AI Powered Chatbot Development

With its AI-Powered Chatbot Development solutions, streamlining interactions from customers, growing operational efficiencies, and creating personalized experiences at scale are the breakthroughs in AI and NLP technologies harnessed through this offering. Our chatbots work 24/7 to immediately provide excellent support towards solving all customer's queries that get routed into the system with our chatbots, thus completely removing any need for human intervention.

One of the key benefits of our AI-powered chatbots is better customer engagement. Whether used to answer questions for frequently asked questions, assist a customer to choose the best product, or simply help customers with queries on the company's products, our chatbots are designed to create seamless, conversational experiences-not feeling like a robot at all. They boost customer satisfaction while engaging more customers to loyalty with excellent consistent support at any time.

The most important advantage is cost saving. It's possible to reduce the size of a customer service team while maintaining the same levels of service by automating routine and interaction processes with customers. With our chatbots, it is possible to reply to an enormous volume of requests at any time, making it possible to scale customer support while not reducing service quality and turnaround times.

Additionally, our chatbots have personalized interactions analysed on customer data and earlier interactions. Thus, they can present recommendations, offers, or solutions on the specific needs of each customer, which enhances experience and leads to conversion.

Our AI-powered chatbots are also very scalable and flexible, easily integrating with your existing systems: be it a website or mobile app, CRM platforms, and many more. In fact, they can easily be updated and enhanced by the growth in your business, giving you long-term value.

Through our AI-Powered Chatbot Development solutions, clients can, therefore, enhance customer satisfaction, reduce operational costs, and even drive growth through automated, intelligent interactions.

Recent Portfolio Projects

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VOIP NLP

VOIP NLP

VoIP NLP simulates the real-time human interaction using voice, and help businesses to streamline their customer journey and reducing the number of contacts into the customer support team. The voice bot helps customers to make/manage their taxi booking by communicating with the bot just like they are communicating with a human on the other side. The bot integrates SIP (Session Initiation Protocol) module to handle various incoming requests from the customers and communicates on a defined user conversation decision tree after analyzing the context from the user’s responses using NLP (Natural language Processing).

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Restaurant LAN POS

Restaurant LAN POS

 

The client required a customizable LAN-based Restaurant POS system to streamline order processing, table management, billing, and inventory tracking. Due to internet connectivity limitations, the system needed to function entirely within a local network (LAN) while integrating hardware devices such as MSR Credit Card Reader, Kitchen Display System (KDS), Thermal Printers, and Receipt Printers.

The solution includes:

  • A Desktop POS Application for restaurant operations, supporting table management, order processing, and payments.
  • An Android App for waiters and chefs, enabling real-time order tracking and kitchen display.
  • An Admin Interface for reporting, analytics, and inventory management.
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On-Demand Staffing & Recruiting Platform for NDIS Plan Management

On-Demand Staffing & Recruiting Platform for NDIS Plan Management

The application is an interactive and efficient online platform to connect home care enterprises with certified caregivers. The platform aims to address challenges such as timely service delivery for enterprises and optimal schedule utilization for caregivers by providing a seamless connection between both parties.

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HRV BLE application

HRV BLE application

The app is used to read the heartbeat and then ask questions from users about their daily routine (their drinking, food eating, movement and sleeping habits, etc.). Additionally, users can see the result page where they can check the average readings and their own exact readings which allows the user to compare their readings and the app will suggest to the user what is the best routine for them. They also read the research article on the importance of stress management, sleeping, and drinking.

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Online Table Reservation System

Online Table Reservation System

It is an extensive table reservation system. The platform allows you to discover and make reservations online with narrowed-down results for RSVP requests. 
online food ordering system assists customers in ordering food from their locations

Rebook your favorite spots and restaurant owners can manage all reservations from a centralized system.

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Custom Quotation Management System

Custom Quotation Management System

Red Vest Supply required a streamlined platform to automate and centralize their quoting operations. The solution needed to improve the efficiency of RFQ (Request for Quote) processing, enable dynamic quote generation, and integrate with third-party systems for seamless workflows. The platform was also expected to provide real-time tracking of tasks, role-based access control, and detailed analytics for business insights.

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What our clients says about smartData

Jatin

Jatin Janiyani

CEO and Founder

Team smartData guided us through every stage, from business analysis and wireframing to UI/UX design and development.Their expertise and dedication have been instrumental in getting us launch-ready, and we look...

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Danny

Danny Janani

CEO and Founder

Hello, I’m Danny, the CTO of Subsational. Collaborating with smartData has truly been a remarkable experience for us. Their exceptional communication skills have ensured that our project progresses smoothly.They’re delivering...

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Christopher

Christopher Bradford

CEO and Founder

It’s been a great experience working with smartData. I am extremely impressed with their ability to find and provide talented people. It is very difficult in the market today to...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.