This case study explores how smartData designed and implemented a cutting-edge service management solution tailored for Jacuzzi and spa services. The system is built to streamline service operations, enhance customer experiences, and optimize resource management. By integrating modern technologies, the platform ensures efficiency, scalability, and user satisfaction, while addressing industry-specific challenges.

This project involves creating analytical reports and dashboards for retail sales and healthcare metrics. The store sales report tracks sales performance using key metrics such as total sales, targets, and period-based sales comparisons, with filters for date and location. The repair summary report provides insights into repair activities with visual charts and multiple filters. The top sales report highlights salesperson performance, while the top sellers report lists best-selling products. In healthcare, dashboards focus on patient-related metrics, engagement, and group analysis, offering insights into appointments, measures, and patient interactions with various filtering options for effective data analysis and decision-making.

Medical Billing is a cloud-based charge capture solution designed for doctors to streamline patient list, accelerate billing, and optimise revenue capture by retrieving patient encounter details from EHR systems and leveraging Azure services. The solution aims to revolutionise healthcare charge capture by providing a user-friendly, efficient, and accurate solution that enhance revenue capture, improve operational efficiency and reduce administrative burdens for healthcare providers and organisations. By automating rounding list, the solution aims to facilitating streamlined patient assessment and service documentation during rounds, thereby enhancing overall workflow efficiency and billing accuracy. 
Built on Microsoft Azure, system leverages Azure App Services for a scalable web application and Azure Kubernetes Service (AKS) for efficient micro services deployment. 
Azure SQL Database and Azure Blob Storage securely manage patient records, financial transactions and medical documents, while Azure Key Vault ensures encryption and compliance with security standards. 
Azure API Management (APIM) enables seamless integration with third-party services.  
To automate claim processing and real-time tracking we have leveraged Azure Logic Apps and Azure Functions streamline data synchronisation and workflow execution.