One of the most popular Customer Relationship Management (CRM) solutions is Salesforce. It uses cloud technology to help businesses communicate with customers and new prospects. Salesforce gives your sales, marketing, IT, support, and commerce teams a 360-degree perspective of your whole business process and allows you to follow client behavior around the clock.

Salesforce is becoming a must-have for businesses due to new rising trends like Analytical technology, artificial intelligence, voice technology, marketing automation for best in class customer experience.

SmartData has a team of Salesforce certified specialists who provide cloud-based CRM (customer relationship management) support for sales, marketing, service, customer management, training, and application integration in a variety of sectors.

Here are some areas in which we can assist you in gaining a better understanding of your consumers and business:

Wave/Einstein Analytics (Report & Dashboards) – a cloud-based platform for linking data from many sources, creating interactive views of that data, and sharing those views through dashboards.

Salesforce Integration- A normal business employs a variety of programs, many of which aren’t built to function together out of the box. Organizations can improve operational consistency, efficiency, and quality by integrating different but linked apps.

The process of moving data between computers, storage devices, or formats is known as data migration (Import/Export).

Salesforce Automation Tools are a set of tools for automating and streamlining repetitive business activities in an organization. Workflows for the approval process and flows in the Process Builder are the two automation tools used.

Use batch Apex on the Lightning Platform to create complicated, long-running processes that execute on thousands of records. Batch Apex processes records in small batches, covering your full record set and reducing the processing down into manageable parts.

Testing is an integral aspect of developing Apex or any other program. For every unit testing in Apex, we have distinct test classes to design.

Come let’s make best out of the cloud technologies.

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