The Challenge
Patients seeking specialist consultation contend with travel, waiting and limited access — and the problem compounds when care needs more than a conversation. A prescription to fill, a test to take, a sample to collect: each is a separate journey to a separate provider, so one episode becomes several.
Platforms covering consultation and nothing after.
Pharmacy and laboratory each a distinct journey.
Remote multi-patient therapy rarely offered.
Each provider type tracking billing on its own.
Approach & Solution
smartData built the platform on the MEAN stack with six connected portals covering patients, doctors, hospitals and clinics, pharmacies, laboratories and administrators. Video consultation and real-time chat run through an integrated communications layer, with group sessions supported alongside one-to-one appointments and insurance handled at the clinic level.
An e-prescription issued during consultation routes to the pharmacy portal for order, inventory and delivery management, and lab orders route to test management, sample collection and result upload. Commission and financial reporting run centrally across every provider type.
Key Features
Prescriptions routed to fulfilment and delivery.
Test ordering, sample collection and result upload.
Multiple patients joining one remote session.
Financials tracked across every provider type.
Product Showcase
Final Outcome
A consultation, the prescription it produces, the test it orders and the delivery that follows all sit in one platform, so patients complete an episode of care without assembling it themselves and providers bill from a single record.
