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Our Recent HSS Case Studies

Intelligent Telehealth Platform for Connected Care

Intelligent Telehealth Platform for Connected Care

Healthcare organizations often struggle with fragmented systems, inefficient appointment management, and limited real-time collaboration between patients and providers. These challenges lead to delays in care delivery, administrative overhead, and reduced patient satisfaction. VitroMD is a comprehensive telehealth platform designed to unify virtual consultations, appointment scheduling, digital patient intake, clinical documentation, and secure data management within a single ecosystem.

Functional Medicine Telehealth Platform

Functional Medicine Telehealth Platform

The client required a scalable digital platform to streamline functional medicine workflows, where providers previously spent significant time manually analyzing complex lab reports alongside patient symptoms and medical history. We developed an AI-assisted telehealth platform that unifies patient intake, lab report uploads, biomarker analysis, and provider-reviewed care plans within a single ecosystem. The solution leverages AI for intelligent data extraction, pattern recognition, and biomarker correlation while ensuring healthcare providers retain full control over clinical decision-making. Additionally, the platform offers teleconsultation capabilities, subscription-based care programs, automated follow-ups, and wearable device integration, enabling personalized and continuous patient care while improving operational efficiency.

Wellness EMR Platform

Wellness EMR Platform

The client had developed a functional React-based EMR system for internal use but lacked the backend infrastructure, security, and scalability required for production-grade clinical operations. We transformed the application into a HIPAA-compliant, multi-tenant SaaS platform by implementing a secure backend architecture, role-based access control, and tenant-level data isolation. The enhanced solution supports patient management, treatment planning, billing workflows, laboratory integrations, and e-prescription capabilities, providing a secure and scalable foundation for modern healthcare delivery.

Healthcare Integration Platform

Healthcare Integration Platform

We designed and implemented a middleware platform that standardizes communication between multiple Electronic Health Record (EHR) systems and a healthcare payment platform. By abstracting vendor-specific logic into a unified integration layer, the solution provides a single point of connectivity for diverse EHR systems. This architecture simplifies integrations, improves maintainability, enhances scalability, and enables faster onboarding of new healthcare providers while ensuring reliable payment processing and standardized data exchange.

PFT Now

PFT Now

The client required a HIPAA-compliant diagnostic test platform to digitize how PFT reports are uploaded, interpreted, reviewed, signed, and archived. The goal was to reduce manual PDF handling, improve physician review efficiency, and maintain secure clinical workflow traceability. smartData proposed an AI-powered web platform using OCR and medical LLMs to extract report data, generate diagnostic interpretations, route reports to physicians, support review/editing, and enable secure e-signature-based final report generation.

Website Revamp - KegelKlock Urology Wellness App

Website Revamp - KegelKlock Urology Wellness App

KegelKlock required a more structured and patient-friendly digital wellness experience for users managing pelvic floor and urology-focused exercise routines. The earlier platform created friction across onboarding, workout navigation, reminders, and subscription workflows, impacting long-term user engagement and increasing support dependency for the client team. smartData redesigned the platform using Python and React.js with a responsive, PWA-ready architecture that streamlined registration, guided workout sessions, audio coaching, reminders, progress tracking, and subscription management across both the marketing website and user portal.

Tristate Chronic Care Chart Review Automation

Tristate Chronic Care Chart Review Automation

Tristate Health Data required an automated solution to streamline chronic care chart review across multiple practices. The process involved extracting signed clinical notes from EHR systems, converting them into standardized CCM review comments, posting them to Tristatecare, and maintaining accurate tracking without duplication. A production-ready .NET 8 automation service was developed using an adapter-based integration approach for EHR systems like eClinicalWorks and DrChrono. The solution includes queue-driven job processing, idempotent API handling, Google Sheets synchronization, audit logging, PHI masking, and secure secret management. Designed for scalability and compliance, the platform ensures consistent outputs, reduces manual effort, and supports safe concurrent processing. Its modular architecture enables seamless onboarding of additional EHR systems, making it a reliable and extensible automation framework for chronic care workflows.

MD360 Interoperability Platform

MD360 Interoperability Platform

This project addressed the challenge of integrating multiple EMR systems without building separate custom solutions for each provider. Traditional approaches led to inconsistent data structures, duplicated effort, and limited scalability. smartData developed a vendor-agnostic interoperability platform that standardizes communication across leading EMR systems such as Epic and eClinicalWorks using FHIR R4 and SMART on FHIR protocols. The platform supports secure OAuth 2.0 authentication, patient management workflows, appointment synchronization, provider data handling, and both real-time and scheduled data exchange.

