smartData has a complete approach to all risks for business continuity making plans and disaster control, consisting of a response plan for the covid-19 pandemic. We are maintaining strong and healthy relations with our customers by providing 24*7 technical support. Rapidly enabling work from home with increased security controls through the VPN server ensured business continuity for all of our customers in this pandemic situation. To ensure our dedication towards 3C’S, we are continuously connecting with our customers through video conferencing and other virtual live interaction tools to meet up their business requirements. Some of the interactions which need to be mention are:
Learning new skills and expanding #smarTians knowledge plays a key part in driving personal and professional growth in a consistent way. #NewsmartData this year focusing more on emerging changes and technology up-gradation. As part of continuous employee engagement – series of Healthcare training programs was conducted to upskill the workforce.
Healthcare Conclave 2021
Healthcare conclave with an onsite/remote 2-day intense session conducted directly under our CEO for professionals & business development teams. The agenda of the conclave was to discuss ways and means to further improve our HC practice primarily in terms of customer experience #CX to healthcare providers, caregivers, patients, as well as policy-makers, who are seeking effective and efficient means to provide and access healthcare services.
smartData Org-Wide, July 2021
Client Interaction- Core Understanding of Business Model
Client meets are pivotal not only in building trust but in nurturing & developing strong collaborative working relationships with multiple clientele. The motive of the meeting was to discuss the multiple projects running and prioritize the upcoming tasks. Client interaction with the whole team was to get insights into the project development milestone and to make them understand the entire business system.
Client Virtual Meet:Building Market Focus
The agenda of the online meet with our esteem client was to share end to end approach that covers everything from strategic design to final solutions and enhance easier and sustainable solutions to expand client business. Such virtual interactions are examples of our work culture focusing on the 3B’s i.e.’ BigCollaboration’, ‘BigCommunication’, and ‘BigThinking’ to provide deep business understanding.
Project Introductory Call
For the service industry speed is the key. Communicating with clients is just a click away in today’s age and space. The goal of the meeting was to lay the groundwork for a successful project—and it’s an opportunity to ensure that all stakeholders and project team members are on the same page about the scope, goals, budget, timeline, and everything in between.
Online Business Development Meeting
The online business meets with our esteemed client to expand client business, deep knowledge exchange, and a detailed analysis of project requirements called for enhancements to the existing application. A demonstration of the current application was also given to provide a practical understanding of the project. Such interactions are valuable in terms of learning & coordination.
Technical Interaction in MS- Tech Town-hall
Virtual meetings and online connects help in active communication. Strong relationships with your customers, lead to loyal clients, positive word of mouth, and increased sales. Positive CX influences their decisions. Periodic meetings of MS team to discuss the upcoming tech and current technical issues to give the seamless customer experience CX to our clients.
Training Session on Artificial Intelligence (AI) integration into Human Resources (HR) Practices
Training and development is an integral part of smartData Enterprises. AI is changing the way business operations. Virtual training sessions conducted for our HR professionals to get an understanding of what the impact of Artificial Intelligence and machine learning is on HR & how to assess and incorporate the right tools into our digital HR strategy.
MS Tech 13 Days Training Program
Learning new skills and expanding #smarTians knowledge plays a key part in driving personal and professional growth in a consistent way. #NewsmartData this year focusing more on emerging changes and technology up-gradation. As part of continuous employee engagement – MS Tech 13 days training program conducted to upskill the workforce.