AI Powered Chatbot Development

AI Powered Chatbot Development

With its AI-Powered Chatbot Development solutions, streamlining interactions from customers, growing operational efficiencies, and creating personalized experiences at scale are the breakthroughs in AI and NLP technologies harnessed through this offering. Our chatbots work 24/7 to immediately provide excellent support towards solving all customer's queries that get routed into the system with our chatbots, thus completely removing any need for human intervention.

One of the key benefits of our AI-powered chatbots is better customer engagement. Whether used to answer questions for frequently asked questions, assist a customer to choose the best product, or simply help customers with queries on the company's products, our chatbots are designed to create seamless, conversational experiences-not feeling like a robot at all. They boost customer satisfaction while engaging more customers to loyalty with excellent consistent support at any time.

The most important advantage is cost saving. It's possible to reduce the size of a customer service team while maintaining the same levels of service by automating routine and interaction processes with customers. With our chatbots, it is possible to reply to an enormous volume of requests at any time, making it possible to scale customer support while not reducing service quality and turnaround times.

Additionally, our chatbots have personalized interactions analysed on customer data and earlier interactions. Thus, they can present recommendations, offers, or solutions on the specific needs of each customer, which enhances experience and leads to conversion.

Our AI-powered chatbots are also very scalable and flexible, easily integrating with your existing systems: be it a website or mobile app, CRM platforms, and many more. In fact, they can easily be updated and enhanced by the growth in your business, giving you long-term value.

Through our AI-Powered Chatbot Development solutions, clients can, therefore, enhance customer satisfaction, reduce operational costs, and even drive growth through automated, intelligent interactions.

Recent Portfolio Projects

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Centralized Data Management & Reporting Platform

Centralized Data Management & Reporting Platform

Product is designed for recognised aerospace leader specialising in propeller manufacturing and aviation technology which aims to streamline and centralise critical operational data, enabling business leaders to efficiently manage finance, production, order fulfilment, and operational excellence. By integrating real-time data processing, dynamic reporting, and interactive visualisations, this system ensures seamless decision-making across multiple business units. The solution not only enhances internal operations but also strengthens overall efficiency, aligning with the company’s commitment to technological advancement and aviation excellence

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E-Mail Automation Software

E-Mail Automation Software

ZENFLOWS AI Mail Automation Software is an AI-driven email response system that automates customer interactions and manages incidents requiring manual intervention. It leverages OpenAI GPT-3.5 Turbo, trained on FAQs with semantic similarity matching, to provide accurate responses.

Emails with low AI confidence scores are flagged for manual review, ensuring accuracy. The system securely integrates with Gmail, Outlook, and IMAP/SMTP using OAuth 2.0. Additionally, AfterShip API integration automates order tracking responses, while a React.js-based dashboard offers real-time analytics on AI performance. Subscription-based plans are managed via Stripe integration.

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AI-Driven Research & Reporting for Chronic Disease Care

AI-Driven Research & Reporting for Chronic Disease Care

This project delivers an integrated AI and analytics platform for the Foundation for Sickle Cell Disease Research (FSCDR). It connects ECW (eClinicalWorks) EHR data with advanced AI-based predictive models to identify high-risk patients, automate follow-ups, and streamline state grant reporting (CMO99, CMOAE Tasks 5–13).
The goal is to transform static EHR data into actionable insights — improving research visibility, compliance, and patient outcomes while cutting down manual reporting workloads. The solution supports predictive ER-risk modeling, AI-based outreach automation, and Power BI-driven compliance dashboards across FSCDR’s Centers of Excellence.

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What our clients say about smartData

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Marc

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.