AI Powered Chatbot Development

AI Powered Chatbot Development

With its AI-Powered Chatbot Development solutions, streamlining interactions from customers, growing operational efficiencies, and creating personalized experiences at scale are the breakthroughs in AI and NLP technologies harnessed through this offering. Our chatbots work 24/7 to immediately provide excellent support towards solving all customer's queries that get routed into the system with our chatbots, thus completely removing any need for human intervention.

One of the key benefits of our AI-powered chatbots is better customer engagement. Whether used to answer questions for frequently asked questions, assist a customer to choose the best product, or simply help customers with queries on the company's products, our chatbots are designed to create seamless, conversational experiences-not feeling like a robot at all. They boost customer satisfaction while engaging more customers to loyalty with excellent consistent support at any time.

The most important advantage is cost saving. It's possible to reduce the size of a customer service team while maintaining the same levels of service by automating routine and interaction processes with customers. With our chatbots, it is possible to reply to an enormous volume of requests at any time, making it possible to scale customer support while not reducing service quality and turnaround times.

Additionally, our chatbots have personalized interactions analysed on customer data and earlier interactions. Thus, they can present recommendations, offers, or solutions on the specific needs of each customer, which enhances experience and leads to conversion.

Our AI-powered chatbots are also very scalable and flexible, easily integrating with your existing systems: be it a website or mobile app, CRM platforms, and many more. In fact, they can easily be updated and enhanced by the growth in your business, giving you long-term value.

Through our AI-Powered Chatbot Development solutions, clients can, therefore, enhance customer satisfaction, reduce operational costs, and even drive growth through automated, intelligent interactions.

Recent Portfolio Projects

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Heaters E-Commerce Platform

Heaters E-Commerce Platform

Heaters E-Commerce Platform, a family-owned business established in 1990, specializes in providing high-quality heating solutions, including wood and gas heaters, outdoor heating options, and barbecues. The company sought to enhance its online presence by developing a user-friendly website that showcases its diverse product range, offers detailed information on services, and facilitates customer engagement. The objective was to create a digital platform that reflects the company's commitment to quality and customer satisfaction.
The website was designed to:

  • Showcase a comprehensive range of heating products with detailed descriptions and images.
  • Provide information on services such as heater repairs, inspections, and maintenance.
  • Highlight partnerships with renowned brands like Weber, Osburn, and Coonara.
  • Offer contact details, showroom location, and operating hours for customer convenience.
  • Ensure a responsive design for optimal viewing on various devices.
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Membership Wellness Product Platform

Membership Wellness Product Platform

Bellabox is a subscription-based beauty box service that delivers curated cosmetic samples from local and international brands to users monthly. The platform allows customers to discover new beauty products before committing to full-size purchases. The business model enhances brand exposure for partnered beauty companies while offering users a convenient and cost-effective way to explore skincare, haircare, and cosmetics.

The platform streamlines the subscription management process, ensuring seamless user sign-ups, automated billing, order fulfillment, and personalized recommendations based on user preferences. With a focus on customer retention and engagement, the system incorporates loyalty rewards, referral programs, and promotional discounts to boost recurring sales.

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AI Powered Outbound Call Agent Outbound Engagement Automation

AI Powered Outbound Call Agent Outbound Engagement Automation

An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.

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What our clients say about smartData

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.