AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.

The platform incorporates powerful innovations such as GIS-based staff matching, AI-generated voice-to-text shift notes, automated outcome reporting, remote patient monitoring, and structured chronic/end-of-life care workflows. With full FHIR compatibility, the platform supports secure, interoperable exchange of clinical and administrative data with external systems like GP software, electronic health records, and national repositories—enabling seamless integration with tools such as Cerner, My Health Record.

Built to meet Australia’s regulatory and quality standards, this platform empowers providers to deliver person-centered, scalable, and compliant aged care with modern digital efficiency.

This project involves creating analytical reports and dashboards for retail sales and healthcare metrics. The store sales report tracks sales performance using key metrics such as total sales, targets, and period-based sales comparisons, with filters for date and location. The repair summary report provides insights into repair activities with visual charts and multiple filters. The top sales report highlights salesperson performance, while the top sellers report lists best-selling products. In healthcare, dashboards focus on patient-related metrics, engagement, and group analysis, offering insights into appointments, measures, and patient interactions with various filtering options for effective data analysis and decision-making.

ZENFLOWS AI Mail Automation Software is an AI-driven email response system that automates customer interactions and manages incidents requiring manual intervention. It leverages OpenAI GPT-3.5 Turbo, trained on FAQs with semantic similarity matching, to provide accurate responses.

Emails with low AI confidence scores are flagged for manual review, ensuring accuracy. The system securely integrates with Gmail, Outlook, and IMAP/SMTP using OAuth 2.0. Additionally, AfterShip API integration automates order tracking responses, while a React.js-based dashboard offers real-time analytics on AI performance. Subscription-based plans are managed via Stripe integration.