Our Recent NGT Case Studies
AI Bias Detection & Governance Platform for Responsible AI
Enterprises increasingly rely on AI for hiring, lending, and healthcare decisions, but most have no reliable way to detect bias or prove fairness, exposing them to regulatory penalties, reputational damage, and customer distrust — a 2022 WEF study found 43% of organizations faced issues from biased AI. smartData built the AI Bias Platform for Calvin, a single system that replaces scattered point tools with one connected view of every AI model an organization runs. It scores each model against Fairness, Explainability, Transparency, Usability, and Quality (FETUQ), watches for bias drift in real time, and lets teams simulate a model's real-world impact on different demographic groups before it ever reaches production — turning bias detection from an after-the-fact audit into a preventive practice, backed by expert consultation and ongoing subscription-based monitoring.
AI-Medical Imaging Request Platform
This digital platform is designed for radiologists and imaging professionals, offering a secure and streamlined solution to convert faxed imaging request forms into structured digital data. By leveraging advanced AI for data extraction and processing, it simplifies the traditional fax-based workflow, enabling healthcare experts to review, update, and manage imaging protocols with ease. Operating within a fully HIPAA and PIPEDA-compliant environment, the platform addresses the unique challenges of medical imaging management, ensuring efficiency, accuracy, and enhanced patient care throughout the diagnostic process.
Handwriting Analysis
The client was looking to develop a solution to analyse human behaviour based on handwriting. The use case can provide a lot of information about an individual which can particularly be used by HR while conducting the recruitment drive. As a solution we have provided an AI-based solution where we have utilized Computer Vision to analyse the candidate’s handwriting. There were 17 matrices which were prepared and independently scored. The final score was the average of all the 17 matrices which were mapped to the psychologist inferences.
Essay Answers Review System
Law students often face challenges in effectively preparing for exams, particularly in mastering the skill of identifying and analysing legal issues within complex fact patterns. Traditional study methods may not provide the personalized feedback necessary for students to improve their issue-spotting abilities, leading to suboptimal exam performance. We developed a “Issue Spotting Essays” feature, a comprehensive tool designed to enhance students’ exam preparation.
Veterinary SOAP note generation using ChatGPT
The intent of the application is to create SOAP notes for the patient history by using chatGPT and a private knowledge base. The proprietary extension parses patient history from the patient management website and sends it to the backend API. The backend API receives the patient history and returns the generated SOAP notes to the client extension.
AI Enabled Contact Center Automation System
AI-Based Contact Center System is designed to address this need by providing a state-of-the-art platform that harnesses the power of advanced artificial intelligence. Our system offers a comprehensive suite of tools and features specifically crafted to enhance customer interactions across a range of industries, including Healthcare, Retail, Fintech, Real Estate, and more. By integrating sophisticated AI technologies, we enable contact centres to streamline operations, optimize performance, and deliver superior service. This solution combines real-time transcriptions, intelligent analysis, and interactive bots to create a seamless and efficient customer experience.
Market Research Automation Platform
Our market research automation platform simplifies data collection, adapts surveys in real-time, and delivers instant, actionable insights. With scalable reporting and robust security, it streamlines research processes, reduces manual work, and ensures compliance, helping organizations make faster, data-driven decisions and stay competitive.
Recent Portfolio Projects
Scalable Construction Supply ERP with AI Automation and Financial Integration
The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.
The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.
Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.
The AI Agents were designed to:
- Instantly respond to customer queries related to order status, invoices, and delivery timelines
- Reduce dependency on manual call handling
- Provide 24/7 support without increasing headcount
- Assist internal teams with quick data lookup and order insights
- Improve response time and customer satisfaction
This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.
Compliance Management System
In today’s regulatory environment, ensuring that service providers meet all compliance requirements is critical. Our platform is designed to address the complexities of managing and tracking compliance documents, a task that is often cumbersome and prone to human error when handled manually.
The platform provides a comprehensive solution by allowing users to upload, store, and manage compliance documents in a centralized repository. The system automatically tracks the status of each document, sending reminders for updates and flagging any discrepancies or missing documentation. Additionally, the platform supports robust reporting features, enabling government bodies and STRAT to generate detailed reports on the compliance status of all service providers in real-time.
Building cleaning and maintanence
It is developed for a Japan-based single cleaning solutions provider company to automate and manage their day-to-day workflow and processes for a single cleaning solutions provider company. The solution aims to improve efficiency in managing staff, streamline reporting, and enhance communication between staff and superiors.
The system is web-based for company admins and staff and a mobile app for site workers that has the feature of offline sync when site staff works in the basement or out of network connectivity. It has role-based access features, allowing managerial staff to manage staff and schedules, and staff users have limited access to the web interface (To share a customized report with their superiors). It allows tracking the workload and activities of site workers for cleaning and maintaining multiple sites, along with a standard reporting format.
Roster Management System Two
This system will be used to provide home care to disable patients and provides a fast, easy-of-use, robust solution for the care providers and patient shifts management.
The National Disability Insurance Agency (NDIA) is an independent statutory agency and its role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. NDIS provides grants to disabled patients to take home-care services which help to improve their lives.
We developed this system for the Home care service providers who provide daycare providers to NDIS-approved patients.
AI Takeoff and Document Extraction System
An AI-native takeoff and intelligent document processing platform for the commercial construction industry that automates material (glass, doors, window) takeoff and hardware extraction from architectural project documents. The solution processes floor plans, elevations, material schedules, specifications, and related drawings to identify, classify, and extract information with high accuracy.
It applies engineering rules to validate extracted data, highlights discrepancies, and enables estimators to review, verify, and export standardized Excel outputs.
The platform significantly reduces manual estimation effort, improves consistency, and accelerates bid preparation while maintaining full traceability back to the source drawings.
Barakat Demand Forecasting and Planning
To design and implement an integrated, automated planning and forecasting platform that enhances forecast accuracy, eliminates manual and siloed processes, provides real-time visibility into key business metrics, and enables seamless collaboration across planning, sales, and supply chain teams—empowering the organization to respond pro-actively to market changes and make informed, data-driven decisions across short- and long-term planning cycles.
