Care Connect is a 24/7 telecare alarm response service for elderly clients in Jersey, Channel Islands. Their existing system routed SOS alerts through a four-hop chain — pendant → SMS → relay → webhook with no monitoring at any stage. A device went offline undetected, leaving a client without emergency cover.

smartData built a purpose-built Operations Dashboard that connects EV12 pendants directly, surfaces SOS, device-offline, and low-battery alerts in real time, and embeds full client context address, medical conditions, emergency contacts on every alert.

The platform replaces Microsoft Power Apps as the client management tool, giving operations staff a single workspace for the entire monitoring workflow. Built on ASP.NET Core with Blazor, MQTT, and WebSocket infrastructure, the MVP delivers eleven functional modules across a 10-week timeline.

An enterprise-level tool developed for electricity providers and their customers (EV users & smart home product users) with their smart-charging algorithm helping them to charge their electric vehicles or manage their smart home devices defining their priorities during cheapest or climate-friendly hours. Another advantage for the users is to optimize the use of electricity generated using solar panels, allowing users to first use the power generated using solar and then via the grid. For electricity providers, the platform balance the grid by switching the charging of the connected fleet of electric vehicles on and off so that electricity producers can avoid starting expensive, fossil fuel-driven backup generators. And participant users earn monetary rewards being participating in this.

Prospective property buyers often face delays in identifying suitable suburbs and properties, limited visibility into where they stand in the buying journey, and fragmented coordination between buyer's agents, support teams, and external parties such as conveyancers and inspectors. The client required enhancements to streamline client onboarding, automate workflow tracking across the buying process, and improve real-time communication across all stakeholders.
smartData enhanced the existing Milk Chocolate Property platform by optimizing the client and agent-facing Own™ portal with automated notifications, improved Game Plan™ workflows, AI-assisted suburb and property matching, and upgraded UX for registration, recommendations, and milestone tracking from exchange through settlement. The solution introduces structured client preference reuse, simplified onboarding, intelligent agent assignment tracking, and AI-assisted decision support to help clients evaluate suburb and property recommendations.
As a result, the platform improves operational efficiency, reduces lead-to-purchase turnaround time, enhances client engagement through proactive communication, and establishes a scalable foundation for future AI-driven property personalization and automated transaction coordination.

The software is an online quoting and submission system. It works like amazon for insurance. It solves the problem of long waiting time for work completion in insurance industry and gets policy numbers out in few minutes. The product lines include contractor general liability, workers’ compensation, business owner’s policy & small business insurance, inland marine, builders risk, excess, commercial auto and contract bonds.

The platform is a managing general agent/ broker for commercial insurance. The software allows filling application online and sends application to underwriter to write policy and process submission after checking the consistency of information in application.

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.