One of the most popular Customer Relationship Management (CRM) solutions is Salesforce. It uses cloud technology to help businesses communicate with customers and new prospects. Salesforce gives your sales, marketing, IT, support, and commerce teams a 360-degree perspective of your whole business process and allows you to follow client behavior around the clock.
Salesforce is becoming a must-have for businesses due to new rising trends like Analytical technology, artificial intelligence, voice technology, marketing automation for best in class customer experience.
SmartData has a team of Salesforce certified specialists who provide cloud-based CRM (customer relationship management) support for sales, marketing, service, customer management, training, and application integration in a variety of sectors.
Here are some areas in which we can assist you in gaining a better understanding of your consumers and business:
Wave/Einstein Analytics (Report & Dashboards) – a cloud-based platform for linking data from many sources, creating interactive views of that data, and sharing those views through dashboards.
Salesforce Integration- A normal business employs a variety of programs, many of which aren’t built to function together out of the box. Organizations can improve operational consistency, efficiency, and quality by integrating different but linked apps.
The process of moving data between computers, storage devices, or formats is known as data migration (Import/Export).
Salesforce Automation Tools are a set of tools for automating and streamlining repetitive business activities in an organization. Workflows for the approval process and flows in the Process Builder are the two automation tools used.
Use batch Apex on the Lightning Platform to create complicated, long-running processes that execute on thousands of records. Batch Apex processes records in small batches, covering your full record set and reducing the processing down into manageable parts.
Testing is an integral aspect of developing Apex or any other program. For every unit testing in Apex, we have distinct test classes to design.
Come let’s make best out of the cloud technologies.
A web-based online learning platform that allows home learners to access courses on a recurring subscription plan. Courses are in the form of videos and there is online assessment in the form of objective questions as well to test the learning of courses. Learners can see progress in the leaderboard and also admin can analyze the learner's progress in the [...]
This is a SaaS-based solution for eBay sellers to provide after-care services to their customers. It has a seller portal to manage customer response and queries, customer portal to fill the questionnaire and admin portal to manage sellers.
This portal provides online Tricks Training – that help students to learn tricks anytime anywhere. The portal allow instructors to post 'Tracks'. A track is a series of videos that give instruction on a particular trick or discipline. A learner/student can join a track and work their way through all the lessons.
A SAAS-based telehealth platform connecting patients with the right specialist using a reliable, secure, and easy-to-use virtual healthcare platform for a second opinion. Here a patient can get a detailed report based on his uploaded medical documents prior to an appointment. Also, Patients can communicate and consult with the doctor via video conferencing and chat messages to understand and discuss [...]
The company is providing logistics and delivery services to corporates like 7Eleven, IGA, Distribution centers, and others. With this system, they combine Parcel Delivery & Ride Sharing covering both corporates & individuals. They started with one city and then launched their services at the national level covering the states of Australia. Also partnered with an electric vehicle company that is [...]
This system is an intuitive multilingual conversational messaging platform that allows organizations to engage with customers easily via multiple messaging channels in 109 languages. This system is managing real time translation, which eliminates language barriers and increased customer behavior Key Features: Real time communication including integration with multiple channels like WhatsApp, Facebook, SMS, Chat Now, Telegram and others One platform [...]
