Travel Purpose and Experience

The primary goal of my travel was to work hand-in-hand with client side team on three crucial areas:

1. Assisting in the launch of a new in-house insurance carrier.
2. Facilitating the integration of an external insurance carrier into our systems.
3. Exploring various AI initiatives and crafting a strategy for their implementation.

In addition to these projects, I conducted technical training sessions for the onsite team. These sessions were designed to share knowledge and ensure everyone felt comfortable using the platform.

Experience

Overall, the travel experience was very positive. Collaborating face-to-face with the teams allowed us to quickly address challenges and accelerate important tasks. The training sessions were interactive, and it was encouraging to see the team’s enthusiasm and involvement. We also engaged in meaningful discussions about AI initiatives, which helped clarify our direction for execution. This visit was instrumental in pushing our initiatives forward and strengthening our collaboration with the client team.