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Detailed System Analysis

At smartData, we understand that the foundation for a successful project lies in the depth of our analysis. In this pivotal stage, we immerse ourselves in the intricacies of your project, delving into the crucial aspects of gathering requirements, modeling data, designing processes, and specifying the system. Our aim is to achieve a holistic understanding of both functional and non-functional requirements, setting the stage for a project that meets and exceeds your expectations.

Gathering requirements is where our journey begins. We leave no stone unturned in understanding what you need your system to accomplish. This entails extensive discussions with you, the stakeholders, and in some cases, even the end-users. We believe that a project's success hinges on the accuracy of these requirements.

Modeling data is the next critical step. We create a structured representation of the data that will flow through your system, ensuring that it is efficiently managed, stored, and utilized. This data model serves as the backbone for the system's architecture and operation.

Designing processes is integral to the project's efficiency. We craft workflows that define how tasks are performed, how data moves within the system, and how different components interact. Our process design optimizes efficiency and minimizes bottlenecks.

Specifying the system is the final piece of the puzzle. We create a detailed system specification that outlines the technical and functional aspects of the project. This specification serves as a roadmap for the development phase, guiding the team in building a system that aligns precisely with your needs.

In conclusion, smartData's commitment to comprehensive analysis, covering requirements gathering, data modeling, process design, and system specification, ensures that your project is built on a solid foundation. We believe that a thorough understanding of your project's functional and non-functional requirements is the key to its success, and we are dedicated to delivering results that exceed your expectations.

Recent Portfolio Projects

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AI Powered Calling Agent for Real Estate Teams

AI Powered Calling Agent for Real Estate Teams

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.

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Recipe Sharing Website (wasfati.com)

Recipe Sharing Website (wasfati.com)

Wasfati is a community-driven platform designed to connect Arab people through the sharing and uploading of recipes. The application aims to foster a sense of community by allowing users to share their culinary creations, discover new recipes, and engage with others who share their passion for cooking. The platform will provide a user-friendly interface and a range of features to enhance the user experience and encourage active participation.

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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What our clients say about smartData

Justin

Justin

I have worked with many developers and agencies in past....

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Peter

Peter

The team impressed us with their deep understanding of our...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.