ZENFLOWS AI Mail Automation Software is an AI-driven email response system that automates customer interactions and manages incidents requiring manual intervention. It leverages OpenAI GPT-3.5 Turbo, trained on FAQs with semantic similarity matching, to provide accurate responses.

Emails with low AI confidence scores are flagged for manual review, ensuring accuracy. The system securely integrates with Gmail, Outlook, and IMAP/SMTP using OAuth 2.0. Additionally, AfterShip API integration automates order tracking responses, while a React.js-based dashboard offers real-time analytics on AI performance. Subscription-based plans are managed via Stripe integration.

This Proof of Concept (POC) involves setting up a Mirth Connect integration to process HL7 messages for communication with the UAE government healthcare system. The workflow includes:

• Receiving a JSON request via an HTTP Listener.
• Converting JSON to HL7 format.
• Sending HL7 data to the UAE government endpoint.
• Handling real-time HL7 responses, converting them back to JSON, and sending the response to the HTTP requester.
• Implementing retry logic (configurable, e.g., 3 retries) in case the government server is unreachable.
• Ensuring nothing is hardcoded and using a config file for parameters like retry count.
• Supporting JWT Authentication for secure HTTP requests.
• Creating separate Mirth channels for each message type (ADT, ORM, etc.), starting with ADT messages.

The client required a customizable LAN-based Restaurant POS system to streamline order processing, table management, billing, and inventory tracking. Due to internet connectivity limitations, the system needed to function entirely within a local network (LAN) while integrating hardware devices such as MSR Credit Card Reader, Kitchen Display System (KDS), Thermal Printers, and Receipt Printers.

The solution includes:

• A Desktop POS Application for restaurant operations, supporting table management, order processing, and payments.
• An Android App for waiters and chefs, enabling real-time order tracking and kitchen display.
• An Admin Interface for reporting, analytics, and inventory management.