The Healthcare at Home platform is designed to bridge the gap between patients and healthcare providers by offering a scalable, secure, and AI-powered digital health marketplace. It enables users to book home care services, schedule teleconsultations, receive medical product deliveries, and access personalized health monitoring through a seamless web and mobile interface. By integrating intelligent provider matching, automated scheduling, and escrow-based payments, the platform ensures a convenient, efficient, and trustworthy healthcare experience for patients and caregivers alike.

With an emphasis on accessibility, security, and automation, the platform enhances healthcare delivery by leveraging AI-driven recommendations, HIPAA-compliant data security, and predictive analytics for demand forecasting. Patients benefit from flexible service options, while healthcare providers can efficiently manage their schedules, consultations, and earnings. By offering subscription-based models, commission-based transactions, and promotional opportunities, the platform is not just a healthcare solution but a sustainable business model that fosters long-term engagement and improved patient outcomes.

The platform is designed to develop and launch a comprehensive screening and management system for fertility candidates, including surrogates (gestational carriers), egg/embryo donors, and sperm donors. It empowers agencies, clinics, and psychologists with a unified, secure workspace to manage every step of the psychological evaluation process from intake and scheduling to assessments, reporting, and follow-up services supported by AI-assisted workflows.
Unlike today’s fragmented workflows across emails, spreadsheets, and manual coordination, the system streamlines:
•    Candidate intake and verification
•    Conflict checks and compliance
•    Proctored PAI assessments and interviews
•    AI-assisted report generation
•    Credit-based billing
•    Secure messaging and communication
By leveraging AI and automation, the platform ensures faster turnaround times, consistent and compliant psychological evaluations, and data-driven insights that help agencies make informed placement decisions improving candidate experience, reducing delays, and ensuring ethical practices.

Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.