smart smarTians

Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-

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smartData -Org Wide, April 2023

Empowering Team Happiness

Happy employees are more likely to be productive and engaged in their work. To promote happiness and well-being among our team, we hosted a lively session on the World Day for SafetyAndHealthAtWork. This session aimed to empower our team members to take charge of their own happiness by making positive changes in their lives.

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smartData Nagpur, April 2023

Nagpur SPL Success Party

The players and managing committee of the SPL-12 cricket tournament poured their heart and soul into the game, making it a remarkable success. To celebrate their efforts, a vibrant party was organized at smartData Nagpur, providing the perfect conclusion to the tournament. It was a joyful occasion to appreciate the teams’ dedication and camaraderie.

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smartData Mohali, April 2023

Session on Posture Correction

As a tech organization, we acknowledge the significant amount of time our team spends sitting at desks, which can potentially lead to health issues due to poor posture. To address this concern, we hosted a dedicated session on posture correction, aiming to promote good posture and help our team stay healthy and pain-free.

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smartData Mohali, April 2023

Mohali Branch Visit

Branch visit serve as a powerful tool for building bridges between departments and creating a cohesive work environment. Additionally, these visits provide valuable opportunities to exchange knowledge, share expertise, and leverage the collective intelligence of different branches. By facilitating effective communication and collaboration, inter-branch visits contribute to the overall success and growth of the organization.

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smartData Mohali, April 2023

Opening Ceremony Mohali SPL

The excitement was electric in Mohali as the much-awaited #SPL Season 14 commenced with a spectacular start. The talent and skill showcased by the teams promise an unforgettable season of cricket. The opening ceremony in Mohali was made even more special by the presence of our esteemed Chief Guest, Mrs. Anjali Tewari, adding prestige and charm to the event

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smartData -Org Wide, April 2023

Session on Project Management

Effective project management is essential for the success of any project, regardless of its size. To further enhance project management skills, sessions was organized at smartData, focused on various aspects, including risk assessment, communication strategies, and project planning. By leveraging knowledge in these areas, our teams are better equipped to navigate challenges, ensure seamless execution, and deliver successful outcomes.

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smartData -Org Wide, April 2023

Dehradun Branch Visit

Inter-branch visits provide an excellent opportunity to foster connections, build bridges, and exchange valuable knowledge and expertise between departments. These visits facilitate the sharing of best practices, innovative ideas, and unique perspectives. By breaking down silos and promoting collaboration, organizations can harness the collective intelligence and experience of their teams, leading to enhanced problem-solving work environment.

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smartData Dehradun, April 2023

Outbound Learning at Dehradun

The Dehradun smarTians experienced an incredible day of growth and inspiration through a collaborative event organized with Prasanchetas Foundation. The event featured thought-provoking activities that encouraged them to explore new perspectives and deepen connections with one another. This event fostered personal and professional development, creating a positive and enriching experience for the participants.

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smartData -Org Wide, April 2023

Nagpur Branch Visits

Inter-branch visits play a crucial role in fostering improved communication, knowledge sharing, and expertise exchange. Recently, leaders from Mohali visited our Nagpur branch to optimize workflows and share best practices and processes. This collaborative effort enhances efficiency, promotes cross-branch learning, and facilitates the implementation of proven strategies, benefiting both branches and contributing to the overall growth of the organization.

Recent Portfolio Projects

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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Sukooni behavioral health

Sukooni behavioral health

The primary objective is to develop a comprehensive Online Therapy MVP that will provide a safe and accessible space for individuals to connect with professional therapists and psychologists. Tailored to the unique needs of the Gulf Cooperation Council (GCC) countries, the project aspires to set new standards in the mental healthcare landscape of the region, offering an unrivalled experience with a wide range of services and features. The application will strive to be robust and highly secure, not only meeting the expectations but exceeding the aspirations of the targeted audience in need of mental health support. One key feature of the solution will be the ability for clients to browse a comprehensive set of assessment questionnaires (intake quiz) and be matched with the most suitable therapist respective to the diagnosed underlying problems, as well as the ability for users to purchase subscription tier-based service packages. Along with the integration of video call functionality, using a third-party service like Twilio or Vonage. This will allow the service provider and their clients to communicate remotely, increasing the accessibility of the services being offered.

 

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Premier Sleep App

Premier Sleep App

An AI-first sleep improvement app that combines advanced algorithms with IoT devices to address issues like insomnia, early waking, and disrupted sleep.
AI models analyze sound detection (snoring, sleep talking, ambient noise) and a 2-week sleep diary to provide personalized insights, dream analysis, and tailored recommendations.
IoT integration with smart masks and wearables (Apple/Android watches) tracks SpO? in real time, triggering vibration alerts to prevent oxygen drops and support early OSA intervention.
Users can connect with sleep experts via AI-enabled chat, audio, and video, while providers manage appointments and communications through a dedicated web interface.
The platform follows a subscription model with free and premium tiers, enabling sleep diagnostic centers to deliver AI-driven insights, IoT monitoring, and expert support for better sleep health.

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