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AI-Driven Service Platforms

In the dynamic realm of AI-Driven Service Platforms, smartData emerges as a beacon of experience and innovation, ready to reshape the way businesses deliver services and engage with customers. Our journey in this space is characterized by a profound understanding of the transformative power of Artificial Intelligence (AI), and its potential to revolutionize various industries.

At smartData, we have seamlessly blended our domain knowledge with the extraordinary capabilities of AI, Machine Learning (ML), and Natural Language Processing (NLP). This fusion of expertise forms the bedrock of our AI-Driven Service Platforms. It enables us to deliver solutions that go beyond conventional service delivery and provide actionable insights that shape the future of your business.

Whether it's developing an intuitive Customer Relationship Management (CRM) system, predicting patterns to enhance decision-making, or conducting in-depth data analytics, our solutions are meticulously designed to empower your business. We believe in a future where every decision is driven by data, every customer interaction is personalised, and every solution is prepared to meet the challenges and opportunities of tomorrow.

To underpin this vision, we leverage advanced databases and processing capabilities to build robust technology stacks. These stacks serve as the foundation for our AI-Driven Service Platforms. They ensure that your business operations are not just efficient but also data-driven, facilitating informed decision-making and propelling your services to the next level.

We understand that in an era where customer expectations are constantly evolving, your business needs to be agile, proactive, and forward-thinking. With smartData, you're not just investing in AI technology; you're investing in a future-ready service platform that empowers your business to stay ahead of the curve. Join us on this journey into a world where every service interaction is an opportunity, every insight is a stepping stone, and every outcome is a testament to innovation. With smartData, your business is equipped to thrive in the era of AI-Driven Service Platforms, driven by experience, expertise, and a commitment to excellence.

smartData core AI-Driven Service Platforms services

01

AI-Enhanced Analytics and Insights

smartData pioneers AI-Enhanced Analytics and Insights, turning data into actionable strategies. Our solutions bring deep insights, predictive analytics, and data-driven decisions to businesses.

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02

AI-Driven Automation and Chatbots

smartData pioneers AI-Driven Automation and Chatbots, streamlining operations and enhancing customer experiences with intelligent automation.

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03

AI-Integrated CRM and Sales Tools

smartData pioneers AI-Integrated CRM and Sales Tools, transforming customer relationship management and sales strategies with AI-driven insights.

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Recent Portfolio Projects

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EKG monitoring App

EKG monitoring App

Remote monitoring application help in the diagnosis and treatment of heart rhythm disorders (arrhythmias). With the use of an Apple watch, we are importing and reviewing the electrocardiogram of the subscriber. The ECG in turn is presented to the provider who in turn analyzes the recording and creates an action plan which in turn is communicated via the platform to the designated staff. Thereafter the designated staff would contact the client and would obtain further information or would help schedule an appointment and such, as per the action plan.

The clinical staff's dashboard will display a listing of assigned patients by the healthcare provider with their action plan notes. They can view it by clicking on the action button, and read action detailed notes. Staff can search for patients from their internal EHR, check their number, and schedule provider appointments with patients (offline process). After taking an action plan, they can update the status of the assigned action plan in the system and close the loop. Every action plan default time interval will be 2 minutes. Timelog will display brief summary of the action, Date, and time. It will be average for each patient. 

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Marketplace for buying and selling

Marketplace for buying and selling

It is a smartphone/web-based marketplace for buying and selling new and second hand goods. This has a simplified process for users to use a smartphone to take photos of a product, list the product, accept offers, and sell them. Something similar to Facebook Marketplace, Offer Up, and Caurosell. This portal has been developed for a community of about ~1,200 students who live in close proximity with each other and constantly sell everyday items like furniture and books.

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Healthcare Insurance screening 

Healthcare Insurance screening 

Healthcare Insurance screening platform for both insurance provider and healthcare provider to screen members registered with insurance provider and do health screening. - Insurance provider will provider members data in flat file format that need to be imported in database so that provided members screening can be scheduled with MA (Medical Assistant) and NP (Nurse Practitioner). - After screening coder will assign code on the basis of provided details by MA (Medical Assistant) and NP (Nurse Practitioner).

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Development of a Portal and API for Subscription Management

Development of a Portal and API for Subscription Management

The AERO/Core project aims to refine, stabilize, and optimize the management of subscriber updates.  We develop a portal and Integration API system for an air ambulance subscription service, enabling efficient membership management, intermediary integration, and data synchronization with Odoo ERP.

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Pool Management Workflow

Pool Management Workflow

A cloud-based platform developed for Aquatic management companies helping to manage their staff (lifeguards) work activities and their clients. This helps companies to save money in areas like payroll, scheduling, facility maintenance, lifeguard certifications and improvise performance of the lifeguards. 

Real-time dashboard for clients to review work status/ duties of all lifeguards, any incidents reported by them, contract with the companies along with any additional service request to them. 

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SaaS based Construction Management System

SaaS based Construction Management System

A SaaS subscription-based solution to provide an efficient and easy-to-use mechanism for the construction companies/contractors, and supervisors to overcome the burden of managing complex operations in the construction industry with respect to lead management, estimation, quotation, inventory, supplier handling, compliance, audit, training, and work reporting.

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What our clients say about smartData

Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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Peter

Peter

The team impressed us with their deep understanding of our...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Bryan

Bryan

I could not be happier with my decision to select...

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Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

Frequently Asked Questions

Industries such as healthcare, finance, e-commerce, customer service, and logistics can benefit from AI-powered automation, predictive analytics, and enhanced decision-making tools.

AI analytics help businesses make informed decisions by identifying patterns, trends, and customer behaviors from large data sets.

Implementation time varies based on business needs, data availability, and platform complexity, but smartData ensures a smooth and efficient deployment.

No, AI enhances decision-making by providing insights, but human expertise is essential for complex and ethical considerations.

Cloud computing provides scalable infrastructure, storage, and computational power for AI models to function efficiently.

Challenges include data privacy concerns, evolving cyber threats, and the need for continuous AI model updates.

Benefits include increased efficiency, cost savings, improved decision-making, and enhanced customer experiences.

Yes, AI-driven platforms can be tailored to meet the unique needs and challenges of various industries, such as healthcare, finance, and retail.

Yes, AI platforms are designed to integrate seamlessly with existing systems like CRM and ERP to enhance functionality without disrupting current operations.