Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
Merit and recognition increases every professional performance. Rewarding impacts overall in terms of leadership, effective communication, problem-solving, and interpersonal collaboration. smarTians always put their best foot forward to deliver the quality work. Client appreciation to our smarTian for his hardwork and commitment.
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Client visits are pivotal not only in building trust but in nurturing & developing strong collaborative working relationships. One of our platform client visited the headquarter office to discuss changes & the future road map of the project. Such interactions are valuable in terms of learning. The team working with the client has gathered from all branches to discuss the multiple projects running and prioritize the upcoming tasks.
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Talent and meritocracy know no boundaries. Recognizing and seizing great talent in one, has always been our objective. Year after year we invest in the future talent. A mega Campus hiring drive conducted at Mohali ,Nagpur and Dehradun where thousands of young graduates from different colleges and universities like Rayat Bahra, BBD, LBD applied for various title's.
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Our business leaders are well aware of the benefits of productive working relationships, and they never pass up an opportunity to contact more closely with new entrants sDirects. An interaction session between the CEO and senior members of the organization and the junior members of the team to keep morale high.
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Training and development is the main agenda to polish sDirect skills and prepare them to deal with the real IT world challenges. It is also essential to evaluate how they are grasping the knowledge. Public speaking boosts confidence and to incorporate soft skills, Presentation given by sDirects Dehradun on different topics.
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A strong business development plan helps an organization to understand the markets & scale better in every sphere of the business. Leadership master class to discuss the business development strategies from managing to leading and drive business growth performance through decision-making and problem-solving.
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Life events bring us together, draw us together, and bind us as humans. These significant moments bring us together and bring us joy as we celebrate with one another. Every individual is significant, and we ensure that their special day is captured and celebrated with greater enthusiasm and spirit by all smarTians in all locations.
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Giving back to the community can sometimes entail bringing people together and working toward a common goal. Prasanchetas NGO is working for the empowerment of the girls,women & children through education, literacy & awareness . Our strong CSR initiatives to help their campaigns as always, resulted in monetary contribution to make the society a better place to live for all.
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Onsite client meetings and physical connects help in active communication. Strong relationships with your customers, lead to loyal clients, positive word of mouth, and increased sales. Positive CX influences their decisions.With a focus on extending collaboration, helping expand client business and seeking new verticals, our representative marked another successful business trip to Australia.
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To design and implement an integrated, automated planning and forecasting platform that enhances forecast accuracy, eliminates manual and siloed processes, provides real-time visibility into key business metrics, and enables seamless collaboration across planning, sales, and supply chain teams—empowering the organization to respond pro-actively to market changes and make informed, data-driven decisions across short- and long-term planning cycles.
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.
"Save Now, Buy Later" (SNBL) is a financial solution designed to help users build savings while earning rewards. The platform allows users to set up flexible savings plans through scheduled installments, lump-sum deposits, or round-up savings. In return, users receive cashback rewards, which are added to their savings and can be used toward future purchases.
For businesses, SNBL functions as a customer acquisition and retention tool. It integrates with existing sales channels to offer a predictable revenue stream and encourages brand loyalty. With plugins for WooCommerce and Zid, users can create branded wallets and deposit funds directly with participating merchants.
The Medshafy App is a B2B eCommerce platform designed for healthcare product purchases. The app allows users to browse, search, and order healthcare products, while the admin panel enables product management, order tracking, and user management. The platform supports multilingual functionality (English & Arabic) and integrates secure payment gateways like PayTabs and Apple Pay.
A SaaS-based platform that provides a complete ecosystem for real estate investors and wholesalers to automate their business operations. The platform comes with different tools like - lead generation and capture , project management, accounting, scope of work and a customised CRM. The website builder module for users helps user to create their own marketing website in just a few clicks with a variety of available themes. The marketing site further serve as a lead generation source that integrates with CRM module.
