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Digital Patient Engagement Tools

In the modern healthcare landscape, patient engagement is pivotal to delivering exceptional care. smartData's Digital Patient Engagement Tools are designed to bridge the gap between patients and healthcare providers, creating a more connected and informed healthcare experience.

Our solutions are built on the foundation of IoT and device integrations, enabling personalized care plans, remote patient monitoring, and seamless communication between patients and their healthcare teams. This connectivity empowers patients to take an active role in their health, while healthcare providers can offer timely interventions and guidance.

Digital Patient Engagement Tools not only improve the patient experience but also drive better health outcomes. Patients can conveniently access health information, track their progress, and communicate with their providers. Healthcare providers, in turn, gain valuable insights into patient health and can provide timely recommendations.

With our extensive experience in IoT and device integrations, we ensure that data flows seamlessly from various sources, such as wearables, medical devices, and electronic health records, into a unified platform. This enables comprehensive patient monitoring and actionable insights for both patients and healthcare providers.

smartData's Digital Patient Engagement Tools pave the way for a more connected and informed healthcare ecosystem. Embrace the future of patient-centered care, where individuals are actively engaged in their health, and healthcare providers have the tools they need to deliver precise and timely care.

Recent Portfolio Projects

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Aged & Disability Care Management Platform

Aged & Disability Care Management Platform

AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.

The platform incorporates powerful innovations such as GIS-based staff matching, AI-generated voice-to-text shift notes, automated outcome reporting, remote patient monitoring, and structured chronic/end-of-life care workflows. With full FHIR compatibility, the platform supports secure, interoperable exchange of clinical and administrative data with external systems like GP software, electronic health records, and national repositories—enabling seamless integration with tools such as Cerner, My Health Record.

Built to meet Australia’s regulatory and quality standards, this platform empowers providers to deliver person-centered, scalable, and compliant aged care with modern digital efficiency.

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EHR Integration Middleware Platform

EHR Integration Middleware Platform

We designed and implemented a middleware platform that standardizes communication between multiple Electronic Health Record (EHR) systems and a healthcare payment platform. By abstracting vendor-specific logic into a unified integration layer, the solution provides a single point of connectivity for diverse EHR systems. This architecture simplifies integrations, improves maintainability, enhances scalability, and enables faster onboarding of new healthcare providers while ensuring reliable payment processing and standardized data exchange.

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AI-Assisted Functional Medicine Platform

AI-Assisted Functional Medicine Platform

The client required a scalable digital platform to streamline functional medicine workflows, where providers previously spent significant time manually analyzing complex lab reports alongside patient symptoms and medical history. We developed an AI-assisted telehealth platform that unifies patient intake, lab report uploads, biomarker analysis, and provider-reviewed care plans within a single ecosystem. The solution leverages AI for intelligent data extraction, pattern recognition, and biomarker correlation while ensuring healthcare providers retain full control over clinical decision-making. Additionally, the platform offers teleconsultation capabilities, subscription-based care programs, automated follow-ups, and wearable device integration, enabling personalized and continuous patient care while improving operational efficiency.

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Sonic Voice  Restaurant Calling Agent

Sonic Voice Restaurant Calling Agent

An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.

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AI Calling Agent for Real Estate

AI Calling Agent for Real Estate

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.

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Rental Automation & Compliance Intelligence Platform

Rental Automation & Compliance Intelligence Platform

Objective of the Rental Automation Platform was to digitize and automate rent collection, lease management, and jurisdiction-based compliance workflows for landlords and tenants across multiple regions.
Traditional rental operations require manual tracking of payments, late notices, lease terms, and legal compliance — all of which vary by province/state and create operational risk and administrative overhead. The goal was to design a unified SaaS platform that embeds regulatory intelligence, automates rent workflows, and provides an audit-ready system for dispute or legal proceedings.

Platform is designed to:

  • Automate rent collection and payment reconciliation
  • Generate legally compliant notices based on jurisdiction rules
  • Track physical and digital delivery of notices for legal proof
  • Provide AI-driven compliance validation and rule automation
  • Enable secure tenant–landlord communication and audit trails
  • Deliver real-time dashboards for payments, leases, and compliance
  • Maintain immutable logs for dispute resolution and hearings

The solution transforms rental operations into a compliant, data-driven, and highly automated ecosystem for both landlords and tenants.

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What our clients say about smartData

Jay

Jay

smartData's expertise extended our partnership from just stabilising our platform...

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Dr.Kaku

Dr.Kaku

I have been working with development team at smartData for...

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Sitora

Sitora

smartData consistently met deadlines, even with evolving requirements, thanks to...

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Dr.Salman

Dr.Salman

Their expertise and collaborative approach have been instrumental in our...

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Aime

Aime

smartData’s team of AI software engineers brings valuable expertise to...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.