Chatbot Development & NLP Solutions

Our sophisticated chatbot and NLP (Natural Language Processing) technologies make it easier than ever to improve client engagement and automate support. We create AI-powered chatbots that can respond instantly and individually to consumer requests at any time of day. With NLP integration, our chatbots are able to comprehend and interpret consumer requests more precisely, providing a human-like experience that goes beyond simple FAQ answers. We also provide voice assistants that let consumers engage with your brand through natural language commands for companies who want to take things a step further. Furthermore, you may increase customer satisfaction and engagement initiatives by using our sentiment analysis tools to measure client emotions. Our chatbot and NLP solutions are made to make conversations easier, whether they are used for internal operations, sales, or customer service.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We develop intelligent chatbots that automate customer interactions, reducing wait times and providing 24/7 service. These chatbots are customizable to fit your industry and business needs, whether it’s customer support, lead generation, or appointment scheduling.

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Natural Language Processing (NLP) Integration

Our NLP solutions enable chatbots to understand, interpret, and respond to human language. By integrating NLP, your chatbots can handle complex customer inquiries, provide personalized responses, and improve over time through machine learning.

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Voice Assistant Applications

We create voice assistant solutions that allow users to interact with your business via voice commands. These assistants enhance user experience, making interactions faster and more intuitive, whether for customer support or internal operations.

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Sentiment Analysis Tools

Our sentiment analysis tools gauge customer emotions through their interactions, helping you refine your engagement strategies. By understanding customer sentiment, you can offer more empathetic and personalized responses, enhancing satisfaction and building stronger relationships.

Recent Portfolio Projects

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Courier Quote Delivery and Tracking App

Courier Quote Delivery and Tracking App

It is an on-demand courier delivery app that enables ultra-fast shipping of documents, parcel and other items within the city.  App allows customers to get quote for courier delivery and drivers deliver the orders at the destination. App has a complete quote generation module where customers are required to enter the details of the parcel they want to deliver (size, dimensions, destination etc.) and based on that users get quote. Along with this app allows both single way and two way delivery and accordingly system charges customers (algorithms are defined at backend along with quotation price matrix). Courier persons on other hand have option to accept/decline the order, once accepted customers can track the order via app. We have given options to call recipient, return to sender etc. incase the recipient is not there. Delivery is authenticated by courier person uploading delivery picture once order is delivered. Live tracking functionality is also provided.

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BLE Integration via Car Charger

BLE Integration via Car Charger

The app uses a BLE device connection as a trigger to start a background task (tracking a user's location). As long as a continuous connection with the BLE device is maintained, the app runs a background task and it stops this task when the BLE connection is terminated. 

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Jewish education application

Jewish education application

A social networking platform specifically designed to study Jewish education. It allows members to create profiles, and connections in an online social network to find study partners. Members can also create groups and can give online classes to other members of the group.

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Car Wash Business Promotion

Car Wash Business Promotion

The client provides car wash services in various areas like Santa Cruz, Pacific Coast, Beverly Hills, Los Angeles, etc. People can buy services from the website & drive to car wash point for getting the service. Apart from Car Wash other services include headlight cleaning, interior shampoo, waxing, etc.

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Telehealth PMS

Telehealth PMS

Objective of solution is a digital health/medicine service, SaaS-based platform for organisations with multi-locations. Solution provides the platform for an organisation to manage their practices including the appointments / staff / billing / PHI / F2F / Tele-Consultation / schedule / E-Prescription, etc. considering the end to end healthcare ecosystem. Provides a platform to integrate with existing EHR’s with capabilities to deliver an API for interoperability with another system.

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Property management

Property management

The application provides a tax calculator to estimate gains from property sales, gains subject to tax, federal, and California state taxes. It enables users to input property sale details and receive an estimate of their tax obligations. They can also share their information for a personalized review from experts. The goal is to simplify tax calculations for property sellers and provide helpful tax advice.

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What our clients says about smartData

Christopher

Christopher Bradford

CEO and Founder

It’s been a great experience working with smartData. I am extremely impressed with their ability to find and provide talented people. It is very difficult in the market today to...

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Kawasaki

Kawasaki Fumitake

CEO and Founder

I came to smartData from Japan with a motive of collaboration and partnership. Team smartData introduced me to a variety of technologies like AI, ML and many more. Since I have...

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Kent

Kent Martin

CEO and Founder

I just want to say thank you to Mohit, Rohit and the rest of the team of smartData from New York and survey hub for all the fine work that...

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Gavin

Gavin Hoult

CEO and Founder

We recently partnered with smartData,for a critical workforce management project. Their progress has been exceptional, exceeding expectations.For any company seeking a reliable and innovative software development partner with deep AI/ML...

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John

John Bonardelli

CEO and Founder

smartData have been a very attentive development company. They have continued to surpass our expectations in delivery, management, communications, and planning. We have been impressed with their can-do attitude, with...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

Frequently Asked Questions

Yes, chatbots can be developed to understand and respond in multiple languages, broadening their usability for global audiences.

Chatbots can automate tasks such as answering FAQs, booking appointments, processing payments, and sending reminders.

We offer highly customizable chatbot solutions tailored to your business needs, integrating advanced NLP and AI technologies to enhance user engagement.

Yes, chatbots can be utilized for patient engagement, appointment scheduling, symptom checking, and providing medical information.

Yes, chatbots can be seamlessly integrated with CRM systems, streamlining lead management and enhancing customer relationship strategies.

Yes, one of the key benefits of chatbots is their ability to provide round-the-clock support to customers without interruption.

Yes, chatbots can be integrated with existing applications, providing a seamless experience across platforms.

We leverage AI and NLP to create chatbots that adapt to user preferences, offering personalized responses that cater to specific needs.