A symptom checker, when integrated with a hospital’s existing care points, can assess a wide range of patient complaints by severity level, removing the guesswork from the process. As a result, patients receive appropriate care in the appropriate setting and at the appropriate time, avoiding unnecessary trips to the emergency room. CSC (chatbot-based symptom checker) apps have recently become popular in the mobile app market. A chatbot is a computer program that can engage in human-to-human communication.
A CSC software evaluates medical symptoms by interacting with consumers via Chatbots. Users communicate with a chatbot incorporated in the CSC app to input their symptoms and receive diagnoses. The majority of CSC apps debuted in the last few years, with the emergence of AI algorithms for conversational Chatbots.
Here is how these systems benefit providers:
- Providers can access the vital information prior to the meeting.
- Increased meeting time for actual diagnosis requiring provider attention.
- It reduces mundane tasks.
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