Natural Language Processing Integration

Natural Language Processing Integration

NLP integration has revolutionized the data management, customer service enhancing, and intelligent applications processes for IT firms. At smartData, our NLP solutions help open the power that unlocks the potential to automate, improve user interaction, and derive actionable insights from large volumes of unstructured data for IT industry clients.

One of the key advantages of NLP for the IT industry is its ability to revolutionize customer support. With NLP-powered chatbots and virtual assistants, IT companies can offer support around the clock with real-time, human-like response times. Such systems may be able to cater for routine queries; process requests for technical support; or even provide troubleshooting information. This not only give customer satisfaction but also decreases human burden, allowing IT to focus on complicated issues and generally improve productivity.

Another such application of NLP can be obtained in data analysis. IT firms always deal with huge quantities of unstructured data, such as emails, logs, and documentation. NLP enables automatic processing of such data that will then facilitate the extraction of any valuable information by businesses, ascertain trends, and even measure the overall sentiment of the customers. This assists IT firms in making quicker decisions on data and thus leads to a more efficient workflow and optimized operations.

Integration of NLP will definitely enhance the experience of developing software in terms of how users interact, because such tools allow for voice recognition and natural-language command facilities in the applications. In this regard, the user would be interacting with the software much more intuitively and freely by hands than before, which helps to add accessibility and extend the range of use cases for IT solutions.

NLP also allows IT companies to analyze customer feedback and product reviews to gain more insight into user preferences and what may be happening in the market. The better an IT business knows what users want, the better it can tailor its offerings and anticipate needs and stay ahead of the competition.

Adding NLP to IT solutions increases efficiency, enhances customer satisfaction, and opens up new space for innovation and growth in an industry that has now become essentially data-driven.

Recent Portfolio Projects

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Telepsychiatry platform

Telepsychiatry platform

A visually captivating and interactive telepsychiatry platform for connecting clients with the right counselor using a reliable, secure, and easy-to-use virtual mental healthcare platform. A patient can communicate and consult with the therapists via video conferencing and chat messages. The platform is based on our in-house telehealth components to overcome distance barriers and improve access to mental health services. It also includes a dymanically managed podcast section and blog section to provide education and awareness to user on behavioral health.

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Healthcare Data Warehouse

Healthcare Data Warehouse

This custom solution can help standardize data available in unstructured formats from different systems. These solutions efficiently maintain essential healthcare data compliance like HIPAA and HL7. Provide useful insights from Data to increase the efficacy of patient treatment through interoperability. 

Here we are receiving data from below sources:
1. Relational databases, 
2. Flat files, Salesforce, 
3.HL7 data from various EMRs, Pharmacy, 
4. DICOM files like CT scans, MRI, etc, 
5. Medical prescription OCR

And finally, store in a Data warehouse hosted in AWS to perform analytics over data to capture useful insight

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HEDIS Analytics Platform

HEDIS Analytics Platform

Health insurance companies and providers face multiple rejections and huge penalties due to incomplete documentation. To improve payor performance, the HEDIS analytics platform integrates consumer, clinical, provider and payer data to analytical data that healthcare stakeholders can readily use to improve the health of their patients and populations. 
The platform is on HEDIS quality measure reporting rules driven by data extracted from more than 15 EMR systems. HEDIS analytical platform helps in remediating the gaps in data collection through pre auditing of data and to improve the efficiency of HEDIS reporting. 

By providing the functionality of care gap identification, HEDIS analytic platform calculates the care gap for different payors and EHR system.

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OpenEMR Integration

OpenEMR Integration

It is for an organization that uses Google Workspace emails. Each provider has their own account, i.e. their own google calendar, and an OAUTH2 token is needed for each google calendar. When the front office staff schedules a patient with a provider and they are able to see the changes in the provider's google workspace calendar. For a read-only version, of each provider google calendar is accessible (Update using a refresh button). The staff is looking to schedule a patient, there will be a toggle between two or more providers' calendars to find someone available to see the patient. They are synchronized from the sides.

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Medical billing and Revenue cycle management

Medical billing and Revenue cycle management

Medical Billing is a cloud-based charge capture solution designed for doctors to streamline patient list, accelerate billing, and optimise revenue capture by retrieving patient encounter details from EHR systems and leveraging Azure services. The solution aims to revolutionise healthcare charge capture by providing a user-friendly, efficient, and accurate solution that enhance revenue capture, improve operational efficiency and reduce administrative burdens for healthcare providers and organisations. By automating rounding list, the solution aims to facilitating streamlined patient assessment and service documentation during rounds, thereby enhancing overall workflow efficiency and billing accuracy. 
Built on Microsoft Azure, system leverages Azure App Services for a scalable web application and Azure Kubernetes Service (AKS) for efficient micro services deployment. 
Azure SQL Database and Azure Blob Storage securely manage patient records, financial transactions and medical documents, while Azure Key Vault ensures encryption and compliance with security standards. 
Azure API Management (APIM) enables seamless integration with third-party services.  
To automate claim processing and real-time tracking we have leveraged Azure Logic Apps and Azure Functions streamline data synchronisation and workflow execution.   

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Child Care Service Promotion

Child Care Service Promotion

The client provides child care centers in Dover, NH providing a creative curriculum which helps in laying the foundation of a child’s lifelong education. The client has experienced staff who are well-qualified to help child growth through play & learn methodologies. The learning activities promote social, emotional, intellectual as well as physical growth of children.

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