Our Recent NGT Case Studies
AI-Medical Imaging Request Platform
This digital platform is designed for radiologists and imaging professionals, offering a secure and streamlined solution to convert faxed imaging request forms into structured digital data. By leveraging advanced AI for data extraction and processing, it simplifies the traditional fax-based workflow, enabling healthcare experts to review, update, and manage imaging protocols with ease. Operating within a fully HIPAA and PIPEDA-compliant environment, the platform addresses the unique challenges of medical imaging management, ensuring efficiency, accuracy, and enhanced patient care throughout the diagnostic process.
Handwriting Analysis
The client was looking to develop a solution to analyse human behaviour based on handwriting. The use case can provide a lot of information about an individual which can particularly be used by HR while conducting the recruitment drive. As a solution we have provided an AI-based solution where we have utilized Computer Vision to analyse the candidate’s handwriting. There were 17 matrices which were prepared and independently scored. The final score was the average of all the 17 matrices which were mapped to the psychologist inferences.
Essay Answers Review System
Law students often face challenges in effectively preparing for exams, particularly in mastering the skill of identifying and analysing legal issues within complex fact patterns. Traditional study methods may not provide the personalized feedback necessary for students to improve their issue-spotting abilities, leading to suboptimal exam performance. We developed a “Issue Spotting Essays” feature, a comprehensive tool designed to enhance students’ exam preparation.
Veterinary SOAP note generation using ChatGPT
The intent of the application is to create SOAP notes for the patient history by using chatGPT and a private knowledge base. The proprietary extension parses patient history from the patient management website and sends it to the backend API. The backend API receives the patient history and returns the generated SOAP notes to the client extension.
AI Enabled Contact Center Automation System
AI-Based Contact Center System is designed to address this need by providing a state-of-the-art platform that harnesses the power of advanced artificial intelligence. Our system offers a comprehensive suite of tools and features specifically crafted to enhance customer interactions across a range of industries, including Healthcare, Retail, Fintech, Real Estate, and more. By integrating sophisticated AI technologies, we enable contact centres to streamline operations, optimize performance, and deliver superior service. This solution combines real-time transcriptions, intelligent analysis, and interactive bots to create a seamless and efficient customer experience.
Market Research Automation Platform
Our market research automation platform simplifies data collection, adapts surveys in real-time, and delivers instant, actionable insights. With scalable reporting and robust security, it streamlines research processes, reduces manual work, and ensures compliance, helping organizations make faster, data-driven decisions and stay competitive.
Recent Portfolio Projects
Trucking and Dispatching Tool App
The objective of the proposed application is to create a platform for asset tracking in the trucking industry that operates under a subscription-based software-as-a-service (SaaS) model. It has a mobile app for drivers that helps with dispatching pick-up and delivery locations and calculating total miles driven over a period of time covering duration and trips and a web-based interface for carriers, brokers, and the company.
The platform is integrated with a third-party hardware device that tracks various data points such as vehicle location, door opening, temperature, and humidity in real-time. The data collected by this device is sent back to cloud-based services that can be accessed via cloud-based APIs or the SDK provided by the device manufacturer.
Fleet Asset Management Solution
This platform is a comprehensive fleet management solution designed to help transport companies maximize the operational lifespan and reliability of high-value heavy-duty vehicles. By monitoring component wear and vehicle health in real-time, the system enables enterprises to achieve maximum fleet availability, minimize unplanned roadside breakdowns, and optimize maintenance expenditure for long-haul and regional assets.
The software is built for a diverse ecosystem, including Logistics & Freight Carriers, Vehicle Rental Companies looking to improve vehicle durability and lifecycle performance
Cloud Workshop Management System
A web and mobile-based solution designed to modernize workshop and fleet operations, replacing a legacy desktop system. The platform streamlines fleet (trucks/trailers) management, inspections, inventory, job allocation, and reporting. Mobile apps for technicians and inspectors ensure field readiness, while integration with Verizon Connect (mileage tracking), odometer data, and XERO (accounting) supports real-time, accurate, and compliant operations.
The solution improves transparency in maintenance workflows, accountability in technician performance, and accuracy in financial reporting, while providing a scalable base for multi-workshop rollout.
Scalable Construction Supply ERP with AI Automation and Financial Integration
The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.
The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.
Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.
The AI Agents were designed to:
- Instantly respond to customer queries related to order status, invoices, and delivery timelines
- Reduce dependency on manual call handling
- Provide 24/7 support without increasing headcount
- Assist internal teams with quick data lookup and order insights
- Improve response time and customer satisfaction
This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.
Customer Support Performance tool
An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics.
AI Candidate Profile Builder
A staffing agency required a web-based platform to streamline candidate profile generation with a professional, branded layout. The goal was to simplify the process of inputting candidate details, resume parsing, talent scoring, and PDF generation. This tool needed to ensure consistency, branding compliance, and efficiency in preparing candidate profiles for client distribution.
This system was designed to:
- Automate candidate data entry and resume parsing.
- Provide a structured scoring system for assessing candidates.
- Allow recruiters to add insights based on predefined templates.
- Enable profile editing, secure storage, and PDF export with agency branding.
- Ensure a mobile-responsive and user-friendly experience.
