The goal is to provide quick, high-quality repairs for mobile phones, tablets, laptops, and desktops, along with an easy way to buy and sell pre-owned electronics.

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

The Food Delivery Application is a comprehensive SaaS-based platform designed to connect customers with restaurants for seamless food ordering and delivery. The application includes three main interfaces:

1. Customer Mobile App: For browsing restaurants, placing orders, and tracking deliveries.
2. Restaurant Admin Web Panel: For managing menus, orders, and restaurant operations.
3. Administrator Web Panel: For overseeing restaurants, customers, orders, and system-wide settings.

The platform supports multi-tenant architecture, enabling scalability for multiple restaurants and customers. It integrates secure payment processing (Stripe), real-time notifications, and advanced order management features.