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Workflow & Workforce management

In the ever-evolving landscape of Workflow and Workforce Management, smartData emerges as a beacon of experience and innovation, poised to redefine the way businesses streamline their operations and manage their workforce. Our journey in this field is marked by a deep understanding of the critical importance of efficiency and optimization in achieving business success.

At smartData, we specialise in crafting solutions that act as the backbone of streamlined operations. From managing your workforce effectively to automating intricate business processes, we're dedicated to simplifying the complexities of modern business. We believe that businesses, regardless of their size or industry, can benefit from the power of smart and efficient operations.

The cornerstone of our approach is the utilisation of cutting-edge technologies such as React.js and Angular. These full-stack development technologies provide us with the tools to create platforms that execute tasks seamlessly. Whether you need to automate a repetitive and time-consuming process or efficiently manage a global workforce, our solutions are meticulously tailored to meet your unique needs.

Our expertise in Workflow and Workforce Management is built upon a foundation of experience and the relentless pursuit of excellence. We understand that in today's fast-paced business environment, operational efficiency can mean the difference between success and stagnation. With smartData, you're not just investing in technology; you're investing in a future where your business operates at its peak, consistently delivering results and growth.

In this ever-changing world, where competition is fierce and customer expectations continue to rise, we're here to provide you with the tools and expertise you need to stay ahead. Join us on this journey into a world where operational excellence is the norm, and every process is optimised for peak performance. With smartData, your business is equipped to thrive in the realm of Workflow and Workforce Management, driven by experience, expertise, and a commitment to excellence.

smartData core Workflow & Workforce management services

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Workforce Planning and Optimization

smartData pioneers Workforce Planning and Optimization, helping businesses align staffing with demand efficiently. Our solutions bring precision to scheduling, reduce labor costs, and enhance workforce productivity.

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Workflow Automation and Process Management

smartData pioneers Workflow Automation and Process Management, streamlining operations with intelligent automation. Our solutions enhance efficiency, reduce errors, and cut operational costs.

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Real Time Tracking and Compliance

smartData pioneers Real-Time Tracking and Compliance solutions, ensuring operations are monitored and compliant. Our solutions enhance transparency, reduce risks, and optimize compliance processes.

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Recent Portfolio Projects

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ProSup App

ProSup App

The ProSup App, developed to streamline store and facility inspection processes, empowers store managers and administrative staff with efficient tools for task management and reporting. Administered by NTS, the solution combines a user-friendly mobile application for on-site users and a centralised web interface for admins, creating a seamless inspection workflow.

With added functionalities such as Advertisement/Campaign modules, quote management, and advanced reporting capabilities, the ProSup App enhances operational efficiency, improves communication, and simplifies day-to-day inspections and management processes for NTS clients.

 

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Resilience Services And Risk Management Training

Resilience Services And Risk Management Training

This PaaS system has been developed for medium to enterprise-level organizations to manage all kinds of potential crises along with action plans. The system allows all company stakeholders and internal/external entities to have a collaborative approach to managing reputation damage, financial implications, legal liabilities and others. 

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Intelligent Dental EHR System

Intelligent Dental EHR System

The Dental EHR is a modern, integrated electronic health record and practice management solution for dental clinics. It empowers clinics to streamline patient flow, manage appointments efficiently, automate communication, and securely handle patient data.
The system bridges gaps in traditional dental practice workflows by connecting real-time patient tracking, smart scheduling, secure cross-platform access, and automated documentation all in one intuitive platform.

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Mental health chatbot

Mental health chatbot

It is a chatbot developed to improve telehealth offerings. It is an interactive virtual assistant that patients can use to discuss their mental health concerns. The chatbot is integrated into the client's existing web-based telehealth solution.

It provides patients with a safe, secure, and anonymous platform to speak openly about their mental health. Patients will be able to chat and share their issues, after which the chatbot will provide suggestions to improve their mental health or even connect the patient to a professional if necessary.

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AI Powered Calling Agent for Real Estate Teams

AI Powered Calling Agent for Real Estate Teams

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.

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AI Powered Outbound Call Agent Outbound Engagement Automation

AI Powered Outbound Call Agent Outbound Engagement Automation

An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.

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What our clients says about smartData

Justin

Justin

I have worked with many developers and agencies in past....

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Peter

Peter

The team impressed us with their deep understanding of our...

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

Frequently Asked Questions

smartData offers solutions to automate processes, improve workforce productivity, and reduce operational costs through advanced technologies.

We use cutting-edge technologies such as React.js, Angular, and more for seamless task automation and workforce management.

Our services benefit a wide range of industries including healthcare, manufacturing, retail, and logistics.

Real-time tracking enhances visibility, improves decision-making, and ensures compliance with regulations.

Yes, we offer mobile solutions for managing field workers, including real-time updates and compliance reporting.

smartData offers a blend of innovation, expertise, and customized solutions that streamline operations and enhance workforce productivity.

Our tools track schedules, time-off requests, and manage attendance efficiently, ensuring accurate planning.

Workforce analytics gathers data on employee performance, helping to identify trends and areas for improvement.

Yes, our system is scalable and customizable to meet the needs of businesses of all sizes.