Our Recent NGT Case Studies
AI-Medical Imaging Request Platform
This digital platform is designed for radiologists and imaging professionals, offering a secure and streamlined solution to convert faxed imaging request forms into structured digital data. By leveraging advanced AI for data extraction and processing, it simplifies the traditional fax-based workflow, enabling healthcare experts to review, update, and manage imaging protocols with ease. Operating within a fully HIPAA and PIPEDA-compliant environment, the platform addresses the unique challenges of medical imaging management, ensuring efficiency, accuracy, and enhanced patient care throughout the diagnostic process.
Handwriting Analysis
The client was looking to develop a solution to analyse human behaviour based on handwriting. The use case can provide a lot of information about an individual which can particularly be used by HR while conducting the recruitment drive. As a solution we have provided an AI-based solution where we have utilized Computer Vision to analyse the candidate’s handwriting. There were 17 matrices which were prepared and independently scored. The final score was the average of all the 17 matrices which were mapped to the psychologist inferences.
Essay Answers Review System
Law students often face challenges in effectively preparing for exams, particularly in mastering the skill of identifying and analysing legal issues within complex fact patterns. Traditional study methods may not provide the personalized feedback necessary for students to improve their issue-spotting abilities, leading to suboptimal exam performance. We developed a “Issue Spotting Essays” feature, a comprehensive tool designed to enhance students’ exam preparation.
Veterinary SOAP note generation using ChatGPT
The intent of the application is to create SOAP notes for the patient history by using chatGPT and a private knowledge base. The proprietary extension parses patient history from the patient management website and sends it to the backend API. The backend API receives the patient history and returns the generated SOAP notes to the client extension.
AI Enabled Contact Center Automation System
AI-Based Contact Center System is designed to address this need by providing a state-of-the-art platform that harnesses the power of advanced artificial intelligence. Our system offers a comprehensive suite of tools and features specifically crafted to enhance customer interactions across a range of industries, including Healthcare, Retail, Fintech, Real Estate, and more. By integrating sophisticated AI technologies, we enable contact centres to streamline operations, optimize performance, and deliver superior service. This solution combines real-time transcriptions, intelligent analysis, and interactive bots to create a seamless and efficient customer experience.
Market Research Automation Platform
Our market research automation platform simplifies data collection, adapts surveys in real-time, and delivers instant, actionable insights. With scalable reporting and robust security, it streamlines research processes, reduces manual work, and ensures compliance, helping organizations make faster, data-driven decisions and stay competitive.
Recent Portfolio Projects
Pharmacy Inventory Analytics and Management
Cloud-based, pharmacy inventory reporting and analytics solution, which gives independent owners a competitive advantage by reducing operating costs, increase profitability, and improving care. It provides real-time, detailed visibility into key inventory control and supply chain management. Tracks total on-hand quantities and implements demand-based inventory controls. The objective is to keep track and manage the forecasting of undersupply and oversupply of inventory. It enables pharmacies to manage sales, purchase inventory, stock, inter transfer, returns, shipment, wholesalers and orders.
Sonic Voice Restaurant Calling Agent
An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.
Campus Management Software
It is Campus Management Software, developed for an Australian client. It is flexible and scalable, making it suitable for organizations of all sizes to manage and automate their administrative and academic activities. This platform operates under a subscription-based software-as-a-service (SaaS) model, whereby institutions pay a monthly or annual fee for access to the system's features such as course scheduling, registration, fee collection, attendance tracking, grading, and data analytics.
Through this web-based platform, faculty, staff, and administrators can easily access information and perform tasks online, resulting in streamlined workflow processes, and enhanced data accuracy and analysis. The system enhances communication between students, faculty, staff, and administrators, providing a centralized platform for announcements, messaging, and updates.
Skill Ram (Service Marketplace)
The project aims to develop a service marketplace platform where skilled labor can be hired by clients for specific jobs or tasks. It focuses on creating a user-friendly interface for both clients and service providers, providing a wide range of features to facilitate seamless communication, job management, and booking processes. The solution includes mobile applications for Android and iOS, as well as a comprehensive admin panel to oversee all activities.
Scalable Construction Supply ERP with AI Automation and Financial Integration
The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.
The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.
Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.
The AI Agents were designed to:
- Instantly respond to customer queries related to order status, invoices, and delivery timelines
- Reduce dependency on manual call handling
- Provide 24/7 support without increasing headcount
- Assist internal teams with quick data lookup and order insights
- Improve response time and customer satisfaction
This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.
PriceBeat Intelligence Platform
The client, a high-volume enterprise seller managing over 120K SKUs, struggled to maintain competitive pricing across marketplaces like GSA Advantage due to manual and inconsistent processes.
smartData developed an automated Competitive Pricing Intelligence and Price-to-Beat platform that continuously discovers, validates, and compares pricing data from Amazon and verified U.S. vendors. The system applies rule-based matching, filters unreliable sellers, calculates landed costs, and identifies optimal competitive pricing.
Built with a scalable architecture, the platform integrates seamlessly with ERP (Business Central) using automated CSV exports and S3/SFTP delivery. It enables real-time pricing visibility, reduces manual effort, and ensures compliance with marketplace requirements.
The solution empowers the client to make faster pricing decisions, improve accuracy, and maintain a strong competitive position in a high-volume marketplace.
