AI Powered Chatbot Development

AI Powered Chatbot Development

With its AI-Powered Chatbot Development solutions, streamlining interactions from customers, growing operational efficiencies, and creating personalized experiences at scale are the breakthroughs in AI and NLP technologies harnessed through this offering. Our chatbots work 24/7 to immediately provide excellent support towards solving all customer's queries that get routed into the system with our chatbots, thus completely removing any need for human intervention.

One of the key benefits of our AI-powered chatbots is better customer engagement. Whether used to answer questions for frequently asked questions, assist a customer to choose the best product, or simply help customers with queries on the company's products, our chatbots are designed to create seamless, conversational experiences-not feeling like a robot at all. They boost customer satisfaction while engaging more customers to loyalty with excellent consistent support at any time.

The most important advantage is cost saving. It's possible to reduce the size of a customer service team while maintaining the same levels of service by automating routine and interaction processes with customers. With our chatbots, it is possible to reply to an enormous volume of requests at any time, making it possible to scale customer support while not reducing service quality and turnaround times.

Additionally, our chatbots have personalized interactions analysed on customer data and earlier interactions. Thus, they can present recommendations, offers, or solutions on the specific needs of each customer, which enhances experience and leads to conversion.

Our AI-powered chatbots are also very scalable and flexible, easily integrating with your existing systems: be it a website or mobile app, CRM platforms, and many more. In fact, they can easily be updated and enhanced by the growth in your business, giving you long-term value.

Through our AI-Powered Chatbot Development solutions, clients can, therefore, enhance customer satisfaction, reduce operational costs, and even drive growth through automated, intelligent interactions.

Recent Portfolio Projects

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Electronic Consumer Survey

Electronic Consumer Survey

The project aims to develop a web-based dynamic survey platform designed to capture consumer lifestyle preferences and habits. The survey will consist of four sections with approximately 20 questions and will incorporate conditional logic, ensuring that questions adapt based on user responses. If a respondent selects "yes" to a specific question, additional relevant questions will follow, while a "no" response will allow them to proceed to the next section. The survey should be easily accessible via email invitations or be completed directly by operators, ensuring flexibility in data collection.

The system should support data retrieval, reporting, and potential integration with marketing automation tools, making it a scalable and user-friendly solution for consumer engagement.

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Vitals Vault

Vitals Vault

The proposed solution is a mobile-first, AI-powered wellness platform designed to empower users to take control of their health through real-time insights, proactive recommendations, and an engaging, gamified user experience. By integrating data from wearables, lab results, medical history, and electronic health records (EHR/EMR), the platform delivers a comprehensive and personalized wellness journey. Advanced AI/ML models analyze this data to offer predictive insights and tailored health guidance, while seamless integration with third-party systems such as LabCorp and Quest Diagnostics ensures a truly connected and data-driven experience.

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Sukooni behavioral health

Sukooni behavioral health

The primary objective is to develop a comprehensive Online Therapy MVP that will provide a safe and accessible space for individuals to connect with professional therapists and psychologists. Tailored to the unique needs of the Gulf Cooperation Council (GCC) countries, the project aspires to set new standards in the mental healthcare landscape of the region, offering an unrivalled experience with a wide range of services and features. The application will strive to be robust and highly secure, not only meeting the expectations but exceeding the aspirations of the targeted audience in need of mental health support. One key feature of the solution will be the ability for clients to browse a comprehensive set of assessment questionnaires (intake quiz) and be matched with the most suitable therapist respective to the diagnosed underlying problems, as well as the ability for users to purchase subscription tier-based service packages. Along with the integration of video call functionality, using a third-party service like Twilio or Vonage. This will allow the service provider and their clients to communicate remotely, increasing the accessibility of the services being offered.

 

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.