AI Powered Chatbot Development

AI Powered Chatbot Development

With its AI-Powered Chatbot Development solutions, streamlining interactions from customers, growing operational efficiencies, and creating personalized experiences at scale are the breakthroughs in AI and NLP technologies harnessed through this offering. Our chatbots work 24/7 to immediately provide excellent support towards solving all customer's queries that get routed into the system with our chatbots, thus completely removing any need for human intervention.

One of the key benefits of our AI-powered chatbots is better customer engagement. Whether used to answer questions for frequently asked questions, assist a customer to choose the best product, or simply help customers with queries on the company's products, our chatbots are designed to create seamless, conversational experiences-not feeling like a robot at all. They boost customer satisfaction while engaging more customers to loyalty with excellent consistent support at any time.

The most important advantage is cost saving. It's possible to reduce the size of a customer service team while maintaining the same levels of service by automating routine and interaction processes with customers. With our chatbots, it is possible to reply to an enormous volume of requests at any time, making it possible to scale customer support while not reducing service quality and turnaround times.

Additionally, our chatbots have personalized interactions analysed on customer data and earlier interactions. Thus, they can present recommendations, offers, or solutions on the specific needs of each customer, which enhances experience and leads to conversion.

Our AI-powered chatbots are also very scalable and flexible, easily integrating with your existing systems: be it a website or mobile app, CRM platforms, and many more. In fact, they can easily be updated and enhanced by the growth in your business, giving you long-term value.

Through our AI-Powered Chatbot Development solutions, clients can, therefore, enhance customer satisfaction, reduce operational costs, and even drive growth through automated, intelligent interactions.

Recent Portfolio Projects

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About Me Mobile App

About Me Mobile App

The project involves developing a cross-platform mobile application to help users manage and track their contacts, social media accounts, and personal preferences. The app enables users to maintain detailed profiles, adjust privacy settings, send private messages, and receive notifications.
Users can also add custom contact details, follow or unfollow others, and manage their interests through a two-level categorization system. The application will be deployed on both iOS and Android platforms.

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Nasq

Nasq

Tsheel/Nasq is a B2B SaaS platform designed for individual salon and spa owners to establish and manage their own branded online presence effortlessly. The platform offers customizable website templates, enabling business owners to personalize their sites by adjusting colors, adding logos, managing schedules, and listing services. Each salon/spa gets a dedicated website under the Nasq sub-domain.
The solution operates on a subscription-based model, granting business owners access to an intuitive booking management system, service customization options, and analytics insights. Customers can seamlessly search for services, book appointments, and manage their schedules through a user-friendly interface. The integration of HyperPay, Apple Pay, and Google Pay ensures secure and flexible payment processing.
By streamlining digital transformation for small and medium-sized beauty businesses, Tsheel/Nasq enhances operational efficiency, improves customer engagement, and drives revenue growth.

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Revenue Cycle management

Revenue Cycle management

The primary objective of this project is to design and implement an event-driven backend system that automates the generation, validation, and delivery of healthcare-related EDI (Electronic Data Interchange) files, such as 834 (Eligibility and Enrollment), 837 (Claims), and 835 (Remittance Advice). These files are essential for secure, standardized, and compliant data exchange between healthcare providers, payers, and regulatory partners.

This system aims to:

  • Ensure compliance with HIPAA and EDI X12 standards through rigorous validation (via Cotiviti).
  • Enable seamless integration with external vendors like Avesis, Nations Benefits, and Reveleer through SFTP-based delivery mechanisms.
  • Maintain operational transparency and traceability using real-time monitoring and logging via SigNoz.
  • Support future scalability and workflow orchestration through modular design and integration with AWS services like SQS and Step Functions.
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What our clients say about smartData

Marc

Marc

smartData’s highly skilled and respectful team made the collaboration a...

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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Justin

I have worked with many developers and agencies in past....

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Kent

Kent

I just want to say thank you to Mohit, Rohit...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.