Next Gen

NLP

Natural Language Processing (NLP), supplemented by Large Language Models (LLMs), is revolutionizing the way we interact with technology. By enabling machines to understand, interpret, and generate human language, these technologies are unlocking a world of possibilities across industries.

NLP, the foundation of this transformation, equips computers with the ability to process and analyze human language. Meanwhile, LLMs, trained on vast datasets, excel at generating human-quality text, translating languages, writing various types of creative content, and providing informative answers to questions.

At smartData, we are leveraging these technologies to create solutions for businesses worldwide. We enhance customer service across various verticals through intelligent chatbots, streamline operations through automation, and generate both textual and image-based content for social media applications.

Additionally, we utilize Deep Learning, a subset of ML that involves neural networks to learn complex patterns from large datasets. Integrated with NLP, it enables the creation of models capable of extracting meaningful insights from textual data, making them invaluable for addressing challenges such as sentiment analysis, text summarization, entity relationship extraction, and document parsing.

In conclusion, the combination of NLP and LLMs is undoubtedly reshaping our world. By harnessing their power, we can unlock new levels of efficiency, creativity, and innovation.

Recent Case Studies

Handwriting Analysis

Handwriting Analysis

The client was looking to develop a solution to analyse human behaviour based on handwriting. The use case can provide a lot of information about an individual which can particularly be used by HR while conducting the recruitment drive. As a solution we have provided an AI-based solution where we have utilized Computer Vision to analyse the candidate’s handwriting. There were 17 matrices which were prepared and independently scored. The final score was the average of all the 17 matrices which were mapped to the psychologist inferences.

Essay Answers Review System

Essay Answers Review System

Law students often face challenges in effectively preparing for exams, particularly in mastering the skill of identifying and analysing legal issues within complex fact patterns. Traditional study methods may not provide the personalized feedback necessary for students to improve their issue-spotting abilities, leading to suboptimal exam performance. We developed a “Issue Spotting Essays” feature, a comprehensive tool designed to enhance students’ exam preparation.

Recent Portfolio Projects

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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HSM AI Estimation Tool

HSM AI Estimation Tool

This project is an AI/ML-powered data extraction tool designed to automate the pre-construction estimation process, specifically for doors in architectural projects. The tool efficiently extracts door-related data from various architectural documents, including Floor Plans, Enlarged Plans, Door Schedules, Elevations, and Hardware Specification Documents.

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Restaurant LAN POS

Restaurant LAN POS

 

The client required a customizable LAN-based Restaurant POS system to streamline order processing, table management, billing, and inventory tracking. Due to internet connectivity limitations, the system needed to function entirely within a local network (LAN) while integrating hardware devices such as MSR Credit Card Reader, Kitchen Display System (KDS), Thermal Printers, and Receipt Printers.

The solution includes:

  • A Desktop POS Application for restaurant operations, supporting table management, order processing, and payments.
  • An Android App for waiters and chefs, enabling real-time order tracking and kitchen display.
  • An Admin Interface for reporting, analytics, and inventory management.
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What our clients say about smartData

Jason

Jason

This is Jason Battles. I’m here with my great friend,...

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Kent

Kent

I just want to say thank you to Mohit, Rohit...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.