Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
On 13th January 2026, smartData came together to celebrate Lohri with heartfelt enthusiasm at the Mohali Head Office and Dehradun Office, turning an ordinary winter workday into a vibrant cultural experience filled with warmth, excitement, and togetherness. Lohri, a festival deeply rooted in tradition and cultural significance, marks the end of the winter solstice and celebrates gratitude, prosperity, and new beginnings. At smartData, this significance was felt not only through rituals, but thro...
The excitement began building days in advance. Conversations carried a sense of mystery, smiles hinted at hidden surprises, and an unmistakable festive buzz flowed through the offices. Quiet guesses about Secret Santas, cheerful speculation around gifts, and the growing anticipation of celebration created an atmosphere that was impossible to ignore. As 25th December finally arrived, that collective anticipation transformed into a vibrant, high-energy celebration as teams across the Mohali Head O...
Christmas is a season of joy, generosity, and togetherness. This year, employees at smartData brought the festive spirit to life through a cloth donation drive conducted across the Mohali Head Office, Nagpur, and Dehradun branches. The initiative was designed to extend warmth, care, and comfort to those in need during the winter season, adding a meaningful dimension to the celebrations.
The response from employees was inspiring. Team members enthusiastically contributed clothes ranging from w...
The Mohali office transformed into a vibrant festival of cricket, camaraderie and culture as the smartData Premier League (SPL) Season 16 reached its grand finale on Friday, 21st November 2025. The atmosphere was electric from the very beginning, filled with anticipation, cheers and the unmistakable energy that marks the biggest sporting day at smartData. Fields were buzzing, supporters were rallying, and teams were preparing with determination, creating the perfect setting for a truly iconic sp...
The festive spirit of Diwali illuminated every corner of smartData as all three branches – Mohali (Head Office), Nagpur, and Dehradun – came alive with colors, creativity, and camaraderie during the Organization-wide Rangoli Competition held on Friday, 17th October 2025.
Every year, smartData celebrates Diwali not just as a festival of lights but as a time to nurture creativity, teamwork, and togetherness among smarTians. This year’s Rangoli Competition beautifully captured that essence, ...
The spirit of Diwali, the festival of lights, radiated across smartData as the organization-wide Diwali Puja 2025 was celebrated on the morning of 20th October 2025. The occasion brought together smarTians across all locations in a shared atmosphere of devotion, joy, and unity, welcoming the festive season with prayers for prosperity, success, and collective growth.
The celebrations began with traditional rituals performed in the presence of senior management and leadership teams, who joined sm...
The festival of lights once again illuminated the spirit of smartData Enterprises as all three locations — Mohali Head Office, Nagpur, and Dehradun — came together to celebrate the grand Diwali Mela 2025 on Friday, 17th October 2025. The celebration truly embodied the values of unity, creativity, and joy that define the smartData culture.
Every year, Diwali brings a sense of excitement, positivity, and collaboration, and this year’s Diwali Mela was a perfect reflection of that shared enth...
From September 23 through October 11, I attended several cities across America to connect with clients, re-introduce our AI-powered product ecosystem, enhance partnerships, and explore new collaborations that aligned with global technology trends.
During the visit, I met with organizations performing work in multiple verticals — from Patient Engagement Platforms and Virtual Care and Telehealth Solutions, to AI Governance and Compliance Systems, Public Health and Insurance Management Platfo...
My business trip to the United States took place from May 21 to June 7, 2025, with New York as the entry point and Chicago as the exit point.
The primary aim of the visit was to meet and greet-our existing customers where we recently delivered the first phases of their projects, making them aware about our NGT initiatives and Global Capability centres and our overall offerings. The meetings were highly productive they allowed us to discuss and complete the next phases, review project progress, ...
Cloud-based, pharmacy inventory reporting and analytics solution, which gives independent owners a competitive advantage by reducing operating costs, increase profitability, and improving care. It provides real-time, detailed visibility into key inventory control and supply chain management. Tracks total on-hand quantities and implements demand-based inventory controls. The objective is to keep track and manage the forecasting of undersupply and oversupply of inventory. It enables pharmacies to manage sales, purchase inventory, stock, inter transfer, returns, shipment, wholesalers and orders.
An AI-native takeoff and intelligent document processing platform for the commercial construction industry that automates material (glass, doors, window) takeoff and hardware extraction from architectural project documents. The solution processes floor plans, elevations, material schedules, specifications, and related drawings to identify, classify, and extract information with high accuracy.
It applies engineering rules to validate extracted data, highlights discrepancies, and enables estimators to review, verify, and export standardized Excel outputs.
The platform significantly reduces manual estimation effort, improves consistency, and accelerates bid preparation while maintaining full traceability back to the source drawings.
Scalable Construction Supply ERP with AI Automation and Financial Integration
The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.
The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.
Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.
The AI Agents were designed to:
Instantly respond to customer queries related to order status, invoices, and delivery timelines
Reduce dependency on manual call handling
Provide 24/7 support without increasing headcount
Assist internal teams with quick data lookup and order insights
Improve response time and customer satisfaction
This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.
An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.
Marketing automation platform for multiple businesses (restaurants/dentist/ retail & hotels) to create marketing campaigns (email & text) and providing an option to track open rate and response rate to determine the success of the campaign. This also provides features for automating scheduled posts to different social media platforms like FB/ twitter etc. In addition to the same, this helps businesses to make automated referrals and reviews request and track progress accordingly.
An enterprise-level fintech & document-driven workflow automation platform. integrated document workflow solutions transform traditional roadblocks like accounts payable processing, document management, forms, and inventory/project management for industries including aged care, mining, retail, and manufacturing. It's an integrated platform allowing companies to plugin within other third-party platforms to handle & transmit data/info/processes etc in a secure & efficient manner.
