smartVideo – Video Consulting Platform
One to one and one to many audio/video chat
Our video consulting platform provides real-time audio/video streaming of data from one device to another using native WebRTC libraries. Hosted on a scalable AWS infrastructure the video platform offers a range of consultation solutions – text, audio and video chat. It supports all the latest desktop and mobile web browsers, a user-friendly and secure platform to connect over video calls.
The frontend video streaming component is built on Angular JS so that it can be integrated with any modern web application easily. It can be used as a standalone platform or integrated with existing systems for more effective calls.
The solution also uses intelligent bandwidth management to adjust audio/video and data transfer rates based on internet connection bandwidth of participants for better user experience. The solution is also capable of making customized settings based on different parameters for auto lock meeting rooms, password-protected rooms and screen sharing capabilities.
Unlimited Features, Enhanced Productivity
The applicability is proven in many domains, major ones being healthcare for doctor-patient consultation, e-learning, career counselling, legal and more. Main features are:
- Admin module
- Direct consulting
- Connect with multiple participants
- Waiting room
- Pricing module
- Quality video and audio chat
- File transfer support
- Easily customizable UI/UX
- Supports all latest desktop/ mobile web browsers
- Chat module – text, audio and video (one to one and one to many)
Recent Portfolio Projects
Customer Support Performance tool
An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics.
Nasq
Tsheel/Nasq is a B2B SaaS platform designed for individual salon and spa owners to establish and manage their own branded online presence effortlessly. The platform offers customizable website templates, enabling business owners to personalize their sites by adjusting colors, adding logos, managing schedules, and listing services. Each salon/spa gets a dedicated website under the Nasq sub-domain.
The solution operates on a subscription-based model, granting business owners access to an intuitive booking management system, service customization options, and analytics insights. Customers can seamlessly search for services, book appointments, and manage their schedules through a user-friendly interface. The integration of HyperPay, Apple Pay, and Google Pay ensures secure and flexible payment processing.
By streamlining digital transformation for small and medium-sized beauty businesses, Tsheel/Nasq enhances operational efficiency, improves customer engagement, and drives revenue growth.
AI Powered Outbound Call Agent Outbound Engagement Automation
An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.
