The primary objective of this project is to design and implement an event-driven backend system that automates the generation, validation, and delivery of healthcare-related EDI (Electronic Data Interchange) files, such as 834 (Eligibility and Enrollment), 837 (Claims), and 835 (Remittance Advice). These files are essential for secure, standardized, and compliant data exchange between healthcare providers, payers, and regulatory partners.

This system aims to:

• Ensure compliance with HIPAA and EDI X12 standards through rigorous validation (via Cotiviti).
• Enable seamless integration with external vendors like Avesis, Nations Benefits, and Reveleer through SFTP-based delivery mechanisms.
• Maintain operational transparency and traceability using real-time monitoring and logging via SigNoz.
• Support future scalability and workflow orchestration through modular design and integration with AWS services like SQS and Step Functions.

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

The Arabic Car Portal is a comprehensive automotive marketplace designed to help users find and purchase vehicles and car parts. The platform facilitates the buying and selling of three types of cars—New, Used, and Salvaged—along with an extensive product section for car parts. Users can perform both basic and advanced searches, including radius-based search, to find vehicles and parts that meet their requirements. The system allows dispute management where users can raise concerns about services, and these disputes will be managed by the Admin. Listings are location-based, and the platform supports multi-currency transactions managed by the Admin. Additionally, SMS Gateway integration enables direct communication between dealers and buyers.