Next Gen

NLP

Natural Language Processing (NLP), supplemented by Large Language Models (LLMs), is revolutionizing the way we interact with technology. By enabling machines to understand, interpret, and generate human language, these technologies are unlocking a world of possibilities across industries.

NLP, the foundation of this transformation, equips computers with the ability to process and analyze human language. Meanwhile, LLMs, trained on vast datasets, excel at generating human-quality text, translating languages, writing various types of creative content, and providing informative answers to questions.

At smartData, we are leveraging these technologies to create solutions for businesses worldwide. We enhance customer service across various verticals through intelligent chatbots, streamline operations through automation, and generate both textual and image-based content for social media applications.

Additionally, we utilize Deep Learning, a subset of ML that involves neural networks to learn complex patterns from large datasets. Integrated with NLP, it enables the creation of models capable of extracting meaningful insights from textual data, making them invaluable for addressing challenges such as sentiment analysis, text summarization, entity relationship extraction, and document parsing.

In conclusion, the combination of NLP and LLMs is undoubtedly reshaping our world. By harnessing their power, we can unlock new levels of efficiency, creativity, and innovation.

Recent Case Studies

Handwriting Analysis

Handwriting Analysis

The client was looking to develop a solution to analyse human behaviour based on handwriting. The use case can provide a lot of information about an individual which can particularly be used by HR while conducting the recruitment drive. As a solution we have provided an AI-based solution where we have utilized Computer Vision to analyse the candidate’s handwriting. There were 17 matrices which were prepared and independently scored. The final score was the average of all the 17 matrices which were mapped to the psychologist inferences.

Essay Answers Review System

Essay Answers Review System

Law students often face challenges in effectively preparing for exams, particularly in mastering the skill of identifying and analysing legal issues within complex fact patterns. Traditional study methods may not provide the personalized feedback necessary for students to improve their issue-spotting abilities, leading to suboptimal exam performance. We developed a “Issue Spotting Essays” feature, a comprehensive tool designed to enhance students’ exam preparation.

Recent Portfolio Projects

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Gamified Wellness Platform

Gamified Wellness Platform

Project Tani is a groundbreaking wellness education platform designed to foster holistic well-being by integrating gamified challenges that focus on the Mind, Body, and Soul. The platform aspires to make personal growth engaging, accessible, and rewarding by combining modern technology with age-old wellness practices. This initiative targets individuals seeking balance and self-improvement, offering a unique mix of personalization, community engagement, and goal-driven activities.

Key Objectives:

  1. Empowering Holistic Wellness: Tani seeks to inspire users to develop a balanced lifestyle through structured activities addressing mental, physical, and spiritual health.
  2. Engagement through Gamification: The platform employs game-like features such as challenges, level progression, and rewards to make the journey enjoyable and motivating.
  3. Community Building: The app fosters a supportive environment where users can share achievements, motivate each other, and build meaningful connections.
  4. Personalized Experience: By analyzing user behaviors and preferences, Tani delivers tailored recommendations, ensuring each individual’s unique needs are met.
  5. Simplified Access to Tools: Centralized features like journaling, timers, and tracking tools make the app an all-in-one solution for users’ wellness activities.
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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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Ecommerce Gift Marketplace

Ecommerce Gift Marketplace

The project involved the development of an e-commerce platform dedicated to the buying and selling of gift cards. The system supports both vendors offering pre-existing gift cards and those creating new ones. The platform includes features for user authentication, gift card management, seller and buyer interfaces, secure payment processing, and administrative reporting.
Advanced functionalities such as group gifting, ratings and reviews, and promotional ad spaces for vendors were also implemented to enhance engagement and vendor visibility.

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What our clients say about smartData

Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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Bryan

Bryan

I could not be happier with my decision to select...

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Danny

Danny

Hello, I’m Danny, the CTO of Subsational. Collaborating with smartData...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.