An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

The goal is to provide quick, high-quality repairs for mobile phones, tablets, laptops, and desktops, along with an easy way to buy and sell pre-owned electronics.

Develop an AI-powered travel platform that integrates real-time travel APIs for flights, hotels, and activities, providing users with personalized itineraries and seamless end-to-end trip booking via a web-based application (future expansion to mobile).