AI Powered Chatbot Development

AI Powered Chatbot Development

With its AI-Powered Chatbot Development solutions, streamlining interactions from customers, growing operational efficiencies, and creating personalized experiences at scale are the breakthroughs in AI and NLP technologies harnessed through this offering. Our chatbots work 24/7 to immediately provide excellent support towards solving all customer's queries that get routed into the system with our chatbots, thus completely removing any need for human intervention.

One of the key benefits of our AI-powered chatbots is better customer engagement. Whether used to answer questions for frequently asked questions, assist a customer to choose the best product, or simply help customers with queries on the company's products, our chatbots are designed to create seamless, conversational experiences-not feeling like a robot at all. They boost customer satisfaction while engaging more customers to loyalty with excellent consistent support at any time.

The most important advantage is cost saving. It's possible to reduce the size of a customer service team while maintaining the same levels of service by automating routine and interaction processes with customers. With our chatbots, it is possible to reply to an enormous volume of requests at any time, making it possible to scale customer support while not reducing service quality and turnaround times.

Additionally, our chatbots have personalized interactions analysed on customer data and earlier interactions. Thus, they can present recommendations, offers, or solutions on the specific needs of each customer, which enhances experience and leads to conversion.

Our AI-powered chatbots are also very scalable and flexible, easily integrating with your existing systems: be it a website or mobile app, CRM platforms, and many more. In fact, they can easily be updated and enhanced by the growth in your business, giving you long-term value.

Through our AI-Powered Chatbot Development solutions, clients can, therefore, enhance customer satisfaction, reduce operational costs, and even drive growth through automated, intelligent interactions.

Recent Portfolio Projects

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AI Clinical Documentation Platform

AI Clinical Documentation Platform

Astra Health is an AI-driven platform designed to revolutionize clinical documentation. By leveraging multilingual AI-powered solutions, it enables healthcare professionals to automate their administrative tasks, allowing them to focus on providing quality patient care. The platform enhances clinical productivity, ensures accurate documentation, and improves the overall patient experience while reducing administrative burdens. Astra Health aligns with the mission of making healthcare more efficient and patient-centered. It supports diverse healthcare professionals across different languages and settings, ensuring seamless integration into existing medical workflows.

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StarsIn

StarsIn

A web application that allow fans or users to book personalized video shoutouts from their favourite celebrities registered on this platform. Whether to wish their sibling a happy birthday, wishing an anniversary to someone by delivering customized message and paying celebrities through linked credit/ debit cards. This platform lets registered celebrities like Actors, Comedians, TV Anchors etc. to deliver your message and book other service like Got Talent requests, Webinars hosted by those celebrities within this platform.

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Live Video Shopping App

Live Video Shopping App

A marketplace required a web & mobile platform for live video shopping, enabling sellers to engage customers in real-time and drive sales through interactive live streaming. The system needed to support product showcasing, live chat, social media streaming, and seamless order management. The objective was to increase customer engagement, boost conversions, and offer a seamless shopping experience through live commerce.
This system was designed to:

  • Enable sellers to conduct live streaming sessions for product demonstrations.
  • Allow customers to view, interact, and purchase directly from live streams.
  • Integrate with social media platforms for expanded reach.
  • Facilitate real-time order and claim management.
  • Support payment processing and secure transactions.
  • Provide an intuitive admin dashboard for user and inventory management.
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What our clients say about smartData

Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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Jason

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Peter

The team impressed us with their deep understanding of our...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.