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Our Recent ESS Case Studies

House Owner Association Verified AI Tool

House Owner Association Verified AI Tool

HOA Verified leverages advanced AI, powered by LLMs and RAG, to streamline document management, simplify adherence to local and state regulations, and enhance communication with residents. By combining intelligent search with contextual understanding, the platform delivers actionable insights, tailored compliance solutions, and robust community resources—reducing administrative burdens and fostering thriving, well-managed communities.

Revenue Cycle Management Platform

Revenue Cycle Management Platform

The client, a US-based digital health company operating an established Electronic Medical Records (EMR) platform, needed a comprehensive Revenue Cycle Management (RCM) solution to eliminate billing inefficiencies and revenue leakage across its provider network. Manual charge entry, disconnected billing workflows, high claim rejection rates, and limited financial visibility were significantly impacting cash flow and operational efficiency.

Legitimately U

Legitimately U

LegitimatelyU was built to replace traditional password-based authentication with a secure, mobile-first identity platform. The client required a system capable of supporting biometric login, third-party integrations, and secure backend validation without exposing sensitive credentials on the frontend. smartData developed a full-stack authentication solution featuring LU app registration, QR-based login, unique ID authentication, and web-based approval workflows. The platform supports biometric verification methods including face and voice recognition, along with secure token exchange and backend validation using secret keys.

ACCL HomeHelpers

ACCL HomeHelpers

Homecare agencies often rely on fragmented manual processes to manage compliance, caregiver onboarding, and documentation. For Home Helpers, smartData developed a compliance automation platform tailored to New Jersey regulations, with scalability for expansion across U.S. states. The solution streamlines client and caregiver lifecycle workflows, automates form generation and tracking, enables multiple digital signature methods, and securely stores signed PDFs with audit metadata. The platform incorporates role-based access, automated alerts, and API-ready integrations with existing homecare systems. Built on a HIPAA-aware foundation with a modular rules engine, it reduces administrative overhead, improves compliance accuracy, and enhances audit readiness.

Tip App

Tip App

The client aimed to build a modern tipping and peer-to-peer payment platform but faced challenges with fragmented payment systems, dependency on single gateways, and lack of scalable real-time infrastructure. smartData developed a cross-platform mobile application (iOS and Android) with a web-based admin panel, enabling virtual wallet management, QR-based payments, and multi-payment integrations. The platform supports cards, ACH, Apple Pay, and Google Pay, ensuring flexibility and higher transaction success rates. A microservices-based backend architecture powers real-time transaction processing, notifications, and monitoring. Security and compliance were ensured through encrypted transactions, OTP authentication, and KYC-ready workflows.

PriceBeat Intelligence Platform

PriceBeat Intelligence Platform

The client, a high-volume enterprise seller managing over 120K SKUs, struggled to maintain competitive pricing across marketplaces like GSA Advantage due to manual and inconsistent processes. smartData developed an automated Competitive Pricing Intelligence and Price-to-Beat platform that continuously discovers, validates, and compares pricing data from Amazon and verified U.S. vendors. The system applies rule-based matching, filters unreliable sellers, calculates landed costs, and identifies optimal competitive pricing.

SYResp

SYResp

Post-acute care facilities working with SYResp faced fragmented respiratory care delivery, with staffing, equipment procurement, and diagnostics managed through disconnected processes. This resulted in treatment delays, higher administrative workload, and increased hospital readmissions.

AI-Powered Calling Agent for Real Estate Teams

AI-Powered Calling Agent for Real Estate Teams

smartData was engaged by a mid-sized real estate company based in Australia to address inefficiencies in their lead management and communication process. The client was spending significant time on repetitive phone calls, and missed follow-ups were becoming common. We proposed and developed a custom AI calling solution that acts as a virtual assistant to automate key inbound and outbound tasks. The system connects with the company’s CRM and calendar to make sure leads are handled on time and appointments are scheduled accurately.

Proptech Solution for Streamlined Maintenance & Tenant Support

Proptech Solution for Streamlined Maintenance & Tenant Support

smartData Team was involved in business consulting to a large shopping center in Northern Territory of Australia. We addressed their challenges by streamlining their maintenances and tenant support operations. Proposed solution is able to connect all departments involved along with members for better coordination & plan actions accordingly.

IRUSA Donation App

IRUSA Donation App

This case study details the development of a comprehensive mobile application designed to empower the Muslim community through technology—simplifying donations while enhancing daily spiritual life. The app blends essential religious utilities with secure fundraising features, creating a centralized platform for both spiritual engagement and charitable giving. With a focus on inclusivity, mobility, and trust, this solution aims to support users throughout their religious journey while meeting community-driven philanthropic goals.

Recent Portfolio Projects

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INAC - AI-Powered Legal Research Platform

INAC - AI-Powered Legal Research Platform

Legal professionals and general users often struggle to navigate complex legal language, fragmented legislation sources, and time-consuming legal research processes. The client required an AI-powered solution capable of simplifying legal discovery while improving accessibility and research speed.

smartData designed and developed INAC, an AI-enabled legal research platform that allows users to ask natural language legal questions and receive simplified, context-aware responses. The platform includes AI-driven legal search, intelligent filtering, legal summaries, chatbot-based interactions, subscription management, and an admin dashboard for content and platform management.

The solution improves legal information accessibility, reduces manual research effort, and enables users to understand Australian legislation more efficiently. The scalable architecture also supports future expansion into additional jurisdictions and advanced AI-driven legal assistance features.

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Staffing solution

Staffing solution

This medical staffing platform is designed to streamline the process of staffing agencies such as shift management, recruitment, employee scheduling, timesheet management, employee alerts, and job posting. Any care facility can partner with staffing services to fill open positions, and remain fully staffed in face of fluctuations to enable holistic growth.

With the mobile app employees, caregivers, and medical staff to view their schedules, sign up for open shifts, request/apply for shifts, swap shifts, keep track of their logs (check in/check out), and sign and geolocation all timesheets submitted.

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AI Powered Outbound Call Agent Outbound Engagement Automation

AI Powered Outbound Call Agent Outbound Engagement Automation

An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.

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Sonic Voice – Restaurant Calling Agent

Sonic Voice – Restaurant Calling Agent

An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.

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Aged Care for Australia

Aged Care for Australia

AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.

The platform incorporates powerful innovations such as GIS-based staff matching, AI-generated voice-to-text shift notes, automated outcome reporting, remote patient monitoring, and structured chronic/end-of-life care workflows. With full FHIR compatibility, the platform supports secure, interoperable exchange of clinical and administrative data with external systems like GP software, electronic health records, and national repositories—enabling seamless integration with tools such as Cerner, My Health Record.

Built to meet Australia’s regulatory and quality standards, this platform empowers providers to deliver person-centered, scalable, and compliant aged care with modern digital efficiency.

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NDIS CRM

NDIS CRM

We are developing a comprehensive, NDIS-compliant CRM platform for allied health service provider in Australia, focused on supporting children and young people with disabilities through therapies such as Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support.

The platform streamlines end-to-end operations including client onboarding, service agreement management, therapist workflows, session scheduling, case notes, and compliance-driven billing. It enables accurate NDIS service code mapping, automated invoicing aligned with different funding types (Self, Plan, and NDIA-managed), and real-time budget tracking to prevent over-claiming and reduce payment errors.

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