This project was developed for a care and legal services provider to streamline operations through a GDPR-compliant digital system. It includes a Legal Representative Portal (EV Portal) for secure client management, an intelligent Route & Assignment Planning module to automate staff scheduling and routing, and a Billing system that applies client-specific rates and generates structured invoices. Together, these solutions replace manual processes with automation, ensuring compliance, transparency, and operational efficiency.

It is a transcription application, which transcribes the conversation of a therapist and patient, and patient's sentiments are analyzed using Watson tone analyzer and natural language understanding. The core business logic of the application is to save patients who are emotionally disturbed, undergoing depression, or have no control over themselves etc. The application helps the therapist to analyze patients' conditions located in remote areas by listening to their problems through an audio file and gives therapist a good idea of patient's current emotional state.

The proposed virtual primary care concierge platform will help patients to find a consultant based on their service type (health coach, nutritionist, pharmacy) and connect over a secure communication channel. Patients/consultants can invite members to join the calls virtually, the group chats, and video consultation. On the contrary, Admin can manage their staff (concierge consultant, specialist), their availability and schedule virtual consultations with members. A specialist can record notes of their interaction, share them over chat, and after consultation prepare a medication action schedule for better medication compliance

AI-Based Contact Center System is designed to address this need by providing a state-of-the-art platform that harnesses the power of advanced artificial intelligence. Our system offers a comprehensive suite of tools and features specifically crafted to enhance customer interactions across a range of industries, including Healthcare, Retail, Fintech, Real Estate, and more. By integrating sophisticated AI technologies, we enable contact centers to streamline operations, optimize performance, and deliver superior service. This solution combines real-time transcriptions, intelligent analysis, and interactive bots to create a seamless and efficient customer experience. It is built to not only handle routine inquiries but also to provide deep insights and tailored responses that drive meaningful engagement. Whether managing complex healthcare queries, facilitating financial transactions, or addressing retail customer concerns, our system adapts to the unique demands of each industry.

This innovative platform is designed to be scalable and flexible, catering to both small businesses and large enterprises. By leveraging our AI-Based Contact Center System, organizations can transform their customer service operations, improve response times, and achieve higher levels of customer satisfaction, all while gaining valuable insights into their interactions and performance.

Online legal marketplace platform that connects individuals or businesses in need of legal services with qualified lawyers or legal professionals. This platform aims to make it easier for clients to find and hire legal professionals, while also providing a streamlined process for lawyers to offer their services and manage client relationships. Here are some key features and functions commonly found in legal marketplace platforms:

It is an open rating platform on which buyers of marine fuel bunkers can rate the suppliers and the vessels supplying the receiving vessels. It brings in possibility for shipowners to search for the best performing bunker barges, suppliers and traders in a specific area all over the world. The shipping industry is very traditional industry with very less technological tools being used and hence there is less transparency. Most shipowners in this very traditional industry are struggling with their marine fuel deliveries, as it is very easy for the suppliers and delivery vessels to give them low quality fuel which gradually effects the vessel life. Bunker trust is not only ratings and reviews platform, infact it captures timings, quantities, quantities and compare all these parameters with the market prices and benchmark those against the market.

The bunkering process is validated via algorithm, where a confirmation is sent to the receiving vessel. On the date of bunker delivery, a rating questionnaire is sent to the vessel, which they can complete online on the platform or off-line in a special form. Also, we have integrated Marine Traffic API to ensure that the receiving vessel actually came to close vicinity of Bunker for the required operations. These validations ensure that the right ratings are given and no fake listings are there. The system works as an integration platform that can be integrated with various other shipping platforms like ERP systems, Bunker purchasing systems. Other parameters captured by the system include - best supplier, the best bunker barge, the most efficient port and the highest quality deliveries. The application currently has 35 registered shipowners/operators, about 400 rating vessels, almost 4,000 ratings and about 1,000 suppliers/traders in. Currently the system is free to use for shipowners and operators to use. Along with providing transparency for the shipping industry, application provides lot of intelligence where tools like PowerBI are implemented to draw analytics which helps in further informed decision making.