Generally, when we talk about Facility Management then we consider services related to managing a facility which was right to some extent a few years back but with time this industry has been evolved completely. With the continuous introduction of regulations and changes in them make its scope broad and more complex. Companies with all scale all experiencing challenges to keep their operational activities organized because now they have to deal with multiple aspects like Environmental Health and Safety (EH&S), utility management, energy and sustainability management, strategic asset management, workspace & workforce management, event planning, construction and project management, budgeting and financial management and on top of those regulations like public liability, etc.
With the advancement in technology, companies are utilizing the power of Information Technology to give meaningful direction to their operations which allows them to better strategize business decisions. Systems like Computerized Maintenance Management System, Integrated Workspace Management System, ERP, etc., give decision-makers the ability to automate many of their manual operations which not only helps in cost-saving but also gives overall transparency in the system at all levels. Along with that, all internal & external entities can work in an integrated manner to have value add in the operational chain.
In addition to that, Facility Management Information Technology is becoming default expectation from end customers in different ways to ensure quality services. On the other hand, Facility Management companies are adapting this change and have a decent percentage of investments. With the future like smart cities, smart stores, etc. Facility Management companies have to make themselves ready and avoid any uncertainties down the line.