparing them for future demands. There is also saving on time and resources, thus reducing human effort in handling data, since our services automate management of data. Our solutions focus on the issues of data quality and governance, ensuring that all the information companies rely upon is accurate, secure, and compliant with regulations. That way, decisions based on data improve, and there is a reduction in operations cost and an increase in innovation. Clients can utilize Big Data Processing and Management to identify trends and optimize supply chains and customers' satisfaction improvement and business growth. Businesses can unlock the full potential of their data by leveraging some of our advanced tools and technologies, thereby staying within the fray in a data-driven world.

Recent Portfolio Projects

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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Pharmacy Benefit Analytics Platform

Pharmacy Benefit Analytics Platform

The Pharmacy Benefit Analytics Platform is a secure, cloud-hosted solution designed to modernize legacy PBM systems by automating claim processing, enhancing data transparency, and enabling real-time analytics.
It empowers payors, TPAs, and pharmacy networks to reduce billing errors, ensure compliance, and make data-driven decisions — all from a unified, HIPAA-compliant environment.

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Premier Sleep App

Premier Sleep App

An AI-first sleep improvement app that combines advanced algorithms with IoT devices to address issues like insomnia, early waking, and disrupted sleep.
AI models analyze sound detection (snoring, sleep talking, ambient noise) and a 2-week sleep diary to provide personalized insights, dream analysis, and tailored recommendations.
IoT integration with smart masks and wearables (Apple/Android watches) tracks SpO? in real time, triggering vibration alerts to prevent oxygen drops and support early OSA intervention.
Users can connect with sleep experts via AI-enabled chat, audio, and video, while providers manage appointments and communications through a dedicated web interface.
The platform follows a subscription model with free and premium tiers, enabling sleep diagnostic centers to deliver AI-driven insights, IoT monitoring, and expert support for better sleep health.

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What our clients say about smartData

Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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Peter

Peter

The team impressed us with their deep understanding of our...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.