Custom Apparel & Uniform Retail Marketplace, a leading supplier of uniforms and workwear in Australia, sought to enhance its online presence by developing a comprehensive e-commerce platform. The objective was to create a user-friendly website that showcases their extensive product range, facilitates online purchases, and provides detailed information on their offerings. The platform needed to cater to various industries, including corporate, hospitality, healthcare, and sports sectors.
The website was designed to:

• Present a vast array of uniform products with detailed descriptions and high-quality images.
• Enable seamless online purchasing with secure payment gateways.
• Provide information on bulk buying options and customization services.
• Offer an intuitive navigation system for users to easily find products by category.
• Ensure a responsive design for optimal viewing on various devices.

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

Product is designed for recognised aerospace leader specialising in propeller manufacturing and aviation technology which aims to streamline and centralise critical operational data, enabling business leaders to efficiently manage finance, production, order fulfilment, and operational excellence. By integrating real-time data processing, dynamic reporting, and interactive visualisations, this system ensures seamless decision-making across multiple business units. The solution not only enhances internal operations but also strengthens overall efficiency, aligning with the company’s commitment to technological advancement and aviation excellence