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Healthcare Management Software

Running a medical practice today means juggling patient records, scheduling, billing, and compliance — often across systems that don't talk to each other. smartData's Healthcare Management Services help practices and clinics close that gap. Having spent years working alongside healthcare providers, we've seen firsthand what actually slows practices down, and we build our engagements around solving that.

Our services cover the core of practice operations — building and supporting Electronic Health Records (EHR), Electronic Medical Records (EMR), and Practice Management Systems (PMS) — giving providers one place to manage patient information instead of five. Increasingly, AI is doing real work here too: we help clients implement intelligent intake that pulls structured data from patient forms and prior records, clinical documentation assistance that drafts visit notes so physicians spend less time typing and more time with patients, and automated coding/billing checks that catch errors before claims go out the door.

We also support care settings beyond the traditional clinic — home-care and disability care across multiple regulatory frameworks. US, Australia, UK, MENA. For home-care providers, we help coordinate visits, staff, and care plans so patients get consistent support at home. For disability care providers, we handle client management, billing, and reporting with the specific documentation each of these programs requires — including AI-assisted reporting that helps flag missing information or compliance gaps before submission, rather than after.

Scheduling is another area where our services go beyond just booking appointments. We build predictive scheduling tools that reduce no-shows and gaps by learning from patient behaviour, along with automated reminders that keep patient flow steady without extra staff effort. Combined with centralised EHR access, care teams get a fuller picture of each patient, faster.

The goal behind all of it is straightforward: less time on administrative work, fewer errors, and more attention available for actual patient care. We work alongside healthcare providers as a long-term technology partner, not a vendor handing over a product — and that shows up in the details, from how closely our solutions fit existing workflows to the ongoing support that keeps them running smoothly as needs change.

Recent Portfolio Projects

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Sonic Voice  Restaurant Calling Agent

Sonic Voice Restaurant Calling Agent

An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.

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AI Calling Agent for Real Estate

AI Calling Agent for Real Estate

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.

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Aged & Disability Care Management Platform

Aged & Disability Care Management Platform

AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.

The platform incorporates powerful innovations such as GIS-based staff matching, AI-generated voice-to-text shift notes, automated outcome reporting, remote patient monitoring, and structured chronic/end-of-life care workflows. With full FHIR compatibility, the platform supports secure, interoperable exchange of clinical and administrative data with external systems like GP software, electronic health records, and national repositories—enabling seamless integration with tools such as Cerner, My Health Record.

Built to meet Australia’s regulatory and quality standards, this platform empowers providers to deliver person-centered, scalable, and compliant aged care with modern digital efficiency.

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Factory Operation

Factory Operation

FactoryOps is a comprehensive Computerized Maintenance Management System (CMMS) developed to simplify and automate maintenance operations for enterprise organizations. The platform provides a centralized solution for managing the complete maintenance lifecycle, including Service Requests, Work Orders, Preventive Maintenance, Asset Lifecycle Management, Inventory Control, and Reporting. It enables organizations to improve asset reliability, reduce equipment downtime, and optimize maintenance costs through streamlined workflows and real-time operational visibility. Built on a scalable microservices architecture, FactoryOps supports multi-tenant SaaS deployment, IoT device integration, event-driven communication, and real-time notifications, making it suitable for large-scale industrial environments. The solution also offers role-based access control, KPI dashboards, audit trails, and workflow automation, allowing maintenance teams to collaborate efficiently while ensuring compliance and operational excellence. FactoryOps empowers organizations to make data-driven decisions and achieve higher productivity through intelligent maintenance management.

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Emergency Tele Alarm Aged Care Solution

Emergency Tele Alarm Aged Care Solution

Care Connect is a 24/7 telecare alarm response service for elderly clients in Jersey, Channel Islands. Their existing system routed SOS alerts through a four-hop chain — pendant → SMS → relay → webhook with no monitoring at any stage. A device went offline undetected, leaving a client without emergency cover.

smartData built a purpose-built Operations Dashboard that connects EV12 pendants directly, surfaces SOS, device-offline, and low-battery alerts in real time, and embeds full client context address, medical conditions, emergency contacts on every alert.

The platform replaces Microsoft Power Apps as the client management tool, giving operations staff a single workspace for the entire monitoring workflow. Built on ASP.NET Core with Blazor, MQTT, and WebSocket infrastructure, the MVP delivers eleven functional modules across a 10-week timeline.

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Barakat Demand Forecasting and Planning

Barakat Demand Forecasting and Planning

To design and implement an integrated, automated planning and forecasting platform that enhances forecast accuracy, eliminates manual and siloed processes, provides real-time visibility into key business metrics, and enables seamless collaboration across planning, sales, and supply chain teams—empowering the organization to respond pro-actively to market changes and make informed, data-driven decisions across short- and long-term planning cycles.

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What our clients say about smartData

Dr.Nazeri

Dr.Nazeri

Hi, I’m Dr. Nazeri . I’ve been working with the...

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Ricardo

Ricardo

You guys did a great job. Mohammed, especially, communicated very...

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Aime

Aime

smartData’s team of AI software engineers brings valuable expertise to...

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Gary

Gary

We are working with smartData in Healthcare space to mobile...

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Heath

Heath

Team smartData consistently delivers high-quality work, meeting our expectations. Their...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.