At smartData, we understand the pivotal role that customer support plays in ensuring a seamless user experience. Our Customer Support team is dedicated to providing ongoing assistance, prompt issue resolution, and ultimately, ensuring user satisfaction. Our primary goal is to offer flawless support that maintains the continuity of your business operations.
Prompt issue resolution is a hallmark of our Customer Support services. We recognize that when users encounter issues or have questions, time is of the essence. Our team responds swiftly, working diligently to resolve any challenges, ensuring minimal disruption to your business.
User satisfaction is a key metric that we prioritize. We believe that satisfied users are not just customers but brand advocates. Our support team goes the extra mile to address user concerns, ensuring that they not only have their issues resolved but also leave with a positive experience.
The seamless continuity of your business is of utmost importance. Our support services are designed to ensure that your systems run smoothly. We proactively identify and address potential issues, minimizing downtime and disruptions.
Our commitment to customer support extends beyond issue resolution. We also provide proactive assistance, whether it’s helping users navigate your systems, providing guidance, or conducting training sessions to ensure that your users are well-equipped to make the most of your software.
With a focus on prompt issue resolution, user satisfaction, seamless business continuity, and proactive assistance, we are dedicated to ensuring that your users have the support they need, resulting in smooth operations and satisfied customers.
The application makes it easier for mental health patients to search and match with licensed therapists for in-person or video-based consultations. The application also connects therapists to a network of new patients, helps with payor credentialing, manages billings and claims processes, manages dynamic assessments, and guarantees instant payment on claims.
The objective of the proposed application is to create a platform for asset tracking in the trucking industry that operates under a subscription-based software-as-a-service (SaaS) model. It has a mobile app for drivers that helps with dispatching pick-up and delivery locations and calculating total miles driven over a period of time covering duration and trips and a web-based interface for [...]
Build this proposed asset wear management solution that assists owners (Shovels, undercarriage, etc) in managing the wear of the asset and getting full the most out of them. The software enables enterprises to achieve maximum availability and optimal life from their crawler undercarriage as the Undercarriage/shovels are high-value wear items and can cost large maintenance amounts and installation. The software [...]
The Platform project aims to revolutionize the way patients and doctors connect for immediate consultations. Implementing first-in, first-out (FIFO) approach, the platform prioritizes patients based on the order of their requests, reducing wait times and enhancing patient satisfaction. Patients can provide detailed information about their symptoms, upload relevant images, and specify the type and duration of consultation they need, empowering [...]
Currently Insurance certificates are physically issued at the border. This platform will help in digitizing the system and allowing customer to buy the policy from this marketplace. This platform offers 3 interfaces: 1/ Customer interface to review and buy the policy by online/offline mode, 2/ Vendor interface to managing insurance products and other details and 3/ Controller interface will allow controllers [...]
Application is a health and fitness platform that connects trainees to trainers/influencers through training programs while allowing them to log their own workouts. The overall platform is developed to allow users to easily find programs based on their profile and connect with like-minded users. The proposed software will be offered as a combination of mobile (End users/Trainee and Trainers/Influencers) and [...]
CEO and founder at Shipping company
We are working with smartData for a decade now. smartData's cutting-edge optimizing software for port efficiency transformed our global shipping lines.
CEO and founder of Cardiology and cardiac clinic
I am working with smartData team for couple of years now for our projects. We are happy about what they are providing and how they are managing our project needs.
Founder at CEO at IT managed services
smartData has been our trusted partner for over several years. Their consistent support, superb quality of work, and strong communication has made our collaborative projects successful.
CEO at workforce tracking company
As an enterprise-level client, we are highly impressed with SmartData's development of our major IoT-enabled workforce management solution. Their friendly and efficient approach assures us that they can handle any level of work with excellence! .
CTO at Genealogy Data management company
It's been a great experience working with smartData. The developers and designers are capable of learning new skills very quickly and applying them.
Founder and CEO at Medical equipment and skin imaging
Their way of having discussions with the team and maintaining professionalism is exceptional. For me, it’s a great opportunity to involve with their talented team and run my project.
They provide personalised services with top notch technology and the team of experts help us no matter what I request. So I'd highly recommend them and I look forward to working with them for our future projects.
Primary care physician
I have been associated with smartData for the last 5 years. They are developing an Electronic Medical Record system for me.
We are software company focusing on the healthcare sector. smartData and we have been in a partnership for 3 years now and they have been great partners.
It's been 10 years working with smartData. We worked on various projects, upgrades, and improvements to conservation programs.
Nearly 1,000 developers across three offshore locations.
Delivered over 5,000 diverse software applications globally.
Strong foothold in the US, Australia, Europe, and Japan.
Embodied with a Silicon Valley mindset and expertise