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Healthcare Management Software

Running a medical practice today means juggling patient records, scheduling, billing, and compliance — often across systems that don't talk to each other. smartData's Healthcare Management Services help practices and clinics close that gap. Having spent years working alongside healthcare providers, we've seen firsthand what actually slows practices down, and we build our engagements around solving that.

Our services cover the core of practice operations — building and supporting Electronic Health Records (EHR), Electronic Medical Records (EMR), and Practice Management Systems (PMS) — giving providers one place to manage patient information instead of five. Increasingly, AI is doing real work here too: we help clients implement intelligent intake that pulls structured data from patient forms and prior records, clinical documentation assistance that drafts visit notes so physicians spend less time typing and more time with patients, and automated coding/billing checks that catch errors before claims go out the door.

We also support care settings beyond the traditional clinic — home-care and disability care across multiple regulatory frameworks. US, Australia, UK, MENA. For home-care providers, we help coordinate visits, staff, and care plans so patients get consistent support at home. For disability care providers, we handle client management, billing, and reporting with the specific documentation each of these programs requires — including AI-assisted reporting that helps flag missing information or compliance gaps before submission, rather than after.

Scheduling is another area where our services go beyond just booking appointments. We build predictive scheduling tools that reduce no-shows and gaps by learning from patient behaviour, along with automated reminders that keep patient flow steady without extra staff effort. Combined with centralised EHR access, care teams get a fuller picture of each patient, faster.

The goal behind all of it is straightforward: less time on administrative work, fewer errors, and more attention available for actual patient care. We work alongside healthcare providers as a long-term technology partner, not a vendor handing over a product — and that shows up in the details, from how closely our solutions fit existing workflows to the ongoing support that keeps them running smoothly as needs change.

Recent Portfolio Projects

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Rental Automation & Compliance Intelligence Platform

Rental Automation & Compliance Intelligence Platform

Objective of the Rental Automation Platform was to digitize and automate rent collection, lease management, and jurisdiction-based compliance workflows for landlords and tenants across multiple regions.
Traditional rental operations require manual tracking of payments, late notices, lease terms, and legal compliance — all of which vary by province/state and create operational risk and administrative overhead. The goal was to design a unified SaaS platform that embeds regulatory intelligence, automates rent workflows, and provides an audit-ready system for dispute or legal proceedings.

Platform is designed to:

  • Automate rent collection and payment reconciliation
  • Generate legally compliant notices based on jurisdiction rules
  • Track physical and digital delivery of notices for legal proof
  • Provide AI-driven compliance validation and rule automation
  • Enable secure tenant–landlord communication and audit trails
  • Deliver real-time dashboards for payments, leases, and compliance
  • Maintain immutable logs for dispute resolution and hearings

The solution transforms rental operations into a compliant, data-driven, and highly automated ecosystem for both landlords and tenants.

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Compliance Management System

Compliance Management System

In today’s regulatory environment, ensuring that service providers meet all compliance requirements is critical. Our platform is designed to address the complexities of managing and tracking compliance documents, a task that is often cumbersome and prone to human error when handled manually.
The platform provides a comprehensive solution by allowing users to upload, store, and manage compliance documents in a centralized repository. The system automatically tracks the status of each document, sending reminders for updates and flagging any discrepancies or missing documentation. Additionally, the platform supports robust reporting features, enabling government bodies and STRAT to generate detailed reports on the compliance status of all service providers in real-time.

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Document and Process Automation Platform

Document and Process Automation Platform

An enterprise-level fintech & document-driven workflow automation platform. integrated document workflow solutions transform traditional roadblocks like accounts payable processing, document management, forms, and inventory/project management for industries including aged care, mining, retail, and manufacturing. It's an integrated platform allowing companies to plugin within other third-party platforms to handle & transmit data/info/processes etc in a secure & efficient manner.

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Workers Quoting and insurance submission Platform

Workers Quoting and insurance submission Platform

The software is an online quoting and submission system. It works like amazon for insurance. It solves the problem of long waiting time for work completion in insurance industry and gets policy numbers out in few minutes. The product lines include contractor general liability, workers’ compensation, business owner’s policy & small business insurance, inland marine, builders risk, excess, commercial auto and contract bonds.

The platform is a managing general agent/ broker for commercial insurance. The software allows filling application online and sends application to underwriter to write policy and process submission after checking the consistency of information in application.

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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AI Powered Outbound Call Agent Outbound Engagement Automation

AI Powered Outbound Call Agent Outbound Engagement Automation

An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.

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What our clients say about smartData

Dr.Nazeri

Dr.Nazeri

Hi, I’m Dr. Nazeri . I’ve been working with the...

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Dr.Mehrzad

Dr.Mehrzad

I have been associated with smartData for the last 5...

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Akhil

Akhil

At the beginning, while looking for possibilities for our project,...

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Trinity

Trinity

The visit to sD office has been amazing. We felt...

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Jayraj

Jayraj

smartData’s warm welcome and exceptional service exceeded expectations. They truly...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.