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Our Recent ESS Case Studies

Multilingual Conversational Messaging Platform

Multilingual Conversational Messaging Platform

The system is an intuitive multilingual conversational messaging platform that allows organizations to engage with customers easily via multiple messaging channels in 109 languages. It is managing real-time translation which eliminates language barriers and increased customer behavior.

House Owner Association Verified AI Tool

House Owner Association Verified AI Tool

HOA Verified leverages advanced AI, powered by LLMs and RAG, to streamline document management, simplify adherence to local and state regulations, and enhance communication with residents. By combining intelligent search with contextual understanding, the platform delivers actionable insights, tailored compliance solutions, and robust community resources—reducing administrative burdens and fostering thriving, well-managed communities.

Tech Intellectual

Tech Intellectual

A precious-metals refinery relied on phone calls, email, and manual back-office work for customers to lock metal prices, arrange shipments, and reconcile settlements — slow, error-prone, and hard to scale on a large, aging codebase. smartData rebuilt the customer portal on a clean-architecture ASP.NET Core 8 platform, delivering the full refining lifecycle as self-service: account, location and role-based user management; live spot-price Lock-In and Pool Management; FedEx/UPS-integrated shipping with packing lists, labels and tracking; invoices, statements, financial activities, calculators, reminders, secure messaging and two-factor authentication — a secure, real-time, multi-location B2B system that removes manual coordination and scales operations.

Soul Space Grow heal bloom

Soul Space Grow heal bloom

Individuals seeking holistic wellness often rely on multiple applications for meditation, journaling, astrology, wellness shopping, and expert guidance, resulting in fragmented experiences and limited personalization. The client envisioned a single intelligent platform that could deliver personalized wellness recommendations while integrating multiple wellness services into one ecosystem. smartData developed SoulPath, an AI-powered wellness platform that combines personalized daily insights, mood tracking, meditation, guided rituals, journaling, expert consultations, wellness courses, and an integrated Soul Store.

PayDwell - Rental Automation

PayDwell - Rental Automation

PayDwell is a property management platform built for the Canadian rental market to simplify property management for landlords while providing tenants with a seamless rental experience. The platform includes dedicated Landlord, Tenant, and Admin portals, enabling users to manage properties, tenants, leases, rent payments, and communications from a single application.

Trading Wellness & Real-Time Market Scanner Platform

Trading Wellness & Real-Time Market Scanner Platform

Active traders often struggle to identify high-momentum market opportunities in real time while maintaining the emotional discipline required for consistent trading performance. CalmTrade required a scalable platform capable of delivering instant market insights while correlating trading behavior with emotional and biometric data. smartData developed CalmTrade using the MERN stack, Redis, BullMQ, and Socket.IO to power a real-time breakout scanner that processes live market data and publishes a ranked Top-20 breakout board every second.

Aviation Safety Management System (SMS) Platform

Aviation Safety Management System (SMS) Platform

Aviation organizations are required by ICAO and FAA standards to operate a formal Safety Management System (SMS), yet these processes are often handled through paper forms, spreadsheets, and disconnected tools — making it hard to report hazards quickly, track corrective actions to closure, and demonstrate compliance. smartData built AerospaceSMS, a cloud-based, multi-tenant SaaS platform that digitizes the complete SMS for aviation organizations. Structured around the four ICAO SMS pillars, it brings hazard and incident reporting, risk assessment, root cause analysis, corrective-action tracking, internal audits, training, and safety promotion into one centralized system, with a dedicated super-admin console for platform and client administration.

Pharma Third-Party Risk & Contract Management Platform

Pharma Third-Party Risk & Contract Management Platform

Managing supplier audits and third-party risk through spreadsheets and disconnected processes often leads to compliance gaps, delayed audits, and poor visibility. smartData developed Pharma TPR, a centralized web platform that digitizes the complete supplier audit lifecycle—from onboarding and audit planning to findings management, CAPA tracking, and regulatory documentation. The solution provides secure role-based access for administrators, auditors, and suppliers while streamlining collaboration and maintaining complete audit traceability. Automated workflows, document management, and compliance reporting reduce manual effort, accelerate audit execution, and strengthen regulatory preparedness for pharmaceutical organizations.

