smartVideo – Video Consulting Platform
One to one and one to many audio/video chat
Our video consulting platform provides real-time audio/video streaming of data from one device to another using native WebRTC libraries. Hosted on a scalable AWS infrastructure the video platform offers a range of consultation solutions – text, audio and video chat. It supports all the latest desktop and mobile web browsers, a user-friendly and secure platform to connect over video calls.
The frontend video streaming component is built on Angular JS so that it can be integrated with any modern web application easily. It can be used as a standalone platform or integrated with existing systems for more effective calls.
The solution also uses intelligent bandwidth management to adjust audio/video and data transfer rates based on internet connection bandwidth of participants for better user experience. The solution is also capable of making customized settings based on different parameters for auto lock meeting rooms, password-protected rooms and screen sharing capabilities.
Unlimited Features, Enhanced Productivity
The applicability is proven in many domains, major ones being healthcare for doctor-patient consultation, e-learning, career counselling, legal and more. Main features are:
- Admin module
- Direct consulting
- Connect with multiple participants
- Waiting room
- Pricing module
- Quality video and audio chat
- File transfer support
- Easily customizable UI/UX
- Supports all latest desktop/ mobile web browsers
- Chat module – text, audio and video (one to one and one to many)
Recent Portfolio Projects
Customer Support Performance tool
An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics.
snbla
"Save Now, Buy Later" (SNBL) is a financial solution designed to help users build savings while earning rewards. The platform allows users to set up flexible savings plans through scheduled installments, lump-sum deposits, or round-up savings. In return, users receive cashback rewards, which are added to their savings and can be used toward future purchases.
For businesses, SNBL functions as a customer acquisition and retention tool. It integrates with existing sales channels to offer a predictable revenue stream and encourages brand loyalty. With plugins for WooCommerce and Zid, users can create branded wallets and deposit funds directly with participating merchants.
FoneKing – Power BI Reprots
This project involves creating analytical reports and dashboards for retail sales and healthcare metrics. The store sales report tracks sales performance using key metrics such as total sales, targets, and period-based sales comparisons, with filters for date and location. The repair summary report provides insights into repair activities with visual charts and multiple filters. The top sales report highlights salesperson performance, while the top sellers report lists best-selling products. In healthcare, dashboards focus on patient-related metrics, engagement, and group analysis, offering insights into appointments, measures, and patient interactions with various filtering options for effective data analysis and decision-making.
