Voice Assistant Application

Voice Assistant Application

Voice Assistant Applications are changing how IT companies interact with users, streamline operations and create better customer service. With AI and NLP, voice assistants provide for hands-free intuitive applications wherein users can accomplish anything, access any kind of information or control any device just with a voice command. At smartData, our solutions for Voice Assistant Application empower IT clients to raise their levels of smartness with more efficiency in services and raise general user engagement and satisfaction.

Perhaps the most important impact of voice assistants on the IT sector is an improved user experience. Voice assistants make the interaction process more natural, conversational, and less menu-intensive or manually input-intensive for users, which is extremely helpful in technical environments where fast access to data, troubleshooting, or commands for operations may be needed. Voice assistants are always ready to respond to user questions, step users through a process, or give real-time updates to keep people engaged and productive.

For customer service, voice assistants offer nearly round-the-clock support since they can recognize the more frequently asked questions, help users debug basic issues, and provide the user with step by step solution to a technical problems. Response time is reduced so human agents are given more opportunities to take on more complex, high priority assignments and boost operational efficiency while cutting costs.

With voice assistants, IT operations can include scheduling for meetings, workflows, or report preparation within a system. IT teams can accomplish even the most straightforward functions using voice commands, which save time on monotonous work while providing more strategic contributions.

Voice assistants also facilitate accessibility and multitasking. People can achieve work by performing various tasks without laying eyes on or touching the screen, thus lifting productivity in settings where manual input might be difficult.

By integrating Voice Assistant Applications, IT companies can create more interactive, accessible, and efficient systems, enabling users to engage with technology in innovative ways while boosting operational performance.

Recent Portfolio Projects

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HSM AI Estimation Tool

HSM AI Estimation Tool

This project is an AI/ML-powered data extraction tool designed to automate the pre-construction estimation process, specifically for doors in architectural projects. The tool efficiently extracts door-related data from various architectural documents, including Floor Plans, Enlarged Plans, Door Schedules, Elevations, and Hardware Specification Documents.

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NIDA  Service Marketplace Application

NIDA Service Marketplace Application

The application is a service marketplace connecting customers with freelance service agents and companies. Users can post jobs, search for nearby service providers, and assign tasks based on ratings and reviews. The platform supports job location navigation, QR code generation and scanning, and an escrow payment system via PayPal for secure transactions. Service providers can manage hiring and staffing processes, while administrators oversee platform operations. Customers, individuals, and companies have distinct roles, ensuring a structured workflow. The system facilitates seamless service booking, secure payments, and transparent feedback, enhancing user trust and efficiency in managing freelance and company-based services.

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HL7 Mirth POC

HL7 Mirth POC

This Proof of Concept (POC) involves setting up a Mirth Connect integration to process HL7 messages for communication with the UAE government healthcare system. The workflow includes:

  • Receiving a JSON request via an HTTP Listener.
  • Converting JSON to HL7 format.
  • Sending HL7 data to the UAE government endpoint.
  • Handling real-time HL7 responses, converting them back to JSON, and sending the response to the HTTP requester.
  • Implementing retry logic (configurable, e.g., 3 retries) in case the government server is unreachable.
  • Ensuring nothing is hardcoded and using a config file for parameters like retry count.
  • Supporting JWT Authentication for secure HTTP requests.
  • Creating separate Mirth channels for each message type (ADT, ORM, etc.), starting with ADT messages.
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