An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

Wasfati is a community-driven platform designed to connect Arab people through the sharing and uploading of recipes. The application aims to foster a sense of community by allowing users to share their culinary creations, discover new recipes, and engage with others who share their passion for cooking. The platform will provide a user-friendly interface and a range of features to enhance the user experience and encourage active participation.

Childbirth Monitoring HIPAA-compliant mobile app empowers midwives with offline-first functionality for safer labor management. Integrating regulatory standards and FHIR-compliant APIs, it enables patient registration, assessmeChildbirth Monitoring HIPAA-compliant mobile app empowers midwives with offline-first functionality for safer labor management. Integrating regulatory standards and FHIR-compliant APIs, it enables patient registration, assessments, and postpartum care, ensuring data security, scalability, and usability in low-connectivity regions.nts, and postpartum care, ensuring data security, scalability, and usability in low-connectivity regions.