The primary objective of the platform is to transform the neuro clinic’s data into an intelligent, and research-enabling asset by implementing a Clinical Decision Support and Research System (CDSS) that consolidates patient, operational, and financial information into one secure, analytics-driven environment. The solution provides real-time insights for clinical decision-making, research enablement, and revenue visibility, ensuring HIPAA-compliant data governance. It will also streamline operational workflows by automating performance tracking, monitoring patient flow, and improving scheduling efficiency, while strengthening financial management through comprehensive visibility into revenue, billing accuracy, and payer mix analysis. 

Astra Health is an AI-driven platform designed to revolutionize clinical documentation. By leveraging multilingual AI-powered solutions, it enables healthcare professionals to automate their administrative tasks, allowing them to focus on providing quality patient care. The platform enhances clinical productivity, ensures accurate documentation, and improves the overall patient experience while reducing administrative burdens. Astra Health aligns with the mission of making healthcare more efficient and patient-centered. It supports diverse healthcare professionals across different languages and settings, ensuring seamless integration into existing medical workflows.

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics.