Our Recent ESS Case Studies
House Owner Association Verified AI Tool
HOA Verified leverages advanced AI, powered by LLMs and RAG, to streamline document management, simplify adherence to local and state regulations, and enhance communication with residents. By combining intelligent search with contextual understanding, the platform delivers actionable insights, tailored compliance solutions, and robust community resources—reducing administrative burdens and fostering thriving, well-managed communities.
Tech Intellectual
A precious-metals refinery relied on phone calls, email, and manual back-office work for customers to lock metal prices, arrange shipments, and reconcile settlements — slow, error-prone, and hard to scale on a large, aging codebase. smartData rebuilt the customer portal on a clean-architecture ASP.NET Core 8 platform, delivering the full refining lifecycle as self-service: account, location and role-based user management; live spot-price Lock-In and Pool Management; FedEx/UPS-integrated shipping with packing lists, labels and tracking; invoices, statements, financial activities, calculators, reminders, secure messaging and two-factor authentication — a secure, real-time, multi-location B2B system that removes manual coordination and scales operations.
Soul Space Grow heal bloom
Individuals seeking holistic wellness often rely on multiple applications for meditation, journaling, astrology, wellness shopping, and expert guidance, resulting in fragmented experiences and limited personalization. The client envisioned a single intelligent platform that could deliver personalized wellness recommendations while integrating multiple wellness services into one ecosystem. smartData developed SoulPath, an AI-powered wellness platform that combines personalized daily insights, mood tracking, meditation, guided rituals, journaling, expert consultations, wellness courses, and an integrated Soul Store.
PayDwell - Rental Automation
PayDwell is a property management platform built for the Canadian rental market to simplify property management for landlords while providing tenants with a seamless rental experience. The platform includes dedicated Landlord, Tenant, and Admin portals, enabling users to manage properties, tenants, leases, rent payments, and communications from a single application.
Trading Wellness & Real-Time Market Scanner Platform
Active traders often struggle to identify high-momentum market opportunities in real time while maintaining the emotional discipline required for consistent trading performance. CalmTrade required a scalable platform capable of delivering instant market insights while correlating trading behavior with emotional and biometric data. smartData developed CalmTrade using the MERN stack, Redis, BullMQ, and Socket.IO to power a real-time breakout scanner that processes live market data and publishes a ranked Top-20 breakout board every second.
Aviation Safety Management System (SMS) Platform
Aviation organizations are required by ICAO and FAA standards to operate a formal Safety Management System (SMS), yet these processes are often handled through paper forms, spreadsheets, and disconnected tools — making it hard to report hazards quickly, track corrective actions to closure, and demonstrate compliance. smartData built AerospaceSMS, a cloud-based, multi-tenant SaaS platform that digitizes the complete SMS for aviation organizations. Structured around the four ICAO SMS pillars, it brings hazard and incident reporting, risk assessment, root cause analysis, corrective-action tracking, internal audits, training, and safety promotion into one centralized system, with a dedicated super-admin console for platform and client administration.
Pharma Third-Party Risk & Contract Management Platform
Managing supplier audits and third-party risk through spreadsheets and disconnected processes often leads to compliance gaps, delayed audits, and poor visibility. smartData developed Pharma TPR, a centralized web platform that digitizes the complete supplier audit lifecycle—from onboarding and audit planning to findings management, CAPA tracking, and regulatory documentation. The solution provides secure role-based access for administrators, auditors, and suppliers while streamlining collaboration and maintaining complete audit traceability. Automated workflows, document management, and compliance reporting reduce manual effort, accelerate audit execution, and strengthen regulatory preparedness for pharmaceutical organizations.
Auto-Pilot - AI Email Automation for Enquiries
Client handled a high volume of freight inquiries through multiple email inboxes, resulting in manual processing delays, inconsistent responses, and missed business opportunities. smartData developed Auto-Pilot, an AI-powered inquiry management platform that automatically captures inbound emails, classifies them into Type A (formal quotations) and Type D (rate requests), extracts key logistics information, and generates professional responses with minimal human intervention. Built using Python/Django, React, PostgreSQL, Gemini AI, and GCP, the platform provides centralized inquiry tracking, automated follow-ups, role-based approvals, and real-time visibility across the entire inquiry lifecycle, enabling faster decision-making and improved operational efficiency.
EXHILR LED Shoes
EXHILR required a connected wearable ecosystem that could transform LED shoes from a fashion product into an interactive digital experience. The goal was to enable users to personalize shoe lighting, sync LED effects with music, locate friends during festivals, and purchase products through an integrated e-commerce platform. smartData proposed a mobile app, SDK, Shopify-powered e-commerce website, and backend admin panel to support BLE-based shoe control, GPS-enabled social tracking, OTA firmware updates, diagnostics, order management, delivery tracking, and product administration. The solution creates a scalable IoT and FashionTech platform combining wearable hardware, mobile engagement, social connectivity, and direct-to-consumer commerce, helping EXHILR deliver a differentiated lifestyle product for entertainment, events, and experiential retail markets.
PALZZAR Procurement AI
PALZAAR required a B2B procurement intelligence platform to help buyers and vendors overcome fragmented purchasing data, manual SKU comparisons, limited supplier visibility, and missed sourcing opportunities. smartData proposed a buyer-vendor collaboration platform that connects procurement data, normalizes purchase history, enables catalog search, compares historical purchases with vendor products, and provides analytics-driven sourcing insights. Phase 2 extends the platform with AI-powered product substitution, universal product ingestion, canonical product mapping, discontinued SKU routing, confidence-based matching, and inventory-aware recommendations.
Recent Portfolio Projects
Barakat Demand Forecasting and Planning
To design and implement an integrated, automated planning and forecasting platform that enhances forecast accuracy, eliminates manual and siloed processes, provides real-time visibility into key business metrics, and enables seamless collaboration across planning, sales, and supply chain teams—empowering the organization to respond pro-actively to market changes and make informed, data-driven decisions across short- and long-term planning cycles.
Workers Quoting and insurance submission Platform
The software is an online quoting and submission system. It works like amazon for insurance. It solves the problem of long waiting time for work completion in insurance industry and gets policy numbers out in few minutes. The product lines include contractor general liability, workers’ compensation, business owner’s policy & small business insurance, inland marine, builders risk, excess, commercial auto and contract bonds.
The platform is a managing general agent/ broker for commercial insurance. The software allows filling application online and sends application to underwriter to write policy and process submission after checking the consistency of information in application.
Milk Chocolate
Prospective property buyers often face delays in identifying suitable suburbs and properties, limited visibility into where they stand in the buying journey, and fragmented coordination between buyer's agents, support teams, and external parties such as conveyancers and inspectors. The client required enhancements to streamline client onboarding, automate workflow tracking across the buying process, and improve real-time communication across all stakeholders.
smartData enhanced the existing Milk Chocolate Property platform by optimizing the client and agent-facing Own™ portal with automated notifications, improved Game Plan™ workflows, AI-assisted suburb and property matching, and upgraded UX for registration, recommendations, and milestone tracking from exchange through settlement. The solution introduces structured client preference reuse, simplified onboarding, intelligent agent assignment tracking, and AI-assisted decision support to help clients evaluate suburb and property recommendations.
As a result, the platform improves operational efficiency, reduces lead-to-purchase turnaround time, enhances client engagement through proactive communication, and establishes a scalable foundation for future AI-driven property personalization and automated transaction coordination.
Customer Support Performance tool
An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics.
AI Powered Outbound Call Agent Outbound Engagement Automation
An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.
AI Powered Calling Agent for Real Estate Teams
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
