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smartData Benefits

Global Talent Pool
Global Talent Pool

Nearly 1,000 developers & independent consultants across three offshore locations.

Proven Track Record
Proven Track Record

Delivered over 10,000 diverse software applications globally.

Worldwide Presence
Worldwide Presence

Strong foothold in the US, Australia, Europe, and Japan.

Client-Centric Delivery
Client-Centric Delivery

A collaborative approach for tailored solutions.

CMMI/ISO certifications and accreditation
CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

B2B Platform Success
B2B Platform Success

Executed over $70M business on Elance, Odesk, and Upwork.

Recent Portfolio Projects

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Sonic Voice  Restaurant Calling Agent

Sonic Voice Restaurant Calling Agent

An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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HiveRobots

HiveRobots

HiveRobot is a SaaS-based platform revolutionizing the cleaning industry by providing automated, subscription-based cleaning solutions for offices, floors, and commercial spaces. Clients subscribe to the service and cleaning robots are assigned to handle routine cleaning tasks, ensuring consistent quality and reliable results every day.
 

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Care Connect Operations

Care Connect Operations

Care Connect is a 24/7 telecare alarm response service for elderly clients in Jersey, Channel Islands. Their existing system routed SOS alerts through a four-hop chain — pendant → SMS → relay → webhook with no monitoring at any stage. A device went offline undetected, leaving a client without emergency cover.

smartData built a purpose-built Operations Dashboard that connects EV12 pendants directly, surfaces SOS, device-offline, and low-battery alerts in real time, and embeds full client context address, medical conditions, emergency contacts on every alert.

The platform replaces Microsoft Power Apps as the client management tool, giving operations staff a single workspace for the entire monitoring workflow. Built on ASP.NET Core with Blazor, MQTT, and WebSocket infrastructure, the MVP delivers eleven functional modules across a 10-week timeline.

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Workers Quoting and insurance submission Platform

Workers Quoting and insurance submission Platform

The software is an online quoting and submission system. It works like amazon for insurance. It solves the problem of long waiting time for work completion in insurance industry and gets policy numbers out in few minutes. The product lines include contractor general liability, workers’ compensation, business owner’s policy & small business insurance, inland marine, builders risk, excess, commercial auto and contract bonds.

The platform is a managing general agent/ broker for commercial insurance. The software allows filling application online and sends application to underwriter to write policy and process submission after checking the consistency of information in application.

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Milk Chocolate

Milk Chocolate

Prospective property buyers often face delays in identifying suitable suburbs and properties, limited visibility into where they stand in the buying journey, and fragmented coordination between buyer's agents, support teams, and external parties such as conveyancers and inspectors. The client required enhancements to streamline client onboarding, automate workflow tracking across the buying process, and improve real-time communication across all stakeholders.
smartData enhanced the existing Milk Chocolate Property platform by optimizing the client and agent-facing Own™ portal with automated notifications, improved Game Plan™ workflows, AI-assisted suburb and property matching, and upgraded UX for registration, recommendations, and milestone tracking from exchange through settlement. The solution introduces structured client preference reuse, simplified onboarding, intelligent agent assignment tracking, and AI-assisted decision support to help clients evaluate suburb and property recommendations.
As a result, the platform improves operational efficiency, reduces lead-to-purchase turnaround time, enhances client engagement through proactive communication, and establishes a scalable foundation for future AI-driven property personalization and automated transaction coordination.

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What our clients say about smartData

Joyce

Joyce

I am being a part of smartData for the past...

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Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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Sean

Sean

I'm here with NovelSuite, working on code for our new...

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Emmanuel

Emmanuel

Given that we needed a strong technical team partner, I...

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Dr.Salman

Dr.Salman

Their expertise and collaborative approach have been instrumental in our...

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