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Workflow Automation and Process Management

In the dynamic landscape of Workflow Automation and Process Management, smartData is your strategic partner, dedicated to redefining how businesses automate processes and optimize workflows. Our journey in this domain is marked by a deep understanding of the pivotal role that automation and streamlined processes play in modern business operations.

Our solutions empower businesses to streamline operations with intelligent automation, reducing errors and operational costs. We understand that efficient processes can enhance productivity, reduce costs, and improve customer satisfaction.

Our expertise spans workflow design, automation implementation, and process analysis. We ensure that businesses have the tools to automate repetitive tasks, minimize errors, and enhance overall efficiency.

In addition to automation, our solutions prioritize user-centric design. We provide businesses with workflows that are not just functional but also intuitive, enhancing the user experience and fostering engagement.

Join us in the journey of Workflow Automation and Process Management, where smartData's experience, expertise, and commitment to excellence are your catalyst for streamlining operations and optimizing processes for maximum efficiency.

Recent Portfolio Projects

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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Treatment Builder / Structure Clinics

Treatment Builder / Structure Clinics

Solution is designed for an aesthetics clinic chain, allowing patients to browse multiple treatment options and packages based on their specific skin concerns.

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AI-Powered FemTech Wellness Platform

AI-Powered FemTech Wellness Platform

It is a wellness platform focused initially on women’s health. The app aims to empower users with personalized, science-backed health insights by integrating a wide range of data sources, including wearable devices, lab test results, menstrual cycle tracking, sleep quality, nutrition, hydration, activity levels, and mood. Unlike fragmented health apps, It unifies these data points into a single intelligent system that identifies patterns and delivers actionable recommendations. It offers real-time wellness scores, long-term health plans, and condition-specific suggestions for issues such as PCOS, hormonal imbalances, and menopause.

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What our clients say about smartData

Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Guy

Guy

We have been working with smartData Enterprises for over 1.5...

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Danny

Danny

Hello, I’m Danny, the CTO of Subsational. Collaborating with smartData...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.