AI Powered Chatbot Development

AI Powered Chatbot Development

With its AI-Powered Chatbot Development solutions, streamlining interactions from customers, growing operational efficiencies, and creating personalized experiences at scale are the breakthroughs in AI and NLP technologies harnessed through this offering. Our chatbots work 24/7 to immediately provide excellent support towards solving all customer's queries that get routed into the system with our chatbots, thus completely removing any need for human intervention.

One of the key benefits of our AI-powered chatbots is better customer engagement. Whether used to answer questions for frequently asked questions, assist a customer to choose the best product, or simply help customers with queries on the company's products, our chatbots are designed to create seamless, conversational experiences-not feeling like a robot at all. They boost customer satisfaction while engaging more customers to loyalty with excellent consistent support at any time.

The most important advantage is cost saving. It's possible to reduce the size of a customer service team while maintaining the same levels of service by automating routine and interaction processes with customers. With our chatbots, it is possible to reply to an enormous volume of requests at any time, making it possible to scale customer support while not reducing service quality and turnaround times.

Additionally, our chatbots have personalized interactions analysed on customer data and earlier interactions. Thus, they can present recommendations, offers, or solutions on the specific needs of each customer, which enhances experience and leads to conversion.

Our AI-powered chatbots are also very scalable and flexible, easily integrating with your existing systems: be it a website or mobile app, CRM platforms, and many more. In fact, they can easily be updated and enhanced by the growth in your business, giving you long-term value.

Through our AI-Powered Chatbot Development solutions, clients can, therefore, enhance customer satisfaction, reduce operational costs, and even drive growth through automated, intelligent interactions.

Recent Portfolio Projects

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Dental EHR and Practice Management System

Dental EHR and Practice Management System

 

Dental EHR is a comprehensive electronic health record system designed to enhance the efficiency and accuracy of dental practice management. This platform streamlines patient scheduling, appointment tracking, treatment documentation, and communication, ensuring a seamless experience for both providers and patients.
It provides real-time patient flow tracking, enabling dental staff to monitor which patients have arrived, their appointment details, and their assigned provider or treatment room. The system allows easy modifications to room assignments and provider scheduling, ensuring better patient care coordination. Flexible appointment scheduling is integrated, allowing clinics to create, edit, and manage bookings in daily, weekly, and monthly views while reducing no-shows through automated appointment reminders.
For documentation and communication, the system offers custom letter generation, which automatically fills referral or patient letters with relevant details from stored records. Comprehensive patient information management ensures easy access to patient history, treatment records, and previous interactions, all displayed in an intuitive format. Additionally, secure authentication is implemented, allowing seamless transitions between desktop and web applications while maintaining data privacy and security compliance.

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Development of a Portal and API for Subscription Management

Development of a Portal and API for Subscription Management

The AERO/Core project aims to refine, stabilize, and optimize the management of subscriber updates.  We develop a portal and Integration API system for an air ambulance subscription service, enabling efficient membership management, intermediary integration, and data synchronization with Odoo ERP.

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Pharmacy Benefit Analytics Platform

Pharmacy Benefit Analytics Platform

The Pharmacy Benefit Analytics Platform is a secure, cloud-hosted solution designed to modernize legacy PBM systems by automating claim processing, enhancing data transparency, and enabling real-time analytics.
It empowers payors, TPAs, and pharmacy networks to reduce billing errors, ensure compliance, and make data-driven decisions — all from a unified, HIPAA-compliant environment.

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What our clients say about smartData

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.