Auto-Pilot - AI Email Automation for Enquiries

Auto-Pilot - AI Email Automation for Enquiries

Client handled a high volume of freight inquiries through multiple email inboxes, resulting in manual processing delays, inconsistent responses, and missed business opportunities. smartData developed Auto-Pilot, an AI-powered inquiry management platform that automatically captures inbound emails, classifies them into Type A (formal quotations) and Type D (rate requests), extracts key logistics information, and generates professional responses with minimal human intervention. Built using Python/Django, React, PostgreSQL, Gemini AI, and GCP, the platform provides centralized inquiry tracking, automated follow-ups, role-based approvals, and real-time visibility across the entire inquiry lifecycle, enabling faster decision-making and improved operational efficiency.

EXHILR LED Shoes

EXHILR LED Shoes

EXHILR required a connected wearable ecosystem that could transform LED shoes from a fashion product into an interactive digital experience. The goal was to enable users to personalize shoe lighting, sync LED effects with music, locate friends during festivals, and purchase products through an integrated e-commerce platform. smartData proposed a mobile app, SDK, Shopify-powered e-commerce website, and backend admin panel to support BLE-based shoe control, GPS-enabled social tracking, OTA firmware updates, diagnostics, order management, delivery tracking, and product administration. The solution creates a scalable IoT and FashionTech platform combining wearable hardware, mobile engagement, social connectivity, and direct-to-consumer commerce, helping EXHILR deliver a differentiated lifestyle product for entertainment, events, and experiential retail markets.

Recent Portfolio Projects

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Care Connect Operations

Care Connect Operations

Care Connect is a 24/7 telecare alarm response service for elderly clients in Jersey, Channel Islands. Their existing system routed SOS alerts through a four-hop chain — pendant → SMS → relay → webhook with no monitoring at any stage. A device went offline undetected, leaving a client without emergency cover.

smartData built a purpose-built Operations Dashboard that connects EV12 pendants directly, surfaces SOS, device-offline, and low-battery alerts in real time, and embeds full client context address, medical conditions, emergency contacts on every alert.

The platform replaces Microsoft Power Apps as the client management tool, giving operations staff a single workspace for the entire monitoring workflow. Built on ASP.NET Core with Blazor, MQTT, and WebSocket infrastructure, the MVP delivers eleven functional modules across a 10-week timeline.

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AI Outbound Engagement Platform

AI Outbound Engagement Platform

An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.

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Scalable Construction Supply ERP with AI Automation and Financial Integration

Scalable Construction Supply ERP with AI Automation and Financial Integration

The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.

The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.

Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.

The AI Agents were designed to:

  • Instantly respond to customer queries related to order status, invoices, and delivery timelines
  • Reduce dependency on manual call handling
  • Provide 24/7 support without increasing headcount
  • Assist internal teams with quick data lookup and order insights
  • Improve response time and customer satisfaction

This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.

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AI Calling Agent for Real Estate

AI Calling Agent for Real Estate

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.

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Sonic Voice  Restaurant Calling Agent

Sonic Voice Restaurant Calling Agent

An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.

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Building cleaning and maintanence

Building cleaning and maintanence

It is developed for a Japan-based single cleaning solutions provider company to automate and manage their day-to-day workflow and processes for a single cleaning solutions provider company. The solution aims to improve efficiency in managing staff, streamline reporting, and enhance communication between staff and superiors.

The system is web-based for company admins and staff and a mobile app for site workers that has the feature of offline sync when site staff works in the basement or out of network connectivity. It has role-based access features, allowing managerial staff to manage staff and schedules, and staff users have limited access to the web interface (To share a customized report with their superiors). It allows tracking the workload and activities of site workers for cleaning and maintaining multiple sites, along with a standard reporting format. 

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