AI Powered Chatbot Development

With its AI-Powered Chatbot Development solutions, streamlining interactions from customers, growing operational efficiencies, and creating personalized experiences at scale are the breakthroughs in AI and NLP technologies harnessed through this offering. Our chatbots work 24/7 to immediately provide excellent support towards solving all customer's queries that get routed into the system with our chatbots, thus completely removing any need for human intervention.

One of the key benefits of our AI-powered chatbots is better customer engagement. Whether used to answer questions for frequently asked questions, assist a customer to choose the best product, or simply help customers with queries on the company's products, our chatbots are designed to create seamless, conversational experiences-not feeling like a robot at all. They boost customer satisfaction while engaging more customers to loyalty with excellent consistent support at any time.

The most important advantage is cost saving. It's possible to reduce the size of a customer service team while maintaining the same levels of service by automating routine and interaction processes with customers. With our chatbots, it is possible to reply to an enormous volume of requests at any time, making it possible to scale customer support while not reducing service quality and turnaround times.

Additionally, our chatbots have personalized interactions analysed on customer data and earlier interactions. Thus, they can present recommendations, offers, or solutions on the specific needs of each customer, which enhances experience and leads to conversion.

Our AI-powered chatbots are also very scalable and flexible, easily integrating with your existing systems: be it a website or mobile app, CRM platforms, and many more. In fact, they can easily be updated and enhanced by the growth in your business, giving you long-term value.

Through our AI-Powered Chatbot Development solutions, clients can, therefore, enhance customer satisfaction, reduce operational costs, and even drive growth through automated, intelligent interactions.

Recent Portfolio Projects

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Conversational Medical Education App

Conversational Medical Education App

AI powered mobile app to educate medical students about patient diagnosis and treatment. It simulates clinical encounters (doctor-patient conversation). Students can study cases designed specifically for the undergraduate medical curriculum or ask the bot questions on common medical conditions. The bot answers with prerecorded statements. It helps medical students to develop consultation, examination, investigation & management skills.

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Multichannel Inventory Management and Shipping

Multichannel Inventory Management and Shipping

SaaS-based application to track and manage orders and Inventory from multiple marketplaces and e-commerce stores. API integration done for multiple platforms, Ebay seller API and API2 Cart (30+ shopping channels), Sage, Amazon, Etsy. The application manages orders from different sales channels and manual entries at one place. 

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Stock Trading Platform

Stock Trading Platform

It is a web, mobile, and desktop application for trading. It deals in Forex trading, CFD trading, trade with indexes as Nasdaq and London Stock Exchange (LSE). Commodity trading and online stock trading is supported in this application. In addition to equity-based trading it allows options trading from the derivative segment as well, apart from regular orders like short, long, cover, etc. 

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Roster Management System

Roster Management System

Our expertise extends to cloud-based solutions. We developed a Software-as-a-Service (SaaS) roster management application that empowers clients to manage complex employee scheduling across multiple companies, groups, and individuals. This comprehensive system simplifies employee, shift, and leave management, automates payroll calculations for recurring shifts, and generates insightful reports. Role-based access controls ensure data security, while a user-friendly dashboard provides real-time statistics tailored to specific roles. To enhance scheduling efficiency, we seamlessly integrated DayPilot, a third-party scheduling library.

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Nursing Care

Nursing Care

The objective of the application is to provide beneficent and benevolent care to clients. Patient-centered collaborative care is given through their staff of caregivers to delivering exceptional home care with compassion and reliability, through careful screening and interviewing process. 

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Telehealth Care

Telehealth Care

This telemedicine web application enables real-time video-conferencing and chat functionality among patients and medical providers. The secured web portal allows patients to create online profiles where they can access and track health-related information, search for medical providers, and schedule and initiate medical online video/chat consultations. 

Salesforce health cloud integration is done to fetch patient data, this includes details about demographics, allergies, medications, family history, and social history. The administrative interface allows the staff to manage and administer patient profile and provider profile information.

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What our clients says about smartData

Ben

Ben Rebbeck

CEO and Founder

We have clients throughout Australia, New Zealand and Asia. smartData is the number one company so far which has understood our business needs. We searched for partners who could come...

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Jatin

Jatin Janiyani

CEO and Founder

Team smartData guided us through every stage, from business analysis and wireframing to UI/UX design and development.Their expertise and dedication have been instrumental in getting us launch-ready, and we look...

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Gavin

Gavin Hoult

CEO and Founder

We recently partnered with smartData,for a critical workforce management project. Their progress has been exceptional, exceeding expectations.For any company seeking a reliable and innovative software development partner with deep AI/ML...

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Marc

Marc Myers

CEO and Founder

smartData’s highly skilled and respectful team made the collaboration a pleasure. We look forward to the future and the impact of our ongoing partnership with smartData. Highly recommend them for...

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Guy

Guy Randazzo

CEO and Founder

We have been working with smartData Enterprises for over 1.5 years now and are very impressed with the talent level of the team and their competency to handle projects efficiently...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.