AI Is Revolutionising patient Interactions and accessibility by making care more accessible, responsive, and personalised. AI-based chatbots, virtual assistants, and automated scheduling systems allow patients to communicate with healthcare professionals in real time, overcoming time, place, and availability barriers.

Sharing few of multiple ways to achieve the same:

1. Intelligent Virtual Assistants: Patients can engage with virtual assistants through their preferred digital channel minimising manual intervention and collecting relevant patient information for appropriate resolutions. In cases where a virtual conversation is required, patients can be seamlessly directed to the most appropriate channel and form of care.
2. Risk Assessments for Preventive Care: Integration of AI with smart devices/ wearables such as smart bands, enables get continuous us monitoring of patients on multiple different vitals. This will allow individuals to have proactive health management and serves as a warning system, alerting physicians, caregivers, or the patients themselves about an impending any serious problem potentially saving lives.
3. Healthcare Workforce Optimisation: Patient experience is most affected due to long delays and wait times. With the power of advanced analytics/AI, this will allow providers to manage resources in an efficient manner. With data driven intelligent solutions, staff can plan the resources in most optimised manner with the best efficiency.
4. Patient advocacy: Offering health education materials based on individual needs and preferences, improving health literacy and self-management.

Needless to say, AI-based analytics give important insights into patient behaviour, enabling providers to provide timely interventions and individualised care. Let’s do better.

Prateek Khera