Next Gen

NLP

Natural Language Processing (NLP), supplemented by Large Language Models (LLMs), is revolutionizing the way we interact with technology. By enabling machines to understand, interpret, and generate human language, these technologies are unlocking a world of possibilities across industries.

NLP, the foundation of this transformation, equips computers with the ability to process and analyze human language. Meanwhile, LLMs, trained on vast datasets, excel at generating human-quality text, translating languages, writing various types of creative content, and providing informative answers to questions.

At smartData, we are leveraging these technologies to create solutions for businesses worldwide. We enhance customer service across various verticals through intelligent chatbots, streamline operations through automation, and generate both textual and image-based content for social media applications.

Additionally, we utilize Deep Learning, a subset of ML that involves neural networks to learn complex patterns from large datasets. Integrated with NLP, it enables the creation of models capable of extracting meaningful insights from textual data, making them invaluable for addressing challenges such as sentiment analysis, text summarization, entity relationship extraction, and document parsing.

In conclusion, the combination of NLP and LLMs is undoubtedly reshaping our world. By harnessing their power, we can unlock new levels of efficiency, creativity, and innovation.

Recent Case Studies

Handwriting Analysis

Handwriting Analysis

The client was looking to develop a solution to analyse human behaviour based on handwriting. The use case can provide a lot of information about an individual which can particularly be used by HR while conducting the recruitment drive. As a solution we have provided an AI-based solution where we have utilized Computer Vision to analyse the candidate’s handwriting. There were 17 matrices which were prepared and independently scored. The final score was the average of all the 17 matrices which were mapped to the psychologist inferences.

Essay Answers Review System

Essay Answers Review System

Law students often face challenges in effectively preparing for exams, particularly in mastering the skill of identifying and analysing legal issues within complex fact patterns. Traditional study methods may not provide the personalized feedback necessary for students to improve their issue-spotting abilities, leading to suboptimal exam performance. We developed a “Issue Spotting Essays” feature, a comprehensive tool designed to enhance students’ exam preparation.

Recent Portfolio Projects

01 3
Saudi Telemedicine

Saudi Telemedicine

The Saudi Telemedicine platform is a comprehensive telehealth solution designed to connect patients with healthcare providers for online consultations. The platform supports both individual and group therapy sessions, enabling patients to book appointments, share medical documents, and consult with specialists via video calls. The system includes three main portals:

  1. Patient Portal: For booking appointments, managing health data, and accessing consultation notes.
  2. Care Provider Portal: For managing appointments, conducting consultations, and prescribing medications.
  3. Admin Portal: For verifying specialists, managing payments, and overseeing platform operations.

The platform is multilingual (English & Arabic) and adheres to HIPAA-compliant security standards.

View more
Baby Weaning App

Baby Weaning App

Baby Led Bites is a mobile-first digital health app designed to simplify and support the baby weaning process for new parents. It offers a trustworthy, data-informed experience that helps families transition their babies to solid foods safely and confidently. The app provides detailed guidance, curated recipes, nutrition insights, and intuitive food tracking—ensuring a safe, age-appropriate weaning journey. Through expert-backed advice, food safety tips, and personalized recommendations, the platform empowers parents to serve each food at the right stage while fostering healthy eating habits from the start..

View more
Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

View more

What our clients say about smartData

Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

Read more
Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

Read more
Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

Read more
Guy

Guy

We have been working with smartData Enterprises for over 1.5...

Read more

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.