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Our Recent HSS Case Studies

On-Demand Virtual Urgent Care Without the Waiting Room

On-Demand Virtual Urgent Care Without the Waiting Room

ChatRx is an innovative telemedicine platform designed to provide fast, accessible, and affordable healthcare for 39 common infections. By combining an AI-driven symptom assessment chatbot with asynchronous doctor reviews, ChatRx eliminates wait times and the need for scheduling appointments. The platform consists of three core components: a responsive patient-facing frontend for symptom collection and payments, a comprehensive Admin portal for doctors to review cases and issue prescriptions, and a secure Node.js backend. Integrating seamlessly with Stripe and PayPal for billing and DoseSpot for compliant e-prescribing, the solution streamlines the entire patient journey. Strict security measures like , comprehensive audit trails, ensure complete HIPAA compliance and patient data privacy.

Telemerg

Telemerg

Healthcare organizations managing multiple clinics struggled with fragmented operations—appointment scheduling, patient communication, and consultation documentation were spread across disconnected tools, while doctors lost valuable patient-facing time to manual note-taking. Smaller clinics lacked affordable access to enterprise-grade management software, and reaching patients without smartphones or stable internet remained a persistent gap. smartData engineered TELEMERG, a subscription-based, multi-tenant SaaS platform that enables healthcare organizations to onboard and manage multiple clinics, doctors, and patients from a single solution.

Collective Care

Collective Care

Mental health professionals often rely on phone calls, emails, and personal contacts to refer patients, resulting in fragmented communication and limited referral visibility. CollectiveCare required a secure platform where therapists could build trusted professional networks, exchange referrals, verify credentials, and collaborate effectively. smartData developed CollectiveCare as a members-only networking platform that enables therapists to send and track referrals, create warm introductions, manage professional collections, and participate in specialized community forums. The platform includes public and private provider directories, AI-assisted profile onboarding, comprehensive administrative governance, and analytics for platform activity. Designed for a live user base with evolving requirements, the solution supports continuous enhancement while maintaining platform stability.

Intelligent Telehealth Platform for Connected Care

Intelligent Telehealth Platform for Connected Care

Healthcare organizations often struggle with fragmented systems, inefficient appointment management, and limited real-time collaboration between patients and providers. These challenges lead to delays in care delivery, administrative overhead, and reduced patient satisfaction. VitroMD is a comprehensive telehealth platform designed to unify virtual consultations, appointment scheduling, digital patient intake, clinical documentation, and secure data management within a single ecosystem.

Functional Medicine Telehealth Platform

Functional Medicine Telehealth Platform

The client required a scalable digital platform to streamline functional medicine workflows, where providers previously spent significant time manually analyzing complex lab reports alongside patient symptoms and medical history. We developed an AI-assisted telehealth platform that unifies patient intake, lab report uploads, biomarker analysis, and provider-reviewed care plans within a single ecosystem. The solution leverages AI for intelligent data extraction, pattern recognition, and biomarker correlation while ensuring healthcare providers retain full control over clinical decision-making. Additionally, the platform offers teleconsultation capabilities, subscription-based care programs, automated follow-ups, and wearable device integration, enabling personalized and continuous patient care while improving operational efficiency.

Wellness EMR Platform

Wellness EMR Platform

The client had developed a functional React-based EMR system for internal use but lacked the backend infrastructure, security, and scalability required for production-grade clinical operations. We transformed the application into a HIPAA-compliant, multi-tenant SaaS platform by implementing a secure backend architecture, role-based access control, and tenant-level data isolation. The enhanced solution supports patient management, treatment planning, billing workflows, laboratory integrations, and e-prescription capabilities, providing a secure and scalable foundation for modern healthcare delivery.

Healthcare Integration Platform

Healthcare Integration Platform

We designed and implemented a middleware platform that standardizes communication between multiple Electronic Health Record (EHR) systems and a healthcare payment platform. By abstracting vendor-specific logic into a unified integration layer, the solution provides a single point of connectivity for diverse EHR systems. This architecture simplifies integrations, improves maintainability, enhances scalability, and enables faster onboarding of new healthcare providers while ensuring reliable payment processing and standardized data exchange.

PFT Now

PFT Now

The client required a HIPAA-compliant diagnostic test platform to digitize how PFT reports are uploaded, interpreted, reviewed, signed, and archived. The goal was to reduce manual PDF handling, improve physician review efficiency, and maintain secure clinical workflow traceability. smartData proposed an AI-powered web platform using OCR and medical LLMs to extract report data, generate diagnostic interpretations, route reports to physicians, support review/editing, and enable secure e-signature-based final report generation.

Website Revamp - KegelKlock Urology Wellness App

Website Revamp - KegelKlock Urology Wellness App

KegelKlock required a more structured and patient-friendly digital wellness experience for users managing pelvic floor and urology-focused exercise routines. The earlier platform created friction across onboarding, workout navigation, reminders, and subscription workflows, impacting long-term user engagement and increasing support dependency for the client team. smartData redesigned the platform using Python and React.js with a responsive, PWA-ready architecture that streamlined registration, guided workout sessions, audio coaching, reminders, progress tracking, and subscription management across both the marketing website and user portal.

Tristate Chronic Care Chart Review Automation

Tristate Chronic Care Chart Review Automation

Tristate Health Data required an automated solution to streamline chronic care chart review across multiple practices. The process involved extracting signed clinical notes from EHR systems, converting them into standardized CCM review comments, posting them to Tristatecare, and maintaining accurate tracking without duplication. A production-ready .NET 8 automation service was developed using an adapter-based integration approach for EHR systems like eClinicalWorks and DrChrono. The solution includes queue-driven job processing, idempotent API handling, Google Sheets synchronization, audit logging, PHI masking, and secure secret management. Designed for scalability and compliance, the platform ensures consistent outputs, reduces manual effort, and supports safe concurrent processing. Its modular architecture enables seamless onboarding of additional EHR systems, making it a reliable and extensible automation framework for chronic care workflows.

Recent Portfolio Projects

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Pharmacy Inventory Analytics and Management

Pharmacy Inventory Analytics and Management

Cloud-based, pharmacy inventory reporting and analytics solution, which gives independent owners a competitive advantage by reducing operating costs, increase profitability, and improving care. It provides real-time, detailed visibility into key inventory control and supply chain management. Tracks total on-hand quantities and implements demand-based inventory controls. The objective is to keep track and manage the forecasting of undersupply and oversupply of inventory. It enables pharmacies to manage sales, purchase inventory, stock, inter transfer, returns, shipment, wholesalers and orders.

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Fleet Asset Management Solution

Fleet Asset Management Solution

This platform is a comprehensive fleet management solution designed to help transport companies maximize the operational lifespan and reliability of high-value heavy-duty vehicles. By monitoring component wear and vehicle health in real-time, the system enables enterprises to achieve maximum fleet availability, minimize unplanned roadside breakdowns, and optimize maintenance expenditure for long-haul and regional assets.

The software is built for a diverse ecosystem, including Logistics & Freight Carriers, Vehicle Rental Companies looking to improve vehicle durability and lifecycle performance

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Supply Chain Management and CRM

Supply Chain Management and CRM

It is a supply chain management and CRM system which automates all process in a supply chain from procurement to distribution while managing SKU's and order across.

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PriceBeat Intelligence Platform

PriceBeat Intelligence Platform

The client, a high-volume enterprise seller managing over 120K SKUs, struggled to maintain competitive pricing across marketplaces like GSA Advantage due to manual and inconsistent processes.

smartData developed an automated Competitive Pricing Intelligence and Price-to-Beat platform that continuously discovers, validates, and compares pricing data from Amazon and verified U.S. vendors. The system applies rule-based matching, filters unreliable sellers, calculates landed costs, and identifies optimal competitive pricing.

Built with a scalable architecture, the platform integrates seamlessly with ERP (Business Central) using automated CSV exports and S3/SFTP delivery. It enables real-time pricing visibility, reduces manual effort, and ensures compliance with marketplace requirements.

The solution empowers the client to make faster pricing decisions, improve accuracy, and maintain a strong competitive position in a high-volume marketplace.

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Rental Automation & Compliance Intelligence Platform

Rental Automation & Compliance Intelligence Platform

Objective of the Rental Automation Platform was to digitize and automate rent collection, lease management, and jurisdiction-based compliance workflows for landlords and tenants across multiple regions.
Traditional rental operations require manual tracking of payments, late notices, lease terms, and legal compliance — all of which vary by province/state and create operational risk and administrative overhead. The goal was to design a unified SaaS platform that embeds regulatory intelligence, automates rent workflows, and provides an audit-ready system for dispute or legal proceedings.

Platform is designed to:

  • Automate rent collection and payment reconciliation
  • Generate legally compliant notices based on jurisdiction rules
  • Track physical and digital delivery of notices for legal proof
  • Provide AI-driven compliance validation and rule automation
  • Enable secure tenant–landlord communication and audit trails
  • Deliver real-time dashboards for payments, leases, and compliance
  • Maintain immutable logs for dispute resolution and hearings

The solution transforms rental operations into a compliant, data-driven, and highly automated ecosystem for both landlords and tenants.

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Scalable Construction Supply ERP with AI Automation and Financial Integration

Scalable Construction Supply ERP with AI Automation and Financial Integration

The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.

The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.

Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.

The AI Agents were designed to:

  • Instantly respond to customer queries related to order status, invoices, and delivery timelines
  • Reduce dependency on manual call handling
  • Provide 24/7 support without increasing headcount
  • Assist internal teams with quick data lookup and order insights
  • Improve response time and customer satisfaction

This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.

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