An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

The platform is a HIPAA-compliant, AI-driven diagnostic test management system designed to digitize and streamline the end-to-end lifecycle of diagnostic reports—starting with Pulmonary Function Tests (PFTs). It enables testing clinicians, physicians, and administrators to seamlessly upload, interpret, review, and sign diagnostic reports within a single secure environment.
The system aims to reduce physician workload through AI-generated interpretations, while preserving clinical authority, regulatory compliance, and full traceability. It incorporates state-based physician licensing controls to ensure that reports are routed only to authorized physicians as mapped by administrators.

Dental EHR is a comprehensive electronic health record system designed to enhance the efficiency and accuracy of dental practice management. This platform streamlines patient scheduling, appointment tracking, treatment documentation, and communication, ensuring a seamless experience for both providers and patients.
It provides real-time patient flow tracking, enabling dental staff to monitor which patients have arrived, their appointment details, and their assigned provider or treatment room. The system allows easy modifications to room assignments and provider scheduling, ensuring better patient care coordination. Flexible appointment scheduling is integrated, allowing clinics to create, edit, and manage bookings in daily, weekly, and monthly views while reducing no-shows through automated appointment reminders.
For documentation and communication, the system offers custom letter generation, which automatically fills referral or patient letters with relevant details from stored records. Comprehensive patient information management ensures easy access to patient history, treatment records, and previous interactions, all displayed in an intuitive format. Additionally, secure authentication is implemented, allowing seamless transitions between desktop and web applications while maintaining data privacy and security compliance.