ZENFLOWS AI Mail Automation Software is an AI-driven email response system that automates customer interactions and manages incidents requiring manual intervention. It leverages OpenAI GPT-3.5 Turbo, trained on FAQs with semantic similarity matching, to provide accurate responses.

Emails with low AI confidence scores are flagged for manual review, ensuring accuracy. The system securely integrates with Gmail, Outlook, and IMAP/SMTP using OAuth 2.0. Additionally, AfterShip API integration automates order tracking responses, while a React.js-based dashboard offers real-time analytics on AI performance. Subscription-based plans are managed via Stripe integration.

This project is a Web-based E-Prescribing & Document Processing Platform designed for healthcare providers and organizations to manage electronic prescriptions, sales orders, and documentation efficiently. The platform integrates with Brightree via API for seamless data synchronization, ensuring automated handling of product catalogs, patient records, and order tracking. A robust AI-powered document ingestion system processes medical faxes, extracts key details using OCR, and categorizes them for compliance checks. The system enhances efficiency through automated validation, real-time chat support, and AI-driven data extraction while ensuring secure handling of sensitive medical data.

The platform is designed to develop and launch a comprehensive screening and management system for fertility candidates, including surrogates (gestational carriers), egg/embryo donors, and sperm donors. It empowers agencies, clinics, and psychologists with a unified, secure workspace to manage every step of the psychological evaluation process from intake and scheduling to assessments, reporting, and follow-up services supported by AI-assisted workflows.
Unlike today’s fragmented workflows across emails, spreadsheets, and manual coordination, the system streamlines:
•    Candidate intake and verification
•    Conflict checks and compliance
•    Proctored PAI assessments and interviews
•    AI-assisted report generation
•    Credit-based billing
•    Secure messaging and communication
By leveraging AI and automation, the platform ensures faster turnaround times, consistent and compliant psychological evaluations, and data-driven insights that help agencies make informed placement decisions improving candidate experience, reducing delays, and ensuring ethical practices.