One of the most popular Customer Relationship Management (CRM) solutions is Salesforce. It uses cloud technology to help businesses communicate with customers and new prospects. Salesforce gives your sales, marketing, IT, support, and commerce teams a 360-degree perspective of your whole business process and allows you to follow client behavior around the clock.
Salesforce is becoming a must-have for businesses due to new rising trends like Analytical technology, artificial intelligence, voice technology, marketing automation for best in class customer experience.
SmartData has a team of Salesforce certified specialists who provide cloud-based CRM (customer relationship management) support for sales, marketing, service, customer management, training, and application integration in a variety of sectors.
Here are some areas in which we can assist you in gaining a better understanding of your consumers and business:
Wave/Einstein Analytics (Report & Dashboards) – a cloud-based platform for linking data from many sources, creating interactive views of that data, and sharing those views through dashboards.
Salesforce Integration- A normal business employs a variety of programs, many of which aren’t built to function together out of the box. Organizations can improve operational consistency, efficiency, and quality by integrating different but linked apps.
The process of moving data between computers, storage devices, or formats is known as data migration (Import/Export).
Salesforce Automation Tools are a set of tools for automating and streamlining repetitive business activities in an organization. Workflows for the approval process and flows in the Process Builder are the two automation tools used.
Use batch Apex on the Lightning Platform to create complicated, long-running processes that execute on thousands of records. Batch Apex processes records in small batches, covering your full record set and reducing the processing down into manageable parts.
Testing is an integral aspect of developing Apex or any other program. For every unit testing in Apex, we have distinct test classes to design.
Come let’s make best out of the cloud technologies.
SaaS-based software to draft, track, and manage healthcare payment audit appeals and responses. The platform unites the overcharged patients, organizations and auditors. This helps the patients suspecting for overcharge to appeal in the judiciary system against the alleged organization. The goal of this application is to facilitate the communication amongst organizations, victim patients and auditors, and assists appeal to the [...]
The app is a digital lock that gets operated with the Phone app (IOS as well as Android). The device itself is a padlock with BLE connection to the phone. Communication between lock and app is done with BLE (GATT protocol). TI CC2650 chip is used with specific firmware and protocol. Major achievement in this project is to handle app connection with [...]
It is an e-commerce website that allows customers to purchase things from many categories for their vacation/stay. Users may also book meals from the many restaurants that are accessible. There are multiple payments and delivery methods provided, and consumers can pick the way that best suits their needs.
This is an online platform to support a mentorship program between high school students and college graduates. Students can use the website to sign up as a mentor or mentee, create their own profiles, view other mentor profiles, and communicate with each other. User Profiles: 1. Mentor 2. Mentess 3. Admin
Real-time automatic mileage tracking app which works continuously in background mode and tracks miles traveled for business and personal logs. It enables you to automatically set & categorize your business mileage based on hours & days you work. This platform automates the entire reimbursement process saving customers & finance department hundreds of hours as it generates mileage & expense reports [...]
A SAAS-based telepsychiatry platform for connecting clients with the right counselor using a reliable, secure, and easy-to-use virtual mental healthcare platform. A patient can communicate and consult with the therapists via video conferencing and chat messages. The platform is based on our in-house telehealth components to overcome distance barriers and improve access to mental health services.