Pharmacy Benefit Analytics Platform

Pharmacy Benefit Analytics Platform

The Pharmacy Benefit Analytics Platform is a secure, cloud-hosted solution designed to modernize legacy PBM systems by automating claim processing, enhancing data transparency, and enabling real-time analytics. It empowers payors, TPAs, and pharmacy networks to reduce billing errors, ensure compliance, and make data-driven decisions — all from a unified, HIPAA-compliant environment.

HIPAA-Compliant Diagnostic Test Platform

HIPAA-Compliant Diagnostic Test Platform

The platform is a HIPAA-compliant, AI-driven diagnostic test management system designed to digitize and streamline the end-to-end lifecycle of diagnostic reports—starting with Pulmonary Function Tests (PFTs). It enables testing clinicians, physicians, and administrators to seamlessly upload, interpret, review, and sign diagnostic reports within a single secure environment. The system aims to reduce physician workload through AI-generated interpretations, while preserving clinical authority, regulatory compliance, and full traceability. It incorporates state-based physician licensing controls to ensure that reports are routed only to authorized physicians as mapped by administrators.

Recent Portfolio Projects

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AI Takeoff and Document Extraction System

AI Takeoff and Document Extraction System

An AI-native takeoff and intelligent document processing platform for the commercial construction industry that automates material (glass, doors, window) takeoff and hardware extraction from architectural project documents. The solution processes floor plans, elevations, material schedules, specifications, and related drawings to identify, classify, and extract information with high accuracy. 

It applies engineering rules to validate extracted data, highlights discrepancies, and enables estimators to review, verify, and export standardized Excel outputs. 

The platform significantly reduces manual estimation effort, improves consistency, and accelerates bid preparation while maintaining full traceability back to the source drawings.

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AI Powered Calling Agent for Real Estate Teams

AI Powered Calling Agent for Real Estate Teams

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.

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INAC - AI-Powered Legal Research Platform

INAC - AI-Powered Legal Research Platform

Legal professionals and general users often struggle to navigate complex legal language, fragmented legislation sources, and time-consuming legal research processes. The client required an AI-powered solution capable of simplifying legal discovery while improving accessibility and research speed.

smartData designed and developed INAC, an AI-enabled legal research platform that allows users to ask natural language legal questions and receive simplified, context-aware responses. The platform includes AI-driven legal search, intelligent filtering, legal summaries, chatbot-based interactions, subscription management, and an admin dashboard for content and platform management.

The solution improves legal information accessibility, reduces manual research effort, and enables users to understand Australian legislation more efficiently. The scalable architecture also supports future expansion into additional jurisdictions and advanced AI-driven legal assistance features.

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Document and Process Automation Platform

Document and Process Automation Platform

An enterprise-level fintech & document-driven workflow automation platform. integrated document workflow solutions transform traditional roadblocks like accounts payable processing, document management, forms, and inventory/project management for industries including aged care, mining, retail, and manufacturing. It's an integrated platform allowing companies to plugin within other third-party platforms to handle & transmit data/info/processes etc in a secure & efficient manner.

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BuildrOps – Construction Project Management

BuildrOps – Construction Project Management

The project aims to create a SaaS-based platform for multiple construction companies, enhancing project management and collaboration. Key features will include project scheduling, task assignments, performance monitoring, and real-time status tracking with notifications. The platform will support quality control inspections, ensure payments are released only upon completion of specific construction stages, and provide a document management system. Additionally, it will feature a holiday rule engine, accounting management tools, and visual scheduling options like Gantt and calendar views. Ultimately, this platform will streamline operations and improve communication among construction stakeholders.

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Scalable Construction Supply ERP with AI Automation and Financial Integration

Scalable Construction Supply ERP with AI Automation and Financial Integration

The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.

The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.

Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.

The AI Agents were designed to:

  • Instantly respond to customer queries related to order status, invoices, and delivery timelines
  • Reduce dependency on manual call handling
  • Provide 24/7 support without increasing headcount
  • Assist internal teams with quick data lookup and order insights
  • Improve response time and customer satisfaction

This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.

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