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Healthcare Management Software

Running a medical practice today means juggling patient records, scheduling, billing, and compliance — often across systems that don't talk to each other. smartData's Healthcare Management Services help practices and clinics close that gap. Having spent years working alongside healthcare providers, we've seen firsthand what actually slows practices down, and we build our engagements around solving that.

Our services cover the core of practice operations — building and supporting Electronic Health Records (EHR), Electronic Medical Records (EMR), and Practice Management Systems (PMS) — giving providers one place to manage patient information instead of five. Increasingly, AI is doing real work here too: we help clients implement intelligent intake that pulls structured data from patient forms and prior records, clinical documentation assistance that drafts visit notes so physicians spend less time typing and more time with patients, and automated coding/billing checks that catch errors before claims go out the door.

We also support care settings beyond the traditional clinic — home-care and disability care across multiple regulatory frameworks. US, Australia, UK, MENA. For home-care providers, we help coordinate visits, staff, and care plans so patients get consistent support at home. For disability care providers, we handle client management, billing, and reporting with the specific documentation each of these programs requires — including AI-assisted reporting that helps flag missing information or compliance gaps before submission, rather than after.

Scheduling is another area where our services go beyond just booking appointments. We build predictive scheduling tools that reduce no-shows and gaps by learning from patient behaviour, along with automated reminders that keep patient flow steady without extra staff effort. Combined with centralised EHR access, care teams get a fuller picture of each patient, faster.

The goal behind all of it is straightforward: less time on administrative work, fewer errors, and more attention available for actual patient care. We work alongside healthcare providers as a long-term technology partner, not a vendor handing over a product — and that shows up in the details, from how closely our solutions fit existing workflows to the ongoing support that keeps them running smoothly as needs change.

Recent Portfolio Projects

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Property management ERP

Property management ERP

A SaaS-based platform that provides a complete ecosystem for real estate investors and wholesalers to automate their business operations. The platform comes with different tools like - lead generation and capture , project management, accounting, scope of work and a customised CRM. The website builder module for users helps user to create their own marketing website in just a few clicks with a variety of available themes. The marketing site further serve as a lead generation source that integrates with CRM module.

 

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Milk Chocolate

Milk Chocolate

Prospective property buyers often face delays in identifying suitable suburbs and properties, limited visibility into where they stand in the buying journey, and fragmented coordination between buyer's agents, support teams, and external parties such as conveyancers and inspectors. The client required enhancements to streamline client onboarding, automate workflow tracking across the buying process, and improve real-time communication across all stakeholders.
smartData enhanced the existing Milk Chocolate Property platform by optimizing the client and agent-facing Own™ portal with automated notifications, improved Game Plan™ workflows, AI-assisted suburb and property matching, and upgraded UX for registration, recommendations, and milestone tracking from exchange through settlement. The solution introduces structured client preference reuse, simplified onboarding, intelligent agent assignment tracking, and AI-assisted decision support to help clients evaluate suburb and property recommendations.
As a result, the platform improves operational efficiency, reduces lead-to-purchase turnaround time, enhances client engagement through proactive communication, and establishes a scalable foundation for future AI-driven property personalization and automated transaction coordination.

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Aged & Disability Care Management Platform

Aged & Disability Care Management Platform

AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.

The platform incorporates powerful innovations such as GIS-based staff matching, AI-generated voice-to-text shift notes, automated outcome reporting, remote patient monitoring, and structured chronic/end-of-life care workflows. With full FHIR compatibility, the platform supports secure, interoperable exchange of clinical and administrative data with external systems like GP software, electronic health records, and national repositories—enabling seamless integration with tools such as Cerner, My Health Record.

Built to meet Australia’s regulatory and quality standards, this platform empowers providers to deliver person-centered, scalable, and compliant aged care with modern digital efficiency.

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EHR Integration Middleware Platform

EHR Integration Middleware Platform

We designed and implemented a middleware platform that standardizes communication between multiple Electronic Health Record (EHR) systems and a healthcare payment platform. By abstracting vendor-specific logic into a unified integration layer, the solution provides a single point of connectivity for diverse EHR systems. This architecture simplifies integrations, improves maintainability, enhances scalability, and enables faster onboarding of new healthcare providers while ensuring reliable payment processing and standardized data exchange.

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AI-Assisted Functional Medicine Platform

AI-Assisted Functional Medicine Platform

The client required a scalable digital platform to streamline functional medicine workflows, where providers previously spent significant time manually analyzing complex lab reports alongside patient symptoms and medical history. We developed an AI-assisted telehealth platform that unifies patient intake, lab report uploads, biomarker analysis, and provider-reviewed care plans within a single ecosystem. The solution leverages AI for intelligent data extraction, pattern recognition, and biomarker correlation while ensuring healthcare providers retain full control over clinical decision-making. Additionally, the platform offers teleconsultation capabilities, subscription-based care programs, automated follow-ups, and wearable device integration, enabling personalized and continuous patient care while improving operational efficiency.

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Sonic Voice  Restaurant Calling Agent

Sonic Voice Restaurant Calling Agent

An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.

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What our clients say about smartData

Aime

Aime

smartData’s team of AI software engineers brings valuable expertise to...

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Dr.Mehrzad

Dr.Mehrzad

I have been associated with smartData for the last 5...

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Dr.Salman

Dr.Salman

Their expertise and collaborative approach have been instrumental in our...

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Akhil

Akhil

At the beginning, while looking for possibilities for our project,...

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Heath

Heath

Team smartData consistently delivers high-quality work, meeting our expectations. Their...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.