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smart smarTians

Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-

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The Philosophy of Lifelong Learning and Employee Empowerment at smartData

At smartData, we firmly believe that success is not a destination, but a journey—one that is fueled by lifelong learning. Our philosophy is simple yet powerful: to truly excel, learning never stops. This philosophy shapes our work culture, guiding us to empower our employees to continuously evolve, grow, and unlock their fullest potential, both personally and professionally. Management Knowledge Series (MKS): A Platform for Empowerment and Growth A prime example of our commitment to life...

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Vishal-Sagar
U.S. Business Visit: Journey of Engagement, Growth, and Collaboration

I am very excited to share highlights from my recent U.S. visit! From July 20 to August 24, this was an opportunity to strengthen and forge relationships, participate in tech conferences, meetups and fireside chats, share insights, and explore new avenues for growth and engage in valuable exchanges. Throughout this visit, I connected with valued clients, former clients, and potential business partners across seven major cities, including New York City, Jersey City, Provo, San Diego, Los An...

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Blood Donation Camp at smartData – A Heartfelt Celebration of 25 Years of Impact

On 2nd August 2024, in line with our momentous 25th Anniversary celebrations, smartData organized a Blood Donation Camp that not only marked a significant occasion but also demonstrated the power of community and giving. Over 70 smarTians from across the organization enthusiastically participated, each of them contributing to a cause much greater than any individual—saving lives. This event wasn’t just another milestone in our anniversary celebrations; it was a true embodiment of the valu...

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Giving Back to Nature: Cultivating a Greener Future Together

On August 3rd, 2024, we celebrated not just our 25 years of success, but also our deep commitment to sustainability and environmental responsibility. In honour of this monumental milestone, we launched our Tree Plantation Drive under the inspiring banner of #CFG - Community Fitness Green. This special initiative marked a significant step in giving back to the planet that has supported our growth, while creating a lasting legacy of positive change for the communities we serve. At smartData, w...

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Celebrating 25 Years of smartData

On 3 August 2024, we came together to celebrate a milestone that means so much to everyone who’s been part of this journey — smartData’s 25th anniversary. It was a day filled with reflection, pride and renewed excitement for what lies ahead. The celebrations began with a team lunch, where people from every department gathered to mark the occasion. There was a special energy in the air — a mix of nostalgia and joy as colleagues caught up, shared memories, and looked back at how far we’...

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Business Visit to US

In June 2024, I embarked on a productive two-week business trip across Charlotte, New York, Pittsburgh, and Orlando. This journey provided valuable opportunities to engage with existing clients and potential partners, showcasing smartData's healthcare expertise and addressing their specific questions about our capabilities. While meetings with existing healthcare clients I gathered feedback on our services, reviewed product roadmaps, and demonstrated new capabilities, including Cloud Services ...

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Rohit-Verma
Business Visit to US

I’m thrilled to share highlights from my recent U.S. trip, which spanned from 29th Mar to 8th May 2024. This journey was more than just a series of meetings—it was an immersive experience in building relationships, expanding knowledge, and uncovering new growth opportunities across the United States. Starting with exploratory visits to Austin, Houston, and Atlanta, I concluded the journey in New York for insightful meetings with clients and prospects. Along the way, I engaged with current c...

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SPL Sucess Party

The SPL success celebration in Dehradun was a jubilant affair, filled with gratitude towards our dedicated smarTians and the exceptional organizing committee. We commended the management for their unwavering support of the CFG initiative. It was a joyous occasion marked by heartfelt appreciation for all those who made the SPL event successful.

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TeamgettogetherNagpur
Team Get Together

Team get-together at smartData Nagpur showcased our team's remarkable qualities of resilience, creativity, and unwavering dedication to our common objectives. Beyond the confines of our cubicles, we celebrated our ability to build bridges, both personally and professionally. These #PauseForFun moments, bring us together in a spirit of unity and camaraderie that transcends the workplace.

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Recent Portfolio Projects

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Aged & Disability Care Management Platform

Aged & Disability Care Management Platform

AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.

The platform incorporates powerful innovations such as GIS-based staff matching, AI-generated voice-to-text shift notes, automated outcome reporting, remote patient monitoring, and structured chronic/end-of-life care workflows. With full FHIR compatibility, the platform supports secure, interoperable exchange of clinical and administrative data with external systems like GP software, electronic health records, and national repositories—enabling seamless integration with tools such as Cerner, My Health Record.

Built to meet Australia’s regulatory and quality standards, this platform empowers providers to deliver person-centered, scalable, and compliant aged care with modern digital efficiency.

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EHR Integration Middleware Platform

EHR Integration Middleware Platform

We designed and implemented a middleware platform that standardizes communication between multiple Electronic Health Record (EHR) systems and a healthcare payment platform. By abstracting vendor-specific logic into a unified integration layer, the solution provides a single point of connectivity for diverse EHR systems. This architecture simplifies integrations, improves maintainability, enhances scalability, and enables faster onboarding of new healthcare providers while ensuring reliable payment processing and standardized data exchange.

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AI-Assisted Functional Medicine Platform

AI-Assisted Functional Medicine Platform

The client required a scalable digital platform to streamline functional medicine workflows, where providers previously spent significant time manually analyzing complex lab reports alongside patient symptoms and medical history. We developed an AI-assisted telehealth platform that unifies patient intake, lab report uploads, biomarker analysis, and provider-reviewed care plans within a single ecosystem. The solution leverages AI for intelligent data extraction, pattern recognition, and biomarker correlation while ensuring healthcare providers retain full control over clinical decision-making. Additionally, the platform offers teleconsultation capabilities, subscription-based care programs, automated follow-ups, and wearable device integration, enabling personalized and continuous patient care while improving operational efficiency.

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Sonic Voice  Restaurant Calling Agent

Sonic Voice Restaurant Calling Agent

An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.

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AI Calling Agent for Real Estate

AI Calling Agent for Real Estate

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.

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Rental Automation & Compliance Intelligence Platform

Rental Automation & Compliance Intelligence Platform

Objective of the Rental Automation Platform was to digitize and automate rent collection, lease management, and jurisdiction-based compliance workflows for landlords and tenants across multiple regions.
Traditional rental operations require manual tracking of payments, late notices, lease terms, and legal compliance — all of which vary by province/state and create operational risk and administrative overhead. The goal was to design a unified SaaS platform that embeds regulatory intelligence, automates rent workflows, and provides an audit-ready system for dispute or legal proceedings.

Platform is designed to:

  • Automate rent collection and payment reconciliation
  • Generate legally compliant notices based on jurisdiction rules
  • Track physical and digital delivery of notices for legal proof
  • Provide AI-driven compliance validation and rule automation
  • Enable secure tenant–landlord communication and audit trails
  • Deliver real-time dashboards for payments, leases, and compliance
  • Maintain immutable logs for dispute resolution and hearings

The solution transforms rental operations into a compliant, data-driven, and highly automated ecosystem for both landlords and tenants.

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